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Club to trial digital & print-at-home away tickets

13

Comments

  • jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    It’s £1.50 per transaction, not per ticket.
  • jose
    jose Posts: 1,989
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    If companies are using hospitality as a business expense in order to reward staff or butter people up surely they can claim the whole amount against tax?
  • valleynick66
    valleynick66 Posts: 5,758
    jose said:
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    If companies are using hospitality as a business expense in order to reward staff or butter people up surely they can claim the whole amount against tax?
    Different things. 

    When you charge VAT as a business you can also net off VAT you pay (on invoices) subject to rules / allowable categories etc such that you are an unpaid tax collector for HMRC. 

    What you are seemingly confusing this with is seeing a hospitality invoice as a cost to a business and therefore depleting profit and thus the total corporation tax (on profits) that fall due. 


  • jose
    jose Posts: 1,989
    jose said:
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    If companies are using hospitality as a business expense in order to reward staff or butter people up surely they can claim the whole amount against tax?
    Different things. 

    When you charge VAT as a business you can also net off VAT you pay (on invoices) subject to rules / allowable categories etc such that you are an unpaid tax collector for HMRC. 

    What you are seemingly confusing this with is seeing a hospitality invoice as a cost to a business and therefore depleting profit and thus the total corporation tax (on profits) that fall due. 


    Yeah.
    I don’t know how all the business fiddling about works in a technical sense.
    My understanding of these things is more like if a motorway costs £10 million a mile to build for £5 million you get half a mile.
    Basic stuff.
  • valleynick66
    valleynick66 Posts: 5,758
    jose said:
    jose said:
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    If companies are using hospitality as a business expense in order to reward staff or butter people up surely they can claim the whole amount against tax?
    Different things. 

    When you charge VAT as a business you can also net off VAT you pay (on invoices) subject to rules / allowable categories etc such that you are an unpaid tax collector for HMRC. 

    What you are seemingly confusing this with is seeing a hospitality invoice as a cost to a business and therefore depleting profit and thus the total corporation tax (on profits) that fall due. 


    Yeah.
    I don’t know how all the business fiddling about works in a technical sense.
    My understanding of these things is more like if a motorway costs £10 million a mile to build for £5 million you get half a mile.
    Basic stuff.
    I’ve simplified it. There isn’t fiddling about. VAT has to be levied by most businesses subject to their turnover (sales) levels. 

    If a business pays an expense it’s making less profit. But by contrast the beneficiary of that spend (the entity charging the expense) is making money. 
  • fenaddick
    fenaddick Posts: 23,435
    People keep asking what the £1.50 booking fee is actually for, so here’s the simple version. It’s not Charlton charging it. It's the third‑party ticketing company, and that £1.50 covers a bunch of small costs they have every time someone buys a ticket.

    A chunk of it goes on card processing fees (Visa/Mastercard take their cut on every transaction), plus the cost of running the ticketing platform itself, servers, security, fraud checks, all the boring stuff that keeps the system working.

    They also have to fund customer support, even if you never use it, and deal with all the legal/security compliance that comes with handling payments and personal data. On top of that, there’s general business overhead (staff, offices, accounting) and then whatever small profit margin they build into the fee. So the £1.50 isn’t the club rinsing anyone it’s the ticketing provider covering their costs for processing the order.

    Also as stated that £1.50 is less than the cost of actually travelling to the ground to pick up your tickets for most people.
    Are you stating the ‘contract’ the club have with the ticket platform requires them to levy the fee (and it goes to them not the club) ? How do you definitively know that?

    Alternatively are you just describing what the £1.50 goes towards offsetting?

    If the latter it doesn’t fully hold true as if you go in person there is no fee and likewise postage was free. 

    The system used by the ticket office will not be exactly the same as the one used on the website, part of the fee goes on the tech needed to sync the two up
  • valleynick66
    valleynick66 Posts: 5,758
    fenaddick said:
    People keep asking what the £1.50 booking fee is actually for, so here’s the simple version. It’s not Charlton charging it. It's the third‑party ticketing company, and that £1.50 covers a bunch of small costs they have every time someone buys a ticket.

