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2026/27 Season Tickets (Pricing and Message from Gavin Carter, pg.8)
Comments
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Unfortunate, things change, we all have to adapt.JohnnyH2 said:
Part of the Lower West was first built in the summer of 1994 and there will be people who have had the same seat since thenSword65pf said:
Was the west stand built 34years ago? Or 28? And have they all sat there for that long? no I’m not on a wind up, I sympathise but that’s the way it is, pick a new seat. Sorry if I’m not towing the line, but unpopular or not it’s my opinion.DOUCHER said:
That you don’t understand why people who have sat in the same seat for 34 years are pissed off that they have to move - putting aside all the things a lot of them have done for the club - says it all - u must be in a wind upSword65pf said:
😘no examples then?Croydon said:
Oh it doesn't piss me off, so don't pat yourself on the back too much. You are just clearly the 'plonker' here, not me.Sword65pf said:
That’s because you disagree you plonker!!,instead of sweeping statements provide examples, didn’t realise you were the charlton life post quality police,That’s quite an achievement, I take great pride that it pisses you off so much. Yet another precious fucker no doubt. Have a lovely rest of the day😂👍Croydon said:
You consistently have some of the worst takes this forum has ever seen. Almost impressive.Sword65pf said:Don’t really get people getting precious about moving seats, probably not even that far, like it or not we are basically renting/ buying the seat for a season, if the club decide not to sell that seat, which is they’re prerogative, if you want to still attend there are other seats available.1 -
Very good question!VanbrughHill said:Can I ask if there is either any information regarding the V4/V10 finance scheme which explains when the payments are taken. Is it now at the point of renewal or at the start of the season?Looks as if it’s an upfront payment of c£150, then the rest split over the agreed 4 or 10 months.
presumably you’d be able to pick what date in the month it comes out on?0 -
This is one probably for Airman as I remember asking similar earlier in the season that we used to charge away fans based on Upper CE but then it got changed to Lower CE or told to by the EFL or something like that?killerandflash said:
Agreed. The gold pricing would actually make more financial sense if the away fans were in a more expensive side stand, as that way you could charge then £35 (not that I'm suggesting that).Airman Brown said:On Gold game pricing the actual increase for away fans is £3 adults, £2 concessions and £1 kids. Let’s be generous and assume that there is a very high percentage of full price adult sales to away fans, so the average price increase is £2.50 including VAT - about £2.08 x 3,300 away fans = £6,864 net.
if we assume the average net price of a home match ticket is £20 (lots more concessions and kids but quite conservative even so), you only need to put off 300-350 people to offset the extra away revenue. I don’t think you can argue the effect is zero, otherwise why not charge the higher prices for every game?The home sale on yesterday’s numbers will be far smaller than the away sale, if we take the club’s ST claim at face value, and as above the concession rate is higher. So we are probably talking about £10k/£11k total uplift in revenue minus the lost ticket sales minus related ancillary sales (which admittedly aren’t worth much next to tickets).
I can see a business case if there is genuinely strong demand for a game, but Sheffield Wednesday, Norwich, etc? Not really. I think you just give people a reason to stay at home.
Instead, as they are priced at the same price as the cheapest stand (lower CE), the big effect is on the individual prices of the side stands. Resulting in empty stands.
I'm not sure any of our remaining games are that attractive to the neutral. And the cheapest ticket to see Norwich at £30 is way too much. And for my seat in the Curbs, £40 is ludicrous. They're hardly glamorous, and our football isn't exactly "premium quality" either. The hardcore fans will be very happy watching us grind out the points to keep us up, but it's hardly a fun watch for the neutral...
I think the club had its pants pulled down on that ruling. My seat in K block is directly opposite the top section of the JSS so why can’t we charge away fans more for going into the JSS upper section at least? The JSS has different entry points to the upper and lower I’m sure we could justify it.
I went to Hull earlier in the season in amongst the safe standing which was about £5 less than the more expensive seats, of which you could still access from safe standing and the same concourses if you wanted to. Yet we can’t charge away fans more for being in the JSS upper?0 -
We did use to charge away fans the dearer price and eventually the EFL picked up on it. I don’t think it would be worthwhile trying to differentiate the upper and lower tiers of the JS Stand tbh.
The answer is to have cheaper season tickets in the lower Covered End but not cheaper match prices. That would generate more revenue from away fans than gold games. Something we also used to do before Ben Kensell wrecked the structure.
