Attention: Please take a moment to consider our terms and conditions before posting.

Crossbars Today - what a shambles

245

Comments

  • SoundAsa£
    SoundAsa£ Posts: 22,483
    edited September 2019
    Rudders22 said:
    This is what I posted on FB yesterday.

    In fans bar at CAFC and service is crap. No-one there but customers. 8 staff and I am in the middle. Got asked to go to one side of the bar. After 10 mins waiting finally got "served". Asked for a pint of coke. Reply. "Oh we don't do pints of coke!". WTF?? How ridiculous. Why not? "Oh we only sell bottles. I asked since when? Since last week. I walked away before losing it.  How can you go into an empty bat when you are 1 of 3 customers, and have to wait for one of them to be served to then be told after needless waiting to be served that they don't do pints of coke. 
    I am told they do coke at Millwall and that you can get it anywhere in the ground.........allegedly!
  • Also made me laugh when a steward went in to use the loo and walked past 2 blokes smoking without saying a word to them.
  • AddickFC81
    AddickFC81 Posts: 4,053
    Your name has to be Mark Zuckerberg to be able to get pissed in either Batrams or Crossbars.
  • i_b_b_o_r_g
    i_b_b_o_r_g Posts: 18,948
    Was in the Oak for the duration yesterday, what a forkin shit hole that place has become
  • Also, and not just in Crossbars, that new payment system. A vast improvement and, not that I ever want a receipt, but you don’t get to see what amount you are paying and nobody once offered me one
    Indeed, no room on the miniscule new gizmo to show how much you're paying. Surely that can't be right ? Think I'll pay by cash in future.

    Maybe this should be on the agenda for the next FF meeting where, ideally a senior staff member from the new catering company would be present.

    In addition, I was also advised by the very young, inexperienced lady who served me around 12.45 when it wasn't busy, that they don't sell shandies ! I explained what a shandy is and she consulted a young guy hovering/loitering  behind the bar who told her "it's a beer top up " ! 
  • J BLOCK
    J BLOCK Posts: 8,315
    They also don’t seemed to have grasped air con, place is boiling 
  • Is Tony Cojones still in charge of catering?
  • Rudders22
    Rudders22 Posts: 3,865
    edited September 2019
    Also  is it not possible we can have normal running water in the gents in the East Stand. It trickles then stops. (Surely that is against elf and safety)
  • Elf's are quite small so don't need much water.
  • Rudders22
    Rudders22 Posts: 3,865
    Elf's are quite small so don't need much water.
    Yes we do !!
  • Sponsored links:



  • ME14addick
    ME14addick Posts: 9,765
    If people are not satisfied with the service, they should email the club with their complaint.  If enough people complain they should do something.
  • blackpool72
    blackpool72 Posts: 23,681
    Crossbars is getting worse not better 
    £5.20 for a pint of flat lager.no thanks. 
    I've stopped going there this season. 
    Plenty of pubs in and around Greenwich and Maze Hill.
    Or Plumstead if you are coming  from the other direction. 
  • There are pros and cons to outsourcing.

    Outsourcing retail to Elite (part of Hummel) seems to work well as they know what they are doing and they combine both shirts and other, leisure wear under one company. I don't buy stuff in the shop but it seems well received.

    The opposite seems to be the case with catering.

    Much bigger and more complex operation than retail so more can go wrong but the lack of or just incompent senior management within the club, despite Keohane coming from a hospitality background, means that the outsourcing companies are left to flounder.

    The club don't really care, they get paid upfront and can wash their hands of any complaints as it's the contractors problem, not theirs. You're not even their "customer" here let alone a fan.

    And to a degree the club are right. It's Creative, the catering company, that doesn't train its staff or supervise them properly.  

    Problem is that most "customers" arent aware and don't care, IMHO, about such distinctions. They are at the Valley, they hold CAFC responsible for the service provided and understandably so.

    Agree it should be raised at the fans forum but I constantly read that the FF is a waste of time and any discussion that isn't about the takeover, and most that is, is a distraction.

    I can imagine new director Steve Gallen will be delighted to be dealing with catering and loyalty points at the next meeting. The reality is they are just what the FF meetings should be discussing. (25 September IIRC).
  • Rudders22
    Rudders22 Posts: 3,865
    Well it is £7 for a veggie burger £8.00 for a normal burger, They use to have pies and chips for £6.50. Either Chicken and mushroom (I hate mushroom). or it was Cornish pasty (they classify a pastry as a pie. It doesn't appear to be on the menu either.  It's shit. 
  • shine166
    shine166 Posts: 13,924
    Quite liked the pie, only went in there are the cash queue up stairs was 30odd people deep long before it was even half time. Cross bars was still a 15 min wait due to the restrictions of serving beer before the whistle is blown. 
  • Wow things are Looking up, I’m sure there’s more than 14 chips in that picture!
  • AddickFC81
    AddickFC81 Posts: 4,053
    Air con was really working in Bartrams. It was nearly freezing.
  • shine166
    shine166 Posts: 13,924
    Wow things are Looking up, I’m sure there’s more than 14 chips in that picture!
    Haha more like 44, plate was piled high 
  • Elf's are quite small so don't need much water.
    My showers last about 3 minutes.

    Twice daily.
  • Off_it
    Off_it Posts: 28,859
    Elf's are quite small so don't need much water.
    My showers last about 3 minutes.

    Twice daily.

    You wanna get yourself some Tena men pants then.
  • Sponsored links:



  • Rudders22
    Rudders22 Posts: 3,865
    Off_it said:
    Elf's are quite small so don't need much water.
    My showers last about 3 minutes.

    Twice daily.

    You wanna get yourself some Tena men pants then.

    Do they do them in extra small or extra extra small then?
  • Rudders22 said:
    Off_it said:
    Elf's are quite small so don't need much water.
    My showers last about 3 minutes.

    Twice daily.

    You wanna get yourself some Tena men pants then.

    Do they do them in extra small or extra extra small then?
    Consider yourself flagged.
  • Rudders22
    Rudders22 Posts: 3,865
    Rudders22 said:
    Off_it said:
    Elf's are quite small so don't need much water.
    My showers last about 3 minutes.

    Twice daily.

    You wanna get yourself some Tena men pants then.

    Do they do them in extra small or extra extra small then?
    Consider yourself flagged.

    Why?
  • blackpool72
    blackpool72 Posts: 23,681
    Rudders22 said:
    Rudders22 said:
    Off_it said:
    Elf's are quite small so don't need much water.
    My showers last about 3 minutes.

    Twice daily.

    You wanna get yourself some Tena men pants then.

    Do they do them in extra small or extra extra small then?
    Consider yourself flagged.

    Why?
    Elfs is hung like an elephant 
  • Rudders22
    Rudders22 Posts: 3,865
    I actually meant for me matey. 
  • Rudders22 said:
    I actually meant for me matey. 
    Flag removed.
  • Rudders22
    Rudders22 Posts: 3,865
    mste you must have seen me before at Bromley addicts. I am 4ft 11. Henry Irving will be able to confirm that. 
  • blackpool72
    blackpool72 Posts: 23,681
    Rudders22 said:
    mste you must have seen me before at Bromley addicts. I am 4ft 11. Henry Irving will be able to confirm that. 
    4ft 11.
    I'm feeling rather confident. 
    Fancy a fight  😁😁
  • Rudders22 said:
    mste you must have seen me before at Bromley addicts. I am 4ft 11. Henry Irving will be able to confirm that. 

    **********
    Could not see you under the seats probably.
  • Rudders22
    Rudders22 Posts: 3,865
    Anyone wants a fight can we wait until cricket is over pls?