    A chunk of it goes on card processing fees (Visa/Mastercard take their cut on every transaction), plus the cost of running the ticketing platform itself, servers, security, fraud checks, all the boring stuff that keeps the system working.

    They also have to fund customer support, even if you never use it, and deal with all the legal/security compliance that comes with handling payments and personal data. On top of that, there’s general business overhead (staff, offices, accounting) and then whatever small profit margin they build into the fee. So the £1.50 isn’t the club rinsing anyone it’s the ticketing provider covering their costs for processing the order.

    Also as stated that £1.50 is less than the cost of actually travelling to the ground to pick up your tickets for most people.
    Are you stating the ‘contract’ the club have with the ticket platform requires them to levy the fee (and it goes to them not the club) ? How do you definitively know that?

    Alternatively are you just describing what the £1.50 goes towards offsetting?

    If the latter it doesn’t fully hold true as if you go in person there is no fee and likewise postage was free. 

    The system used by the ticket office will not be exactly the same as the one used on the website, part of the fee goes on the tech needed to sync the two up
    Again. Do we know definitively the contractural obligation for CAFC is unavoidable and must see a tariff applied? 

    It’s plausible but is it fact?


  • cafcfan
    cafcfan Posts: 11,478
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    I have whinged several times to the relevant people about hospitality prices being advertised net of VAT. Yes, sure, it is mainly companies but there are a significant number of private individuals who pay for hospitality, including me. It is a clear breach of ASA rules. These state amongst other things that VAT-exclusive pricing is only permitted if everyone (my emphasis) targeted by the ad can recover VAT or is exempt.  Obviously not everyone is a business user and the adverts/brochures are not permitted under the rules but no one takes any notice.

    Mind you, we are dealing with an organisation that relies in section 20 of its season ticket T&Cs on a piece of legislation that was repealed 12 years ago!
  • bobmunro
    bobmunro Posts: 22,133
    fenaddick said:
    People keep asking what the £1.50 booking fee is actually for, so here’s the simple version. It’s not Charlton charging it. It's the third‑party ticketing company, and that £1.50 covers a bunch of small costs they have every time someone buys a ticket.

    A chunk of it goes on card processing fees (Visa/Mastercard take their cut on every transaction), plus the cost of running the ticketing platform itself, servers, security, fraud checks, all the boring stuff that keeps the system working.

    They also have to fund customer support, even if you never use it, and deal with all the legal/security compliance that comes with handling payments and personal data. On top of that, there’s general business overhead (staff, offices, accounting) and then whatever small profit margin they build into the fee. So the £1.50 isn’t the club rinsing anyone it’s the ticketing provider covering their costs for processing the order.

    Also as stated that £1.50 is less than the cost of actually travelling to the ground to pick up your tickets for most people.
    Are you stating the ‘contract’ the club have with the ticket platform requires them to levy the fee (and it goes to them not the club) ? How do you definitively know that?

    Alternatively are you just describing what the £1.50 goes towards offsetting?

    If the latter it doesn’t fully hold true as if you go in person there is no fee and likewise postage was free. 

    The system used by the ticket office will not be exactly the same as the one used on the website, part of the fee goes on the tech needed to sync the two up
    Again. Do we know definitively the contractural obligation for CAFC is unavoidable and must see a tariff applied? 

    It’s plausible but is it fact?



    I'm 99.9% sure this is fact (if that's not a contradiction!).

    I believe it is based on the deal Meire did in 2018 with the new ticketing software - the likely set-up was best explained by @randy_andy at the time:


    randy andy Posts: 5,512
    The fee is probably levied by the ticketing software used. I used to work on a ticketing system where the software was given free to the venues (in our case it was comedy clubs) and a booking fee is levied on all orders through the system and then venue billed the appropriate amount each month.

    That would explain the charge, and it would also explain why it's not charged if you go directly to the ticket office in person. They'll probably be entering the orders directly into the administration part of the system (to check availability and mark seats as sold) and not using the billing part of the system to take payment as they have cash and card payment facilities already in place at the Valley.