The club may endeavour to do something around members’ prices, but personally I’ve always regarded membership schemes as a counterproductive tax on recruitment of new fans..10 -
yes, and sometimes people try to change things and get it completely wrong so need to be toldSword65pf said:
Unfortunate, things change, we all have to adapt.JohnnyH2 said:
Part of the Lower West was first built in the summer of 1994 and there will be people who have had the same seat since thenSword65pf said:
Was the west stand built 34years ago? Or 28? And have they all sat there for that long? no I’m not on a wind up, I sympathise but that’s the way it is, pick a new seat. Sorry if I’m not towing the line, but unpopular or not it’s my opinion.DOUCHER said:
That you don’t understand why people who have sat in the same seat for 34 years are pissed off that they have to move - putting aside all the things a lot of them have done for the club - says it all - u must be in a wind upSword65pf said:
😘no examples then?Croydon said:
Oh it doesn't piss me off, so don't pat yourself on the back too much. You are just clearly the 'plonker' here, not me.Sword65pf said:
That’s because you disagree you plonker!!,instead of sweeping statements provide examples, didn’t realise you were the charlton life post quality police,That’s quite an achievement, I take great pride that it pisses you off so much. Yet another precious fucker no doubt. Have a lovely rest of the day😂👍Croydon said:
You consistently have some of the worst takes this forum has ever seen. Almost impressive.Sword65pf said:Don’t really get people getting precious about moving seats, probably not even that far, like it or not we are basically renting/ buying the seat for a season, if the club decide not to sell that seat, which is they’re prerogative, if you want to still attend there are other seats available.8 -
Despite my reservations on Jones hoofball. I have committed for another season. I think it is important for our Club.4
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As stated by others, Brum was overpriced and suffered from being a second consecutive home 3pm KO after the Wrexham game which would have attracted some day-trippers even without last year's promo nonsense.se9addick said:
This chart shows that all we need to do is play Premier League teams every home match and we’ll pretty much always sell out.killerandflash said:After a period of time when gates tended to be fairly stable, week to week, with just the regulars dragging themselves along, gates now seem much more variable, with an attractive Saturday fixture attracting casual viewers and tourists, and people staying away from less attractive midweek games.
Yes there were restrictions because Birmingham sold out, but the gate yesterday has to be considered pretty disappointing, considering there was a fairly empty London football schedule yesterday, pleasant weather, reasonably attractive opposition and no major train issues. As we've sold plenty of matchday tickets this season, presumably all those people would have been eligible to buy tickets for yesterday's game?
The lowest Saturday attendance of the season, despite Birmingham filling the away end, suggests that the pricing or promotion wasn't right for this game. 1000 more people watched Oxford at home, despite that being the last Saturday before Christmas, a traditionally poorly attended day.
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We will see.pick another seat.DOUCHER said:
yes, and sometimes people try to change things and get it completely wrong so need to be toldSword65pf said:
Unfortunate, things change, we all have to adapt.JohnnyH2 said:
Part of the Lower West was first built in the summer of 1994 and there will be people who have had the same seat since thenSword65pf said:
Was the west stand built 34years ago? Or 28? And have they all sat there for that long? no I’m not on a wind up, I sympathise but that’s the way it is, pick a new seat. Sorry if I’m not towing the line, but unpopular or not it’s my opinion.DOUCHER said:
That you don’t understand why people who have sat in the same seat for 34 years are pissed off that they have to move - putting aside all the things a lot of them have done for the club - says it all - u must be in a wind upSword65pf said:
😘no examples then?Croydon said:
Oh it doesn't piss me off, so don't pat yourself on the back too much. You are just clearly the 'plonker' here, not me.Sword65pf said:
That’s because you disagree you plonker!!,instead of sweeping statements provide examples, didn’t realise you were the charlton life post quality police,That’s quite an achievement, I take great pride that it pisses you off so much. Yet another precious fucker no doubt. Have a lovely rest of the day😂👍Croydon said:
You consistently have some of the worst takes this forum has ever seen. Almost impressive.Sword65pf said:Don’t really get people getting precious about moving seats, probably not even that far, like it or not we are basically renting/ buying the seat for a season, if the club decide not to sell that seat, which is they’re prerogative, if you want to still attend there are other seats available.0 -
While Saturday's attendance was disappointing, in general attendances this season have been fairly good for us at this level, with a functional team.
