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Fans Bar
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CG said they couldn't make travelling down to London work, could be them being polite and avoiding the issue of courseAFKABartram said:
I’m guessing they tried ramping up the site fee to CG and they said poke itpaulie8290 said:It's been 48 hours and I still can't get over the fact they have replaced the chicken and chips with a Bagel bar.
Just want I want before a day of pints is a bagel 🤣0 -
I mean inside the fans bar itself losing CG is badAFKABartram said:
I’m guessing they tried ramping up the site fee to CG and they said poke itpaulie8290 said:It's been 48 hours and I still can't get over the fact they have replaced the chicken and chips with a Bagel bar.
Just want I want before a day of pints is a bagel 🤣
But inside the fans barast season you could get chicken goujons and fries this season the option is bagels0 -
That's how they got the whole in it and hope they didn't ask if want cheese with that.AFKABartram said:
I’m guessing they tried ramping up the site fee to CG and they said poke itpaulie8290 said:It's been 48 hours and I still can't get over the fact they have replaced the chicken and chips with a Bagel bar.
Just want I want before a day of pints is a bagel 🤣1 -
Apologies if someone's already posted this stuff but based on an article I found online dated July 2022 (T Sandgaard era) it seems like G&G have a contract extension until the summer of 2027, ouch! :-
'Gather & Gather, part of CH&CO, has signed a five-year deal to extend its catering contract with Charlton Athletic Football Club.
The agreement will see the foodservice company act as the exclusive caterer for both the Valley stadium and Sparrows Lane training ground.
Gather & Gather will provide all hospitality and retail concourse catering at the stadium on matchdays, as well as selling conferences and events on non-matchdays.
It will also continue to cater for the men’s and women’s first teams, the club’s under-23’s and under-18’s at the training ground.'
I'm no lawyer or hospitality expert but reading the 'how wonderful we are and what an experience our colleagues, clients and customers have with us' statements on the CH&CO & the G&G websites there must be a way for the club to hold their feet to the fire for fast and meaningful match day improvements?
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Why??WrightCharlie said:Apologies if someone's already posted this stuff but based on an article I found online dated July 2022 (T Sandgaard era) it seems like G&G have a contract extension until the summer of 2027, ouch! :-
'Gather & Gather, part of CH&CO, has signed a five-year deal to extend its catering contract with Charlton Athletic Football Club.
The agreement will see the foodservice company act as the exclusive caterer for both the Valley stadium and Sparrows Lane training ground.
Gather & Gather will provide all hospitality and retail concourse catering at the stadium on matchdays, as well as selling conferences and events on non-matchdays.
It will also continue to cater for the men’s and women’s first teams, the club’s under-23’s and under-18’s at the training ground.'
I'm no lawyer or hospitality expert but reading the 'how wonderful we are and what an experience our colleagues, clients and customers have with us' statements on the CH&CO & the G&G websites there must be a way for the club to hold their feet to the fire for fast and meaningful match day improvements?1 -
I think the Gsther and Gather statement falls down when they promise to provide ‘catering’.
They fail to cater for the fans.
Contract voided by them.1 -
Well judging by the crowd tonight they should be able to get served ok 😜0
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Doesn’t mean it will be a decent pint.ArmchairAddick said:Well judging by the crowd tonight they should be able to get served ok 😜2 -
What you have to remember about firms like this is their margin comes from them knowing the contract better than the people who gave it to them. You also have to be on their case to make sure they are doing what you need them to be doing. Easier said than done as its invariably hard work for whoever has the job of nailing that jelly to the wall
However, the club has to make it obvious they are onto them and shit has to improve, in the same way the supplier will seek out some loop in the wording of the contract I'm sure there is some the other way that enables service credits or early ending of the contract.2 -
After sharing my experience of Saturday, where I finally got to the front of the queue, and the beer stopped working for 20 minutes...
Tonight I headed down early. It's a tiny crowd, what could possibly go wrong?
Found a spot with two people in the queue.
The guy in front of me ordered.
And then found he couldn't pay.
The payment system doesn't have any internet.
I've got cash? He said.
No, we don't take cash. It has it to be card.
But your card machine isn't working?
I know.
Ten minutes pass. Meanwhile, I noticed they've pre-poured pints this time. Great!
But now people start bringing their pints back. "This is not Peroni. I don't know what it is, but it's awful."
"This tastes like half something and half something else."
Then the supervisor comes across, Wesley (I requested his name) and says he's shutting the entire bar down. He pulls the shutter down in front of my face, and everybody else who was at the front of the queue, is now forced to rejoin the other bars at the back of the queue.
I walk to the end bar. Finally get to the front. Ask for some beers and a wine. (All of which are on the menu for that bar).
"Oh we don't do wine. You'll have to go to that bar at the end."
The one with the shutters down.
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Perhaps for one game everybody should vote with their feet and blank the catering outlets.5
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They wont though.LargeAddick said:Perhaps for one game everybody should vote with their feet and blank the catering outlets.1 -
Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.1 -
When it comes to agency staff, it’s more about numbers rather than quality. If the club were to bring it back in-house, they could cherry pick the best & train them.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.4 -
Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.
