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Southeastern train disruption (franchise to be taken over by Govt p191)

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  • MrLargo said:

    MrLargo said:

    Get a nice early dart from work ready for Christmas, get to the station and it's all delays and cancellations. No prizes for guessing what the problem was.

    They were a disgrace this morning as well, took me until 2 o'clock this afternoon to unclench my fists and ungrit my teeth. Their shitness at making trains get from A to B somewhere near the scheduled time is bad enough, but they just make it worse with their inability to communicate properly. Wasted 15 minutes this morning watching their platform display tell me that my train was permanently one minute away. When it arrived, the driver tells us it's terminating at New Cross rather than Cannon Street. Why couldn't you just tell me that 15 minutes ago, you useless twats?!
    Mr Largo, what do you think of their "we've cancelled your train you need a plan B" ?
    This is the South Eastern website page covering season tickets: https://www.southeasternrailway.co.uk/tickets/tickets-explained/season-tickets

    It says, in the bit regarding annual season tickets, that "you’ll get 12 weeks of travel for free". For the week or so around the August bank holiday they effectively said "please don't use our trains. If you do, it'll be overcrowded, late and not going where you want it to go." The message is exactly the same for 11 days over Christmas - "please don't use our trains, we're creating our own version of hell for the next fortnight." The station I get on at, St Johns, is actually completely closed for that entire period. All of this without even factoring in the engineering works virtually every weekend and the absolute dogshit service that we have to suffer, day in, day out.

    Put this scenario into the context of a business that doesn't have captive customers:

    - Got a Netflix subscription? We'd rather you didn't watch anything at all but, if you really must watch something, I'm afraid you'll be restricted to Mary Poppins or Fast and Furious 3 for the next fortnight. You still need to pay the full price though.

    - Charlton season ticket holder? Our next two home games will be played under cover of darkness. Supporters who still wish to attend will be not be allowed to look at the pitch and will instead be forced to watch a live stream of Roland eating his dinner.

    It's outrageous. If any other business behaved like this they'd have Trading Standards all over them. Arseholes.

    Worked myself into an angry frenzy writing that. I'm a Charlton supporter, trains are supposed to bring feelings of love and happiness. Instead of that, all I want to do is hurl darts at the poster above my bed of a 465 Networker.
    I've pressed lol, but that's more of an appreciation lol. I can't bring myself to like anything about southeastern.

    I love moaning, sorry not moaning, pointing out how the hiving out of everything helps nobody but a handful of cretinous, vulgar people who make a lot of money from tupe'ing people and moving further and further away from any sort of tangible accountancy or ownership or responsibility. How quiet has everything gone about the terrible fire at Grenfell tower? Sub-sub-sub. Blame a sub-contractor.

    I think the same about utilities as well, and healthcare. It's not even about wanting to renationailse, I just want these arseholes who are getting insanely wealthy off the back of millions of people's misery and frustration to be taken to account and held to it.

    The dereliction of duty and responsibility is vanishing, within the last decade it's never been quicker. Buy an appliance or electrical device from a retailer, it fucks up, take it back to the retailer, retailler tells you to contact the manufacturer. SO WHY DID I BUY IT FROM YOU CUNTS AS OPPOSED TO THE MANUFACTURER, IN DOING SO KEEPING THE PAPER THIN ECONOMY AFLOAT WHICH IS BUILT ON THE FUCKING SERVICE INDUSTRY OF ALL THINGS.

    Me and some mates of mine got really, really bad food poisoning from a place in Maidstone about 7 years ago. They bought, handled, prepared and cooked us food that made us all lose days of work and on some of the cases have to present to A&E yet they refused to apologise even, they blamed the supplier. The supplier only supplies the raw ingredients. What is now stopping any shithole food establishment serving up carpaccio chicken if they can blame Bernard Matthews?

    I'm going to bed
  • Virgin trains. Travelled down at the end of October from 'the north' to London. The journey took 2 and a half hours longer than scheduled. Applied for refund on 30th October. Received no acknowledgement. Chased up and told was in the queue. Booked original tickets online so shouldn't have been a problem for them to refund me within the 28 day period. Finally received the payment today nearly two months later with 2 apologies, one for the journey and the other for the delayed refund. Glad I got the money back but what a joke the whole process is.
  • Ticket prices hiked up unjustifiably again despite substandard services and not enough trains.

    I'd like to hear more from one traveller who can never seem to find a seat no matter how busy the trains are:

    image
  • iaitch said:

    Re-nationalise them and bring back the good old days of trains running on time, cheap fares and plenty of capacity!!!!!

    100% this
  • Rizzo said:

    iaitch said:

    Re-nationalise them and bring back the good old days of trains running on time, cheap fares and plenty of capacity!!!!!

    Whilst I realise the sarcasm in this post, even if the service didn't improve under re-nationalisation, at least no fucker would be getting rich from it!