  • cafcfan said:
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    I have whinged several times to the relevant people about hospitality prices being advertised net of VAT. Yes, sure, it is mainly companies but there are a significant number of private individuals who pay for hospitality, including me. It is a clear breach of ASA rules. These state amongst other things that VAT-exclusive pricing is only permitted if everyone (my emphasis) targeted by the ad can recover VAT or is exempt.  Obviously not everyone is a business user and the adverts/brochures are not permitted under the rules but no one takes any notice.

    Mind you, we are dealing with an organisation that relies in section 20 of its season ticket T&Cs on a piece of legislation that was repealed 12 years ago!
    Agreed with pricing being quoted without VAT real bugbear of mine and I’ve mentioned it as well to hospitality 🥩

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  • bobmunro
    bobmunro Posts: 22,133
    cafcfan said:
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    I have whinged several times to the relevant people about hospitality prices being advertised net of VAT. Yes, sure, it is mainly companies but there are a significant number of private individuals who pay for hospitality, including me. It is a clear breach of ASA rules. These state amongst other things that VAT-exclusive pricing is only permitted if everyone (my emphasis) targeted by the ad can recover VAT or is exempt.  Obviously not everyone is a business user and the adverts/brochures are not permitted under the rules but no one takes any notice.

    Mind you, we are dealing with an organisation that relies in section 20 of its season ticket T&Cs on a piece of legislation that was repealed 12 years ago!
    Agreed with pricing being quoted without VAT real bugbear of mine and I’ve mentioned it as well to hospitality 🥩

    Drip pricing was outlawed in April 2025 - covered in the Digital Markets, Competition and Consumers Act 2024 (DMCCA)

    Show Total Price Upfront: Any fee, tax (like VAT), or basic delivery charge that a customer cannot avoid must be included in the headline price from the start.

  • jose
    jose Posts: 1,989
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    It’s £1.50 per transaction, not per ticket.
    Right.
    But if you’re able to pitch up at the Valley ticket office window and buy four tickets they will print them out there and then and not charge you six quid, or one pound fifty, but you get the print outs at face value.
    Looking above at the print out for Tottenham away the page looks horrendously wasteful of paper and ink.
  • People keep asking what the £1.50 booking fee is actually for, so here’s the simple version. It’s not Charlton charging it. It's the third‑party ticketing company, and that £1.50 covers a bunch of small costs they have every time someone buys a ticket.

    A chunk of it goes on card processing fees (Visa/Mastercard take their cut on every transaction), plus the cost of running the ticketing platform itself, servers, security, fraud checks, all the boring stuff that keeps the system working.

    They also have to fund customer support, even if you never use it, and deal with all the legal/security compliance that comes with handling payments and personal data. On top of that, there’s general business overhead (staff, offices, accounting) and then whatever small profit margin they build into the fee. So the £1.50 isn’t the club rinsing anyone it’s the ticketing provider covering their costs for processing the order.

    Also as stated that £1.50 is less than the cost of actually travelling to the ground to pick up your tickets for most people.
    Are you stating the ‘contract’ the club have with the ticket platform requires them to levy the fee (and it goes to them not the club) ? How do you definitively know that?

    Alternatively are you just describing what the £1.50 goes towards offsetting?

    If the latter it doesn’t fully hold true as if you go in person there is no fee and likewise postage was free. 

    So its not the contract with the club, when you buy the ticket you will be using 3rd party infrastructure, essentially you are creating a contract with the 3rd party provider. It may be via the Charlton website as an interface but the underlying infrastructure belongs to the 3rd party. To be 100% clear the club are 100% NOT levying the fee.

    Its like if say Larrys bar started charging fans in the fans bar £1 for a glass with theur cocktails, it may be happening on Charltons ground but its nothing to do with the club.

    I know this as I actively work in the technology sector with a heavy focus on legal compliance.

