The last player content was highlights of the Swindon match, and then, despite a lot of subsequent great activity with the U23'S it remained the same for over a month. Leaving an empty space we were paying for. Then the player service was summarily stopped for subscribers with a paltry take it or leave it refund which in my case I disputed and got nowhere when they used the 'we are never wrong' method of response. The now defunct player service is still advertised right up there on the current OS. There is no new website, or alternative to the player service available. The team play the first PSF in Ireland on Monday week, and it has been put out there that there will be full coverage, but I fail to see how. If it is on sodding Facebook then that means we would be obliged to join up with that poxy platform to follow the coverage, it might be covered on the clubs YouTube thing but we don't know. I intend to go the game in Limerick, but as I will be with Mrs Plum I am still trying to think up a strategy for getting to the UCD game when I take her to Dublin for the day. The communications team might well be a bunch of essentially nice young guys, but I wish they were much better at their actual jobs.
The U23s were covered online including live streaming the match against Hull City on FB Live where 198,000 people tuned in.
As mentioned before I gave you a direct email to try to assist your PlayerHD refund (which again to clarify is through the EFL and we have no control over with data protection) and I never received anything from you. I can't give any more help than that.
The new Valley Pass service which arrives when the new website launches will have coverage of Ireland and pre-season.
I was at the match in person, and it would have been nice to see the highlights of it on player afterwards. The first game in Ireland is 10 days away.
The last player content was highlights of the Swindon match, and then, despite a lot of subsequent great activity with the U23'S it remained the same for over a month. Leaving an empty space we were paying for. Then the player service was summarily stopped for subscribers with a paltry take it or leave it refund which in my case I disputed and got nowhere when they used the 'we are never wrong' method of response. The now defunct player service is still advertised right up there on the current OS. There is no new website, or alternative to the player service available. The team play the first PSF in Ireland on Monday week, and it has been put out there that there will be full coverage, but I fail to see how. If it is on sodding Facebook then that means we would be obliged to join up with that poxy platform to follow the coverage, it might be covered on the clubs YouTube thing but we don't know. I intend to go the game in Limerick, but as I will be with Mrs Plum I am still trying to think up a strategy for getting to the UCD game when I take her to Dublin for the day. The communications team might well be a bunch of essentially nice young guys, but I wish they were much better at their actual jobs.
It'll likely be on YouTube if they're showing match highlights/interviews or even games. No need to burn the comms team, they're held back by management decisions and I would expect can only publish when cleared to.
I accept that I have a thing about the Comms team that stretches back a fair distance to the days when the likes of Jamie Reed and Emma did the match commentaries and failed to describe the action, or the in house voluntary commentators reporting long trips away to northern clubs to commentate which they were obliged to do entirely at their own expense in terms of travel and equipment, even though subscribers were paying in actual money. The suffering of the in house commentators was sometimes used to justify a poor service and my thoughts at the time is they should take it up with the club or 'player' rather than take it out on the subscribers. We have had the sale of equipment from the electrical overflow draw indicating desperation, and we have had an unsafe PA system that has only just got a bit better. There was also a dreadful mistake regarding a memorial moment which was pitiful but I am sure not deliberate. If the Comms team are undermined by the club then they can be in Katrien or Tony's ear every day if they like. Mel Baroni chose a different method.
Just to clarify, that has never happened.
It may well have never happened, but that is not how it was reported at the time, both on the commentary itself, on the Sunday night programme, and in emails I exchanged when complaining about Jamie Reed. I am quite clear that several times I brought up the notion that as we were paying to subscribe then the in house commentary team should not be out of pocket. Thank you for your 'clarification', but I am sure that the message put out was different. Communications issue.
I think it's very big of you to apologise and withdraw your comment Seth - especially as you have been making this claim for a long time and on more than just this thread.
The last player content was highlights of the Swindon match, and then, despite a lot of subsequent great activity with the U23'S it remained the same for over a month. Leaving an empty space we were paying for. Then the player service was summarily stopped for subscribers with a paltry take it or leave it refund which in my case I disputed and got nowhere when they used the 'we are never wrong' method of response. The now defunct player service is still advertised right up there on the current OS. There is no new website, or alternative to the player service available. The team play the first PSF in Ireland on Monday week, and it has been put out there that there will be full coverage, but I fail to see how. If it is on sodding Facebook then that means we would be obliged to join up with that poxy platform to follow the coverage, it might be covered on the clubs YouTube thing but we don't know. I intend to go the game in Limerick, but as I will be with Mrs Plum I am still trying to think up a strategy for getting to the UCD game when I take her to Dublin for the day. The communications team might well be a bunch of essentially nice young guys, but I wish they were much better at their actual jobs.
It'll likely be on YouTube if they're showing match highlights/interviews or even games. No need to burn the comms team, they're held back by management decisions and I would expect can only publish when cleared to.
