As Airman says, the ES got this interview/statement early and we all know that this is an attempt to convince the media so who has written the comments in their website, the club or the ES? The ES might be trying to manipulate the situation to get a debate going or the club might be continuing to twist things and fog the arguments. Either way the comments are clearly not real. If it is the ES I would expect little more from some journalists, if it is the club I think that I have now reached a totally new level of anger at them.
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23 minutes ago
charlton4ever
One of the main complaints of the Charlton angry brigade is that the club’s smart and savvy CEO used the word ‘customers’. Cue dozens of keyboard warriors who never attend games posting abusive comments on web sites, screaming that they are ‘fans’ not ‘customers’. And they are right, of course. A customer is someone who pays money to watch matches. Those who spend their sad Saturday afternoons following the score on the radio may be ‘supporters’; but they have not joined the ranks of ‘customers’. Unsurprisingly , and quite rightly, the club places its customers - and improving their match day experience - first.
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53 minutes ago
charlton4ever
Very honest and encouraging remarks from Richard Murray which should put an end to the silly and futile protests, which - as the vast majority of Charlton fans recognise - will never work and are merely making matters worse. Only a week into the transfer window and Charlton have already signed three new players and there are more to come, apparently. With other players of proven Championship calibre such as Vetokele returning from injury and the recall from loan of young Harriott, who was superb in his first match back last weekend, Charlton should stay up comfortably. Then, with lessons learnt, the squad can be further strengthened in the summer. There will always be a hardcore xenophobic and misogynist element who will never accept a 'foreign' owner or, heaven help our manly game, a woman running the club; they've made that very clear with some hateful and potentially defamatory vitriol on the fans forums. But if lessons are learnt and the improvements Murray describes in recruitment and other matters are implemented, Charlton are not that far away from achieving great things with a mould-breaking and visionary modus operandi which, if it works, will mean that the whole of English football outside the pampered Premier League will owe CAFC a huge debt of gratitude.
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3 hours ago
mogodonman
Unfortunately, Mr Murray has failed to address the two areas of most concern to fans - the manager and the CEO. Karel Fraeye was appointed interim manager in October, has a woeful record since than and is not liked or respect. Katrien Meire, the chief executive, has made some PR blunders which have left supporters with no faith in her abilities or what she says. This appears to be a statement aimed at the media and not the thousands of supporters who protested after Saturday's game.
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http://www.standard.co.uk/sport/football/charlton-finally-admit-mistakes-but-roland-duchatelet-s-determined-to-stay-longterm-a3150691.html 
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'A mould-breaking and visionary modus operandi'.
Just tried to create an Evening Standard account, but their bloody account creation thing is not working or their account sign thing is not working.
Richard Murray "We have put a little too much faith in our overseas players to suddenly come in and play 46 games a year"
Hmmm...
And even the term modus operandi is hardly common outside of police detectives and, ahem, lawyers
I've seen a couple comments on here which were roundly shouted down or dismissed, and it was fantastic. But we shouldn't be so arrogant as to think everyone one of us to a man and woman is perfect.