Back in the 90s, and then early 2000s we had a smaller ground. Around 15000 from mid 94 to 97, 16000ish in the 97/98 promotion season, then 20k from 98 until the final expansion to 27k in 2002ish. If we still had a 20k ground, it would feel pretty full most games.
As a result of that final expansion, we have a significantly larger ground than the likes of QPR and Millwall (and Brentford in the PL), so realistically at this level there will often be lots of empty seats.4 -
Agreed, Saturday's attendance was only disappointing because of what we've got used to this season. Last season we only got close to/surpassed 19k 4 times which were Wrexham (24,692), Northampton (20,198), Burton (20,971) and Wycombe in the play offs (25,722). The next highest was Huddersfield (17,278). Against Birmingham last year we had an attendance of 16,250 so we still had an extra 2k "sold"1
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This happened to me also, with a seat that I have occupied for 25 years, initially as a lounge member (Business Club) and allocated to me as a goodwill gesture when I left the lounge on retirement. I have asked where the goodwill went but get anonymous 'CAFC' replies- 'they' also did not know how many seats are affected by this new hospitality idea, and Hospitality still have no idea on prices for next season. Customer Service and fan loyalty VERY low on the agenda. Will hope to find out more on March 18.bobmunro said:Sword65pf said:
It’s not an inconvenience, there are plenty of seats available.There is a clear reason the club is doing what it is, unfortunately people will have to adapt. People wanting discounts for no reason.superclive98 said:
It is what normal businesses do if they are inconveniencing an existing "customer".Sword65pf said:
Why should people be offered a discount for moving a seat, probably not very far away, if the seat isn’t for sale you can’t sit there.JohnnyH2 said:The moving of seats issue is always sensitive and needs to be handled with great care. It just feels like a lot of times to me that the current SMT does not have a handle of what long term supporters want (other than results which they have achieved).
The dug out issue has been so obvious for ages it needed sorting and this SMT are dealing with it.
The corporate changes are far more complicated. The club made it sound when this was announced last week that it was due to issues with current corporate access is causing issues. So if its as simple as that just do swaps with those in corporates against those like Bob Munro, not a perfect solution bit handled right it could be a smooth process.
Instead it seems like they are kicking out current season ticket holders, offering them nothing in return like a discount, or different options in the ground and all of this should have been done well in advance of any season ticket announcement.
I reckon those being booted out is for your foreign day trippers, watch our empty those sections will be for midweek games or the majority of games if we are in League OneI was informed the day before season ticket renewal was launched with a standard email basically saying you can't renew your season ticket seats and come along to The Valley on the 18 March so we can help you choose a new one. I can do that myself.I raised the option of waiting until after the season ticket renewal deadline passes to see if better seats become available - yes I can do that but presumably (in the absence of anything to the contrary) no mention of retaining Early Bird discount. I can also keep my seats if I upgrade to hospitality. AT NO POINT HAVE I EXPECTED A DISCOUNT.Although pissed off I accept the club are able to do what they want in terms of what they sell and to whom - I know, despite being reminded by idiots, that it was not MY seat.It's the way they have gone about it that has seriously irked me - no organisation should treat their customers in that way irrespective of how long standing those customers may be. If the club had treated me (and the other fans affected) as something other than a commodity I would have almost certainly renewed, as I have for years since moving north despite a minimum three hours each way journey.7 -
I'd tell him to poke it.bobmunro said:
To be fair, Ed Warrick has said to me that any seats that become available after the ST renewal deadline would be offered to me for consideration before they were released for sale. I would hope and expect that is also the case for all the others not able to renew their existing seats.Weegie Addick said:Maybe rather than discount, giving those inconvenienced first opportunity to choose alternative seats or a special offer to keep current seat with hospitality upgrade would have been appropriate? Just because fans don’t like to be called customers, it doesn’t excuse the real need for decent “customer service” from the club when they choose to impose such changes.2 -
ElfsborgAddick said:
I'd tell him to poke it.bobmunro said:
