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CAST SURVEY: Open to all Fans. Takes 4-5 Minutes. Please Complete.

Please take a few moments to complete the annual CAST autumn/winter survey. We want to know what you think about:

  • The club's future prospects
  • Your relationship with the club
  • What is important to you
  • Valley Pass
  • The management of games with fans attending

The survey is open to all fans and takes about five minutes to complete.

We will share the findings with the club and publish them on www.castrust.org.

CLICK HERE to take the survey.

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Comments

  • SE7toSG3
    SE7toSG3 Posts: 3,140
    Done, so much better reading than my answers last year
  • clive
    clive Posts: 19,512
    Completed
  • TellyTubby
    TellyTubby Posts: 3,553
    There are no fence sitting answers. I want to get splinters. 
  • done
  • Hex
    Hex Posts: 1,894
    done
  • stackitsteve
    stackitsteve Posts: 12,107
    Quick point, doesn’t apply to me but if you select ‘none’ for how many games you’ve watched on valley pass, it will still want answers on how many people in the house watch and your opinion on stream quality.
  • done
  • submitted
  • cafc999
    cafc999 Posts: 4,968
    I put down that I have not used Valley Pass, which in turn negates the following few questions and it will not let me proceed
  • rananegra
    rananegra Posts: 3,695
    I haven't got a season ticket this season, but only because of Covid and Paul Elllliotttttt and pals. I'd buy one now if they were on sale. 

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  • done
  • stonemuse
    stonemuse Posts: 34,047
    Done
  • Quick point, doesn’t apply to me but if you select ‘none’ for how many games you’ve watched on valley pass, it will still want answers on how many people in the house watch and your opinion on stream quality.
    Quite fundamental - I can't complete the survey from Q5 on as no one in my household usually watches Valley Pass matches....If I complete the survey, it will skew the results as the data isn't robust...(admittedly if its just me it wont make a difference but it might apply to many.)
  • done - would have liked a question like "would you buy a 'rest-of-season" ticket if it were put on sale now?" for those of us who didnt buy because of ESI
  • Horsfield9
    Horsfield9 Posts: 3,082
    Done.
  • Thanks for the feedback re VP questions - just looking at getting it fixed.
  • clb74
    clb74 Posts: 10,829
    Done.
    Could you please put forward my suggestion of free away train travel though.
  • castrust
    castrust Posts: 527
    That's the VP questions fixed - sorry about that. Seems it went out of kilter when we added the Qs on Weds' match.
    Grateful if those affected can try again
    @stackitsteve
    @cafc999
    @SporadicAddick
  • Dave Rudd
    Dave Rudd Posts: 2,867
    edited December 2020
    All done ... but I'm not sure how meaningful the data will be.

    There are several plausible reasons behind some of the simpler (binary) answers and this has the potential for misinterpretation of the data.

    But I'm sure you are alert to that.
  • Done

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  • cafc999
    cafc999 Posts: 4,968
    Done
  • Blucher
    Blucher Posts: 4,145
    Done - very timely
  • bobmunro
    bobmunro Posts: 20,861
    Done - my age grouping is getting further down the list :(
  • Done
  • bobmunro said:
    Done - my age grouping is getting further down the list :(
    The alternative is worse, Bob.
  • bobmunro
    bobmunro Posts: 20,861
    bobmunro said:
    Done - my age grouping is getting further down the list :(
    The alternative is worse, Bob.
    Of course.
  • Done.
    it did make me wonder if I’m the only one who just listens to the commentary still on VP and doesn’t stream the game? 🤷‍♀️
  • castrust said:
    That's the VP questions fixed - sorry about that. Seems it went out of kilter when we added the Qs on Weds' match.
    Grateful if those affected can try again
    @stackitsteve
    @cafc999
    @SporadicAddick
    Thanks - all done (also spurred me on to joining the trust...)
  • razil
    razil Posts: 15,041
    edited December 2020
    about attending matches, I didn't buy a season ticket because
    - I missed the window
    - issues with Elliot
    - not much point with lockdown
    - the massive hike in prices for young and student fans in some areas
    - did prices reflect the drop in division?

    so couldn't attend if I wanted to. Will Mr S be addressing some of the above issues I wonder? Some seem to have been lost in the pandemic mist and I will raise them if the fans forum returns.


    I understand this survey will be shared with the club but not why particular questions, positivity about Saandgard seems a funny one to ask given he has rescued us from these swindlers, why ask it? and isn't it fairly obvious what the response would be?

    re CAST membership or not etc could have been more questions, with c2500 members how is the £5 fee (£12500 a year) now justified assuming that is the number, needs a rethink perhaps? Membership was declining I believe before the near make or break crisis of the summer, shouldn't it be asking why?
  • Done