    Yes but for fans who actively go to the ground to pick up tickets they would likely pay more in public transport.
  • jose
    jose Posts: 1,989
    Freedom pass.
  • valleynick66
    valleynick66 Posts: 5,758
    People keep asking what the £1.50 booking fee is actually for, so here’s the simple version. It’s not Charlton charging it. It's the third‑party ticketing company, and that £1.50 covers a bunch of small costs they have every time someone buys a ticket.

    A chunk of it goes on card processing fees (Visa/Mastercard take their cut on every transaction), plus the cost of running the ticketing platform itself, servers, security, fraud checks, all the boring stuff that keeps the system working.

    They also have to fund customer support, even if you never use it, and deal with all the legal/security compliance that comes with handling payments and personal data. On top of that, there’s general business overhead (staff, offices, accounting) and then whatever small profit margin they build into the fee. So the £1.50 isn’t the club rinsing anyone it’s the ticketing provider covering their costs for processing the order.

    Also as stated that £1.50 is less than the cost of actually travelling to the ground to pick up your tickets for most people.
    Are you stating the ‘contract’ the club have with the ticket platform requires them to levy the fee (and it goes to them not the club) ? How do you definitively know that?

    Alternatively are you just describing what the £1.50 goes towards offsetting?

    If the latter it doesn’t fully hold true as if you go in person there is no fee and likewise postage was free. 

    So its not the contract with the club, when you buy the ticket you will be using 3rd party infrastructure, essentially you are creating a contract with the 3rd party provider. It may be via the Charlton website as an interface but the underlying infrastructure belongs to the 3rd party. To be 100% clear the club are 100% NOT levying the fee.

    Its like if say Larrys bar started charging fans in the fans bar £1 for a glass with theur cocktails, it may be happening on Charltons ground but its nothing to do with the club.

    I know this as I actively work in the technology sector with a heavy focus on legal compliance.

    Yes but for fans who actively go to the ground to pick up tickets they would likely pay more in public transport.
    So put another way the club are collecting the (unavoidable) fee on behalf of the ticketing software provider?

    Thats quite understandable if a little frustrating. 

    Your assumption would be there is no margin in this for the club and the provider takes £1.50 for every transaction/sale. 

    Makes sense. Just an unfortunate (but rather minor)  consequence of moving to a digital platform. 

    Hopefully the benefits of selling tickets sooner / maybe with more flexibility on which blocks etc flow as an upside. 

    My cynicism that the club were benefiting from the fee was likely misplaced. 
  • jose said:
    Freedom pass.
    Yes a minority of people get freedom passes, whats your point?
  • People keep asking what the £1.50 booking fee is actually for, so here’s the simple version. It’s not Charlton charging it. It's the third‑party ticketing company, and that £1.50 covers a bunch of small costs they have every time someone buys a ticket.

    A chunk of it goes on card processing fees (Visa/Mastercard take their cut on every transaction), plus the cost of running the ticketing platform itself, servers, security, fraud checks, all the boring stuff that keeps the system working.

    They also have to fund customer support, even if you never use it, and deal with all the legal/security compliance that comes with handling payments and personal data. On top of that, there’s general business overhead (staff, offices, accounting) and then whatever small profit margin they build into the fee. So the £1.50 isn’t the club rinsing anyone it’s the ticketing provider covering their costs for processing the order.

    Also as stated that £1.50 is less than the cost of actually travelling to the ground to pick up your tickets for most people.
    Are you stating the ‘contract’ the club have with the ticket platform requires them to levy the fee (and it goes to them not the club) ? How do you definitively know that?

    Alternatively are you just describing what the £1.50 goes towards offsetting?

    If the latter it doesn’t fully hold true as if you go in person there is no fee and likewise postage was free. 

    So its not the contract with the club, when you buy the ticket you will be using 3rd party infrastructure, essentially you are creating a contract with the 3rd party provider. It may be via the Charlton website as an interface but the underlying infrastructure belongs to the 3rd party. To be 100% clear the club are 100% NOT levying the fee.

    Its like if say Larrys bar started charging fans in the fans bar £1 for a glass with theur cocktails, it may be happening on Charltons ground but its nothing to do with the club.