To be fair, Ed Warrick has said to me that any seats that become available after the ST renewal deadline would be offered to me for consideration before they were released for sale. I would hope and expect that is also the case for all the others not able to renew their existing seats.Weegie Addick said:Maybe rather than discount, giving those inconvenienced first opportunity to choose alternative seats or a special offer to keep current seat with hospitality upgrade would have been appropriate? Just because fans don’t like to be called customers, it doesn’t excuse the real need for decent “customer service” from the club when they choose to impose such changes.Funnily enough!Albeit a bit more polite
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Agreed but next year the hike will be considerable and I am on old git pricing, so god help the full price families. I'll probably move for 27/28 from L block to K block, assuming I've not croaked by thenWeegie Addick said:@Sage the ST comms says those in West affected by zone change can renew at the price for current zone - so that delays your pain by a year?2 -
Do need to consider brum brought 3k for the game as well wonder if we ever get to a point where we would to increase away capacity to make some extra money, assuming it doesn’t interfere with home season tickets or starts to disrupt the atmosphere at gamesfenaddick said:Agreed, Saturday's attendance was only disappointing because of what we've got used to this season. Last season we only got close to/surpassed 19k 4 times which were Wrexham (24,692), Northampton (20,198), Burton (20,971) and Wycombe in the play offs (25,722). The next highest was Huddersfield (17,278). Against Birmingham last year we had an attendance of 16,250 so we still had an extra 2k "sold"0 -
Do you think it would be a good idea having say 500 to 1000 away fans , in the carpark mixing with a few thousand home fans and next to the home fans zone. I reckon the players and directors may worry about their cars.Crispywood said:
Do need to consider brum brought 3k for the game as well wonder if we ever get to a point where we would to increase away capacity to make some extra money, assuming it doesn’t interfere with home season tickets or starts to disrupt the atmosphere at gamesfenaddick said:Agreed, Saturday's attendance was only disappointing because of what we've got used to this season. Last season we only got close to/surpassed 19k 4 times which were Wrexham (24,692), Northampton (20,198), Burton (20,971) and Wycombe in the play offs (25,722). The next highest was Huddersfield (17,278). Against Birmingham last year we had an attendance of 16,250 so we still had an extra 2k "sold"
that is the issues in the West Stand.0 -
thanks Gavin - we will seeSword65pf said:
We will see.pick another seat.DOUCHER said:
yes, and sometimes people try to change things and get it completely wrong so need to be toldSword65pf said:
Unfortunate, things change, we all have to adapt.JohnnyH2 said:
Part of the Lower West was first built in the summer of 1994 and there will be people who have had the same seat since thenSword65pf said:
Was the west stand built 34years ago? Or 28? And have they all sat there for that long? no I’m not on a wind up, I sympathise but that’s the way it is, pick a new seat. Sorry if I’m not towing the line, but unpopular or not it’s my opinion.DOUCHER said:
That you don’t understand why people who have sat in the same seat for 34 years are pissed off that they have to move - putting aside all the things a lot of them have done for the club - says it all - u must be in a wind upSword65pf said:
😘no examples then?Croydon said:
Oh it doesn't piss me off, so don't pat yourself on the back too much. You are just clearly the 'plonker' here, not me.Sword65pf said:
That’s because you disagree you plonker!!,instead of sweeping statements provide examples, didn’t realise you were the charlton life post quality police,That’s quite an achievement, I take great pride that it pisses you off so much. Yet another precious fucker no doubt. Have a lovely rest of the day😂👍Croydon said:
You consistently have some of the worst takes this forum has ever seen. Almost impressive.Sword65pf said:Don’t really get people getting precious about moving seats, probably not even that far, like it or not we are basically renting/ buying the seat for a season, if the club decide not to sell that seat, which is they’re prerogative, if you want to still attend there are other seats available.1 -
No worries, if that’s what you want to resort to when someone disagrees.👍DOUCHER said:
thanks Gavin - we will seeSword65pf said:
We will see.pick another seat.DOUCHER said:
yes, and sometimes people try to change things and get it completely wrong so need to be toldSword65pf said:
Unfortunate, things change, we all have to adapt.JohnnyH2 said:
Part of the Lower West was first built in the summer of 1994 and there will be people who have had the same seat since thenSword65pf said:
Was the west stand built 34years ago? Or 28? And have they all sat there for that long? no I’m not on a wind up, I sympathise but that’s the way it is, pick a new seat. Sorry if I’m not towing the line, but unpopular or not it’s my opinion.DOUCHER said:
That you don’t understand why people who have sat in the same seat for 34 years are pissed off that they have to move - putting aside all the things a lot of them have done for the club - says it all - u must be in a wind upSword65pf said:
😘no examples then?Croydon said:
Oh it doesn't piss me off, so don't pat yourself on the back too much. You are just clearly the 'plonker' here, not me.Sword65pf said:
That’s because you disagree you plonker!!,instead of sweeping statements provide examples, didn’t realise you were the charlton life post quality police,That’s quite an achievement, I take great pride that it pisses you off so much. Yet another precious fucker no doubt. Have a lovely rest of the day😂👍Croydon said:
You consistently have some of the worst takes this forum has ever seen. Almost impressive.Sword65pf said:Don’t really get people getting precious about moving seats, probably not even that far, like it or not we are basically renting/ buying the seat for a season, if the club decide not to sell that seat, which is they’re prerogative, if you want to still attend there are other seats available.0 -
Season tickets sold at Championship football at Charlton Athletic97/98: 5,500+99/00: Under 15,00007/08: 17,50008/09: 15,000+12/13: 11,250+13/14: 10,02514/15: 10,26615/16: 10,27819/20: 10,44725/26: 12,500 (21/1/26)4
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Thanks @shirty5.07-09 inflated by the promise of a freebie if we got promoted back to Prem. Instead the opposite happened and we went down.
Key for next season that club retain majority of those who came in post Wembley and I’m sure they’d like to grow the numbers a bit further. All inter-related with matchday pricing too. Lots going in the right direction but still much work to do to rebuild.2 -
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Ah, but if you lived in Woolwich, that would only be an hour's drive to within a 45 minute walk of The Valley.CheshireAddick said:
Runcorn Linnets for me as my Son in Law is playing for them.bobmunro said:Henry Irving said:letthegoodtimesroll said:
And that is why anything that can help get promotion to the PL should be prioritised; and the cheapest and more effective route of achieving it is to try and fill the Valley for home games to give Nathan and the players as much support as possiblekillerandflash said:
To be fair, player wages are way higher in real terms than they were back in the 90s when we were building the club up.blackpool72 said:
To be perfectly honest I don't think our owners and SMT have understood our fanbase since the days of Murray, Simmons and Varney.AFKABartram said:Club have done a lot of good last couple of years and that should not be dismissed, but the one nagging gap I think is there is I never think they really understand our fanbase and the intricacies of football support.
In those days we seemed to have a much closer relationship.
In the Championship, the wages and budgets are ludicrous now, requiring deep pockets from the owners.
Sparrows Lane. Phone rings
Nathan Jones: Morning
Gavin Carter: Hi Nathan, it's good news and bad news
Nathan Jones: Hi Mr Chairman, hit me with it, my faith makes me strong
GC: Good news is we've sold more season tickets
NJ: Great, can't beat a packed out Valley, whats the bad news?
GC: well, we cut prices to sell more season tickets, we sold 3000 more but got less income overall so your transfer budget has been cut
NJ: but our megarich owners will make up the difference, right?
GC: they'd love to but financial fair play rules limite what they can put in as a percentage of income.
NJ: can't you flog more hospitality?
GC: we tried but when we expanded the hospitality seating area we upset a few existing ST holders, one bloke said he was going back to supporting Stoke
NJ: Agh, don't mention Stoke to me. So how can we be the best versions of ourselves with no budget?
GC: we're sure Ahadme and Tanto will do the business for us and there are some really promising kids in the U18s, Nathan? Are you still there Nathan?
Nantwich Town now for my football fix now - ST about £80, sit where I like or wander around the pitch with pint in hand cheering on the mighty Dabbers, and it's a 15 minute drive from home.
Take care of Rooney, he was harshly treated by their new manager .0 -
Again, you mean, mind you 54 yes is a long time to wait for the second coming.blackpool72 said:
Fame at lastAFKABartram said:
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Just renewed but moved from CE lower to AC stand: still got the renewal price, although it wasn't obvious from the website that you could do it. If you are logged in, you select 'Buy' (not 'Renew'), and once you choose the seat, it will show you the renewal price.
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I’d missed that if you renew in the first two windows you get additional loyalty points, that’s new isn’t it?0
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Yes this would be new.se9addick said:I’d missed that if you renew in the first two windows you get additional loyalty points, that’s new isn’t it?
