Not an uncommon occurrence with NQT's, unfortunately classroom control is one of those things that comes with experience although saying that the reverse can also be true. Some of the more indisciplined lessons I've been in/observed were with teachers who'd been in the profession for over 20 years.
Good to hear you had a chat with her Raz, she probably appreciates the feedback from parents more than you'd realise.
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Good to hear you had a chat with her Raz, she probably appreciates the feedback from parents more than you'd realise.