    I know this as I actively work in the technology sector with a heavy focus on legal compliance.

    Yes but for fans who actively go to the ground to pick up tickets they would likely pay more in public transport.
    So put another way the club are collecting the (unavoidable) fee on behalf of the ticketing software provider?

    Thats quite understandable if a little frustrating. 

    Your assumption would be there is no margin in this for the club and the provider takes £1.50 for every transaction/sale. 

    Makes sense. Just an unfortunate (but rather minor)  consequence of moving to a digital platform. 

    Hopefully the benefits of selling tickets sooner / maybe with more flexibility on which blocks etc flow as an upside. 

    My cynicism that the club were benefiting from the fee was likely misplaced. 
    Yes but just to be 100% when you buy that ticket all of the money goes through the 3rd party first so just for clarity at no point do Charlton take the £1.50.
  • Powell2ThePeople
    Powell2ThePeople Posts: 473
    edited September 18
    bobmunro said:
    cafcfan said:
    jose said:
    If a ticket costs say £8.50, why not simply say it costs £10 and wrap the £1.50 up in the actual price.
    Unless of course there is some way to buy the ticket for £8.50.
    It is similar to when they advertise their dire ‘hospitality’ as say £100, but that is without VAT so the actual cost is £120.
    Unless there is a way for the ordinary individual fan to simply pay the £100 without paying the VAT. I doubt it though.
    I guess the hospitality is mainly aimed at companies that will be able to claim the VAT back.
    Can be annoying though. 
    Happens in plenty of other industries also.
    I have whinged several times to the relevant people about hospitality prices being advertised net of VAT. Yes, sure, it is mainly companies but there are a significant number of private individuals who pay for hospitality, including me. It is a clear breach of ASA rules. These state amongst other things that VAT-exclusive pricing is only permitted if everyone (my emphasis) targeted by the ad can recover VAT or is exempt.  Obviously not everyone is a business user and the adverts/brochures are not permitted under the rules but no one takes any notice.

    Mind you, we are dealing with an organisation that relies in section 20 of its season ticket T&Cs on a piece of legislation that was repealed 12 years ago!
    Agreed with pricing being quoted without VAT real bugbear of mine and I’ve mentioned it as well to hospitality 🥩

    Drip pricing was outlawed in April 2025 - covered in the Digital Markets, Competition and Consumers Act 2024 (DMCCA)

    Show Total Price Upfront: Any fee, tax (like VAT), or basic delivery charge that a customer cannot avoid must be included in the headline price from the start.

    Interesting.   I can hear a large section of UK businesses saying “sorry, we didn’t get the memo…”

    Going through some legal stuff atm and solicitors do it all the time.  
  • jose said:
    Freedom pass.
    Yes a minority of people get freedom passes, whats your point?
    You're a bad lad Rad, not everyone has your wealth.
  • jose
    jose Posts: 1,989
    jose said:
    Freedom pass.
    Yes a minority of people get freedom passes, whats your point?

    Freedom pass gets you to the Valley at no cost.
    A minority indeed.
    That is the way to save on the £1.50 fee if you feel like doing that.

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  • jose said:
    jose said:
    Freedom pass.
    Yes a minority of people get freedom passes, whats your point?

    Freedom pass gets you to the Valley at no cost.
    A minority indeed.
    That is the way to save on the £1.50 fee if you feel like doing that.
    Yes but as mentioned earlier systems exist to benefit the majority, since only the elderly get free travel the £1.50 bookingnfee is no great shakes for the majority
  • jose
    jose Posts: 1,989
    edited September 19
    jose said:
    jose said:
    Freedom pass.
    Yes a minority of people get freedom passes, whats your point?

    Freedom pass gets you to the Valley at no cost.
    A minority indeed.
    That is the way to save on the £1.50 fee if you feel like doing that.
    Yes but as mentioned earlier systems exist to benefit the majority, since only the elderly get free travel the £1.50 bookingnfee is no great shakes for the majority
    To my mind systems should exist to benefit everybody, not only a majority (or a minority). I wonder if the thinking is ‘we will have a system for what we think is the majority, and it’s no great shakes if a minority is marginalised’.
    The splendid Valley Cafe is cash only, that might drive away so many people who are wrapped in just the technology, yet on match days it seems to do very good business.
  • jose said:
    jose said:
    jose said:
    Freedom pass.
    Yes a minority of people get freedom passes, whats your point?