The Loyalty points scheme is one thing at the Football Club that works very well in my opinion.
Let’s hope they leave it as it is and don’t do much tinkering for the sake of it.
Works perfectly well9 -
Pretty sure the club would have thought through the logistics of the West Upper given they were going to test this as an away designated area if we’d not got promoted for when teams bring small followings.msomerton said:
Do you think it would be a good idea having say 500 to 1000 away fans , in the carpark mixing with a few thousand home fans and next to the home fans zone. I reckon the players and directors may worry about their cars.Crispywood said:
Do need to consider brum brought 3k for the game as well wonder if we ever get to a point where we would to increase away capacity to make some extra money, assuming it doesn’t interfere with home season tickets or starts to disrupt the atmosphere at gamesfenaddick said:Agreed, Saturday's attendance was only disappointing because of what we've got used to this season. Last season we only got close to/surpassed 19k 4 times which were Wrexham (24,692), Northampton (20,198), Burton (20,971) and Wycombe in the play offs (25,722). The next highest was Huddersfield (17,278). Against Birmingham last year we had an attendance of 16,250 so we still had an extra 2k "sold"
that is the issues in the West Stand.Guess you could use it as an optional overspill area, maybe not high risk games but would make sense when teams like Pompey bring a full allocation.0 -
Having been denied the option to renew my current s/t, am yet to be informed by 'Hospitality' of the new rates for the area where I sit, back of Block D. Perhaps will be told more when we visit The Valley on Wednesday. Still very poor on fan loyalty, and hit-and-miss contact via 'fans' email address.4
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I can assure you that the safety team would regard it as a nutty idea, had they been asked.MartinCAFC said:
Pretty sure the club would have thought through the logistics of the West Upper given they were going to test this as an away designated area if we’d not got promoted for when teams bring small followings.msomerton said:
Do you think it would be a good idea having say 500 to 1000 away fans , in the carpark mixing with a few thousand home fans and next to the home fans zone. I reckon the players and directors may worry about their cars.Crispywood said:
Do need to consider brum brought 3k for the game as well wonder if we ever get to a point where we would to increase away capacity to make some extra money, assuming it doesn’t interfere with home season tickets or starts to disrupt the atmosphere at gamesfenaddick said:Agreed, Saturday's attendance was only disappointing because of what we've got used to this season. Last season we only got close to/surpassed 19k 4 times which were Wrexham (24,692), Northampton (20,198), Burton (20,971) and Wycombe in the play offs (25,722). The next highest was Huddersfield (17,278). Against Birmingham last year we had an attendance of 16,250 so we still had an extra 2k "sold"
that is the issues in the West Stand.Guess you could use it as an optional overspill area, maybe not high risk games but would make sense when teams like Pompey bring a full allocation.1 -
Are you saying Pompey is NOT a high risk game?MartinCAFC said:
Pretty sure the club would have thought through the logistics of the West Upper given they were going to test this as an away designated area if we’d not got promoted for when teams bring small followings.msomerton said:
Do you think it would be a good idea having say 500 to 1000 away fans , in the carpark mixing with a few thousand home fans and next to the home fans zone. I reckon the players and directors may worry about their cars.Crispywood said:
Do need to consider brum brought 3k for the game as well wonder if we ever get to a point where we would to increase away capacity to make some extra money, assuming it doesn’t interfere with home season tickets or starts to disrupt the atmosphere at gamesfenaddick said:Agreed, Saturday's attendance was only disappointing because of what we've got used to this season. Last season we only got close to/surpassed 19k 4 times which were Wrexham (24,692), Northampton (20,198), Burton (20,971) and Wycombe in the play offs (25,722). The next highest was Huddersfield (17,278). Against Birmingham last year we had an attendance of 16,250 so we still had an extra 2k "sold"
that is the issues in the West Stand.Guess you could use it as an optional overspill area, maybe not high risk games but would make sense when teams like Pompey bring a full allocation.1 -
As at the last home match against B'ham, I was told that an announcement regarding the pricing/details of the hospitality packages was still a month away.chilham said:Having been denied the option to renew my current s/t, am yet to be informed by 'Hospitality' of the new rates for the area where I sit, back of Block D. Perhaps will be told more when we visit The Valley on Wednesday. Still very poor on fan loyalty, and hit-and-miss contact via 'fans' email address.1