I accept that I have a thing about the Comms team that stretches back a fair distance to the days when the likes of Jamie Reed and Emma did the match commentaries and failed to describe the action, or the in house voluntary commentators reporting long trips away to northern clubs to commentate which they were obliged to do entirely at their own expense in terms of travel and equipment, even though subscribers were paying in actual money. The suffering of the in house commentators was sometimes used to justify a poor service and my thoughts at the time is they should take it up with the club or 'player' rather than take it out on the subscribers. We have had the sale of equipment from the electrical overflow draw indicating desperation, and we have had an unsafe PA system that has only just got a bit better. There was also a dreadful mistake regarding a memorial moment which was pitiful but I am sure not deliberate. If the Comms team are undermined by the club then they can be in Katrien or Tony's ear every day if they like. Mel Baroni chose a different method.
Just to clarify, that has never happened.
It may well have never happened, but that is not how it was reported at the time, both on the commentary itself, on the Sunday night programme, and in emails I exchanged when complaining about Jamie Reed. I am quite clear that several times I brought up the notion that as we were paying to subscribe then the in house commentary team should not be out of pocket. Thank you for your 'clarification', but I am sure that the message put out was different. Communications issue.
I think it's very big of you to apologise and withdraw your comment Seth - especially as you have been making this claim for a long time and on more than just this thread.
The last player content was highlights of the Swindon match, and then, despite a lot of subsequent great activity with the U23'S it remained the same for over a month. Leaving an empty space we were paying for. Then the player service was summarily stopped for subscribers with a paltry take it or leave it refund which in my case I disputed and got nowhere when they used the 'we are never wrong' method of response. The now defunct player service is still advertised right up there on the current OS. There is no new website, or alternative to the player service available. The team play the first PSF in Ireland on Monday week, and it has been put out there that there will be full coverage, but I fail to see how. If it is on sodding Facebook then that means we would be obliged to join up with that poxy platform to follow the coverage, it might be covered on the clubs YouTube thing but we don't know. I intend to go the game in Limerick, but as I will be with Mrs Plum I am still trying to think up a strategy for getting to the UCD game when I take her to Dublin for the day. The communications team might well be a bunch of essentially nice young guys, but I wish they were much better at their actual jobs.
It'll likely be on YouTube if they're showing match highlights/interviews or even games. No need to burn the comms team, they're held back by management decisions and I would expect can only publish when cleared to.
I accept that I have a thing about the Comms team that stretches back a fair distance to the days when the likes of Jamie Reed and Emma did the match commentaries and failed to describe the action, or the in house voluntary commentators reporting long trips away to northern clubs to commentate which they were obliged to do entirely at their own expense in terms of travel and equipment, even though subscribers were paying in actual money. The suffering of the in house commentators was sometimes used to justify a poor service and my thoughts at the time is they should take it up with the club or 'player' rather than take it out on the subscribers. We have had the sale of equipment from the electrical overflow draw indicating desperation, and we have had an unsafe PA system that has only just got a bit better. There was also a dreadful mistake regarding a memorial moment which was pitiful but I am sure not deliberate. If the Comms team are undermined by the club then they can be in Katrien or Tony's ear every day if they like. Mel Baroni chose a different method.
Just to clarify, that has never happened.
Can you report anything on the new website and the alternative to Player?
Hmmm, will take getting used to, but seems a bit over fussy and complicated to navigate, I build websites for friends, golden rule, make it idiot proof and easy to navigate.
It does seem that the new site is very much targetted at the younger generation. It might be that the club have given up on us oldies and are going to concentrate on building a new level of support which we will find rather frustrating.
No doubt the club and the web developers are looking in on here for our opinions, early doors but hopefully it will improve and become smoother (and proof read for typos)
From a quick look on the mobile it looks better and cleaner than before, no pop ups and fewer adds.
Of course I like that the history section has been expanded. Must have missed the references to the museum though. Nothing when you search on "museum" either.
Not sure about the references to the community trust as if they are a branch of the club.
Yes, lots of kids content but as games start and we sign players ( it's first July and you're not allowed to sign players before then) maybe the balance will shift.
I did think some of the language was a bit evangelical almost as if the author had a background in PR but it's not OTT and I think with time it will grow into itself.
I don't mind it. Think it's pretty good infact. Easier to navigate than the last one, will take a little while to get used to the new layout. I'm sure they'll be fixing some bugs for the next few months.
Comments
The first game in Ireland is 10 days away.
Perhaps we'll kick off the new month with a kickass new website.....and the opening story is
Jacko, Bow, Ricky, Reevesy and Maddison all commit their long term futures to Charlton...and all exhibiting the lovely new kits
Am I the only one still thinking they are holding out on announcing Bowyer & Jackson until they also release some bad news.....?
Still down.....04:24am
Of course I like that the history section has been expanded. Must have missed the references to the museum though. Nothing when you search on "museum" either.
Not sure about the references to the community trust as if they are a branch of the club.
Yes, lots of kids content but as games start and we sign players ( it's first July and you're not allowed to sign players before then) maybe the balance will shift.
I did think some of the language was a bit evangelical almost as if the author had a background in PR but it's not OTT and I think with time it will grow into itself.
When it's on CL...