    Freedom pass gets you to the Valley at no cost.
    A minority indeed.
    That is the way to save on the £1.50 fee if you feel like doing that.
    Yes but as mentioned earlier systems exist to benefit the majority, since only the elderly get free travel the £1.50 bookingnfee is no great shakes for the majority
    To my mind systems should exist to benefit everybody, not only a majority (or a minority). I wonder if the thinking is ‘we will have a system for what we think is the majority, and it’s no great shakes if a minority is marginalised’.
    The splendid Valley Cafe is cash only, that might drive away so many people who are wrapped in just the technology, yet on match days it seems to do very good business.
    Well you are wrong and I'll explain why. How can a single system suit absolutely everybody? Its literally impossible.

    You make different systens to suit the needs of the people who need it, after all we dont teach everyone to read braille right?

    As for the Valley Cafe, I am sure they dont care because as you say they do good business but I, as someone who rarely carries cash anymore, wouldnt go somewhere that doesnt take card.

    Lastly the club have brought in a system to best serve their fans and for the minority (and I mean tiny minority) who doesnt have a printer or smartphone they can literqlly call the club and get sorted.
  • jose
    jose Posts: 1,989
    I agree a single system can’t suit absolutely everybody.
    Pavements for the most part used to be in the form of a step, which was OK for the majority, then for some reason they brought in ramps to help some people cross the road.
    Goodness knows why ramp users couldn’t simply stay indoors.
  • bobmunro
    bobmunro Posts: 22,133
    jose said:
    I agree a single system can’t suit absolutely everybody.
    Pavements for the most part used to be in the form of a step, which was OK for the majority, then for some reason they brought in ramps to help some people cross the road.
    Goodness knows why ramp users couldn’t simply stay indoors.

    Can't beat a bit of false equivalence :)
  • stoneroses19
    stoneroses19 Posts: 8,019
    jose said:
    I agree a single system can’t suit absolutely everybody.
    Pavements for the most part used to be in the form of a step, which was OK for the majority, then for some reason they brought in ramps to help some people cross the road.
    Goodness knows why ramp users couldn’t simply stay indoors.
    What are you talking about now? 
  • jose
    jose Posts: 1,989
    jose said:
    I agree a single system can’t suit absolutely everybody.
    Pavements for the most part used to be in the form of a step, which was OK for the majority, then for some reason they brought in ramps to help some people cross the road.
    Goodness knows why ramp users couldn’t simply stay indoors.
    What are you talking about now? 
    Majorities and minorities.
  • msomerton
    msomerton Posts: 3,678
    Brilliant great news, cant wait to hear some of our so called "fans" complain about it though as the owners arent the same as from the good old days. 😑
    Good idea, given how hit and miss the post is these days.
  • jose said:
    I agree a single system can’t suit absolutely everybody.
    Pavements for the most part used to be in the form of a step, which was OK for the majority, then for some reason they brought in ramps to help some people cross the road.
    Goodness knows why ramp users couldn’t simply stay indoors.
    Absolute nonsense statement, thats two different systems that have been merged. Just like they are proposing with the ticket system. Its cute you thought you had a point.
  • jose
    jose Posts: 1,989
    jose said:
    I agree a single system can’t suit absolutely everybody.
    Pavements for the most part used to be in the form of a step, which was OK for the majority, then for some reason they brought in ramps to help some people cross the road.
    Goodness knows why ramp users couldn’t simply stay indoors.
    Absolute nonsense statement, thats two different systems that have been merged. Just like they are proposing with the ticket system. It’s cute you thought you had a point.
    You are absolutely right.
    My analogy is a poor one.
    Those in a minority still get catered for by Charlton Athletic and their ticketing system if they deal with everything person to person.