    Apart from the drivers, & the R.M.T & A.S.L.E.F union leaders.
  • my zone 1-6 travelcard has gone up £7.10 a month or £85.20 a year.

    so for the best part of 3k i get cancelled trains without no explanation packed trains
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  • 1st working day of the year and I already hate them
  • edited January 2018
    My season ticket when I come to renew will be £145 more a year which equates to just over £12 a month. They get you worse if you buy monthly.

    That's on top of the 4 grand I pay anyway.

    Thieves.
  • I read about this nurse who works in s hospital in town who has to travel in who loves her job but she says she is looking for a nursing job closer to home because of the cost of travelling.
  • Been sat at kidbrooke for 14 mins, no explanation from the driver
  • clive said:

    Rizzo said:

    iaitch said:

    Re-nationalise them and bring back the good old days of trains running on time, cheap fares and plenty of capacity!!!!!

    Whilst I realise the sarcasm in this post, even if the service didn't improve under re-nationalisation, at least no fucker would be getting rich from it!


    Apart from the drivers, & the R.M.T & A.S.L.E.F union leaders.
    In fairness to the drivers, I don't mind them being paid a bit more. Have a think about stories like this one.
  • johnny73 said:

    Virgin trains. Travelled down at the end of October from 'the north' to London. The journey took 2 and a half hours longer than scheduled. Applied for refund on 30th October. Received no acknowledgement. Chased up and told was in the queue. Booked original tickets online so shouldn't have been a problem for them to refund me within the 28 day period. Finally received the payment today nearly two months later with 2 apologies, one for the journey and the other for the delayed refund. Glad I got the money back but what a joke the whole process is.

    Virgin Atlantic weren’t much better. Claimed for a 4 hour delay to our flight back from Vegas last year and it took 4-5 emails after the 28 day response period to get any form of personal reply from them.

    Have found that Facebooking their public pages does the trick when they start playing up!
  • Quiet in the office and not feeling a million dollars. Thought I’d make a real for it and have an early night. 1623 delayed. Now 20 mins late and terminating at Dartford. Bad luck if you were going to Gravesend.
  • Had to leg it for the train. It's fecking rammed. Couple of middle aged birds behind me pissed out of their mind and gassing away. Cunt next to me on FaceTime... ffs.
  • On a fast to Rochester yet crawling at the moment... Stopping every so often without an explanation - Had best move itself as I have to get a connection back to Strood
  • Happy New Year everyone. Here's to another 12 months of total shit.

    Arseholes.
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  • Was nothing wrong with my train but decided to have an extra pint, let the delays commence!
  • Rizzo said:

    iaitch said:

    Re-nationalise them and bring back the good old days of trains running on time, cheap fares and plenty of capacity!!!!!

    Whilst I realise the sarcasm in this post, even if the service didn't improve under re-nationalisation, at least no fucker would be getting rich from it!

    Again, I get the sarcasm, but I find it hard to understand how foreign governments can make UK trains/utilities so profitable and yet our government is happy to give them away...and let's not get started on the effective state aid that Grayling is about to hand out to Virgin and the East Coast line!

    http://www.independent.co.uk/news/business/news/revealed-how-the-world-gets-rich-from-privatising-british-public-services-9874048.html
  • Been sat at kidbrooke for 14 mins, no explanation from the driver

    Kidbrooke is a district of south east London, England, within the Royal Borough of Greenwich. It is northwest of Eltham and 7 1⁄2 miles (12 km) east-south-east of Charing Cross.

    The district takes its name from the Kyd Brook, a watercourse which runs from Orpington to Lewisham, by which point it is part of the River Quaggy. It is a tributary to the River Ravensbourne.


    https://en.wikipedia.org/wiki/Kidbrooke
    Fascinating. Has Kidbrooke ever been in Kent? Please explain in as much detail as possible.
  • Had to leg it for the train. It's fecking rammed. Couple of middle aged birds behind me pissed out of their mind and gassing away. Cunt next to me on FaceTime... ffs.

    Your weren’t sitting next to that bloke at Kidbrooke we’re you?
  • johnny73 said:

    Been sat at kidbrooke for 14 mins, no explanation from the driver

    Kidbrooke is a district of south east London, England, within the Royal Borough of Greenwich. It is northwest of Eltham and 7 1⁄2 miles (12 km) east-south-east of Charing Cross.

    The district takes its name from the Kyd Brook, a watercourse which runs from Orpington to Lewisham, by which point it is part of the River Quaggy. It is a tributary to the River Ravensbourne.


    https://en.wikipedia.org/wiki/Kidbrooke
    Fascinating. Has Kidbrooke ever been in Kent? Please explain in as much detail as possible.
    Nnnnnnnnnnnooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooòooooooooooooooooooooooooooooooooooooooooooooo it hasn't
  • I commuted for 37 years from rainham Kent to cannon street . a nightmare then and appears still the same .
    The only answer is to work more local .
  • Southern Rail are turning a bad day worse for me atm. Think they may even have Southeastern beat for shitness
  • Leuth said:

    Southern Rail are turning a bad day worse for me atm. Think they may even have Southeastern beat for shitness

    ATM comparison of the major train companies? Hope you have mouthwash.
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