The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes2 -
It was odd at HT in the West stand. Card machines weren't working so that resulted in them giving pints and additional items (not in bulk) for free to everybody.1
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That's a bit sexist, staff shouldn't be recruited by looks, but by their ability to do the job. Women shouldn't be seen as objects to attract men, that's a dangerous path to go down and has no place in a modern society.Carter said:
Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.
The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes16 -
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Royal Oak formula?ME14addick said:
That's a bit sexist, staff shouldn't be recruited by looks, but by their ability to do the job. Women shouldn't be seen as objects to attract men, that's a dangerous path to go down and has no place in a modern society.Carter said:
Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.
The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes3 - Sponsored links:
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‘Big Norahs’ - “a bit sexist”.ME14addick said:
That's a bit sexist, staff shouldn't be recruited by looks, but by their ability to do the job. Women shouldn't be seen as objects to attract men, that's a dangerous path to go down and has no place in a modern society.Carter said:
Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.
The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodesIt’s PC gone mad I tells ya 🙄0 -
I think it’s a path society has stopped going down and needs to do a u turn - I used to feel comfortable looking at page 3 on the train, now I’d be made to feel like a pervert - worlds gone madME14addick said:
That's a bit sexist, staff shouldn't be recruited by looks, but by their ability to do the job. Women shouldn't be seen as objects to attract men, that's a dangerous path to go down and has no place in a modern society.Carter said:
Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.
The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes0 -
Very decent service in Bartrams last night. It’s clear now that we just need 18,000 less fans at the match and everything will be fine.8
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Just read this thread and then straight to watch NJs post match Stevenage interview and don't know why but a vision just popped into my head of the G&G site manager getting his staff together before a match day and ending his speech with 'Go out there and be the best versions of yourselves'.........6
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"Do the BASICS!"WrightCharlie said:Just read this thread and then straight to watch NJs post match Stevenage interview and don't know why but a vision just popped into my head of the G&G site manager getting his staff together before a match day and ending his speech with 'Go out there and be the best versions of yourselves'.........5 -
Surely its the opposite. "remember guys, go out there and be the worst version of yourselves. Apply zero common sense. Remember, never ask any question beforehand on the right way to pull a pint, as we have loads of stock to waste"WrightCharlie said:Just read this thread and then straight to watch NJs post match Stevenage interview and don't know why but a vision just popped into my head of the G&G site manager getting his staff together before a match day and ending his speech with 'Go out there and be the best versions of yourselves'.........1 -
I love your posts, you are the best of us and I'm glad you called out my overtly sexist comment for what it was as opposed to seeing a story of the way of the world to a lot of people.ME14addick said:
That's a bit sexist, staff shouldn't be recruited by looks, but by their ability to do the job. Women shouldn't be seen as objects to attract men, that's a dangerous path to go down and has no place in a modern society.Carter said:
Thats exactly what I think, on a much, much smaller scale the lady who runs my local chooses her new staff less on experience, more on personality and in her words how fit they are. She is in the business of selling beer and knows men, especially men who go to the pub on their own will buy another couple of pints from the barmaid who has a nice smile and big norahs as opposed to Dave who used to run the afternoon shift at ocean beach a couple of summers ago. The rationale is bar work is something that can be easily trained into people.carly burn said:Bar service at the O2 is much the same. Slow, disinterested staff.Don't believe they are run by Gather and Gather?
I've seen people on here comment we need to get a better standard of bar staff candidate, but dare I say the O2 are shopping in the same market as Charlton.
The trick I'd say with running an operation like the O2 or matchdays at any football club is to put time and a bit if money into getting people with experience in to oversee and train on the job the ones recruited to fill a number. Either that or making it so ridiculously idiot proof by only serving drinks in pre-paclaged containers like cans or bottles and scanning barcodes
She actually recruits taking personality into account as well as smiles and body shape. Being able to play the role to a degree of a provincial town barmaid in a drinkers pub is also essential but how much can she gauge someone's tolerance to the male gaze, atrocious chat and the thickness of their skin in a 15 minute interview before any mention is made of needing to cover Friday and saturday night shifts. She has successfully trained loads of staff, bar work is very "if you can't grasp that then the world of work is going to be really difficult for you full stop" and is a great rite of passage for people entering the workplace
I'm not having a go, you seem nice but hilariously easily, predictably and unnecessarily triggered5 -
About 12 of my lot have been doing just that for the last 3 seasons.LargeAddick said:Perhaps for one game everybody should vote with their feet and blank the catering outlets.
I refuse to drink in the ground because the beer is overpriced shit and the service is absolutely appalling.
For reasons known only to themselves I still have 4 or 5 of my mates who attend xbars and queue at half time for crap lager served in a plastic cup.
Each to their own I suppose.3 -
And still manage to f*ck it upWrightCharlie said:Just read this thread and then straight to watch NJs post match Stevenage interview and don't know why but a vision just popped into my head of the G&G site manager getting his staff together before a match day and ending his speech with 'Go out there and be the best versions of yourselves'.........0 -
I have a smidgen of good news.
Gavin Carter was in The Covered End concourse last night and was clearly talking to fans and “getting involved”.
If the Chairman is “getting his hands dirty” then we know there is hope of improvement.
Well done to Gavin for showing he cares.27
