I told my supplier E-on next that I no longer wanted gas and their engineer capped my supply. They still charged me the standing charge so I sent them an e-mail reminding them I don't have gas anymore in 2022. Since then I haven't been sending a reading for obvious reasons and got a letter saying I haven't sent a reading for a long time. I e-mailed them and asked why they sent it as I don't have gas and they replied they still have me down as having it and I have been paying a standing charge. I sent them the e-mail I sent in April 2022 and 'genorously' they have said they will refund me a year of the standing charge payments. I have e-mailed them asking why they ignored my 2022 e-mail and why they should only refund me a year!
They ae not crooks but like so many companies nowadays, customer service is very poor. All their resources go to sales. You can notify them and it is a matter of luck whether they act on it or not.
I told my supplier E-on next that I no longer wanted gas and their engineer capped my supply. They still charged me the standing charge so I sent them an e-mail reminding them I don't have gas anymore in 2022. Since then I haven't been sending a reading for obvious reasons and got a letter saying I haven't sent a reading for a long time. I e-mailed them and asked why they sent it as I don't have gas and they replied they still have me down as having it and I have been paying a standing charge. I sent them the e-mail I sent in April 2022 and 'genorously' they have said they will refund me a year of the standing charge payments. I have e-mailed them asking why they ignored my 2022 e-mail and why they should only refund me a year!
I got rid of gas because I don't like the idea of gas. I thought that electricty is cleaner but didn't realise that most of the electricity we use is taken from burning gas even though E-on claims all my electricy comes from green sources which doesn't make sense. I need to pay more attention in future.
Quick question. I always resisted smart meters. Partly because I can't see how it would save me any money (some people I can), but mainly smart meters only used to work with 1 supplier and weren't transferrable if you changed company. So the question is, is this still the case or are they now homogenous?
An up to date smart meter should switch if you change supplier. They only show what you are using and it’s up to you if you use the data to save money.
Quick question. I always resisted smart meters. Partly because I can't see how it would save me any money (some people I can), but mainly smart meters only used to work with 1 supplier and weren't transferrable if you changed company. So the question is, is this still the case or are they now homogenous?
Smart meters are able to cope with change of supplier.
Quick question. I always resisted smart meters. Partly because I can't see how it would save me any money (some people I can), but mainly smart meters only used to work with 1 supplier and weren't transferrable if you changed company. So the question is, is this still the case or are they now homogenous?
Smart meters are able to cope with change of supplier.
Sadly not quite true. If you have a SMETS1 meter (the first generation) they can't. A change of supplier makes them go "dumb" whereas SMETS2 meters transfer seamlessly.
I had SMETS1 when I changed from British gas to EDF and it went dead, I had to threaten to take them to the energy ombudsman, and they had to come and install a new gas and electricity meter which solved it all.
I've since changed to Octopus and it transferred absolutely fine.
According to a Google search, you can work out which you have by checking your meter:
"SMETS1 meters should have a serial number beginning with 19P, while SMETS2 meters should have a number beginning with 19M."
Thanks for this, signed up for it. Better than Loop/Octopus app etc as it looks to be completely live which is really good if you want to move round the house understanding in real time how much energy each thing uses.
Basically looks like it will add real time functionality to the app which is pretty cool!
Thanks for this, signed up for it. Better than Loop/Octopus app etc as it looks to be completely live which is really good if you want to move round the house understanding in real time how much energy each thing uses.
Basically looks like it will add real time functionality to the app which is pretty cool!
Yeah, gives you real time (for elec) to the app with one. I've ditched the hud since getting it.
Could be waiting anywhere between a few weeks to 6mths for one though.
Thanks for this, signed up for it. Better than Loop/Octopus app etc as it looks to be completely live which is really good if you want to move round the house understanding in real time how much energy each thing uses.
Basically looks like it will add real time functionality to the app which is pretty cool!
Yeah, gives you real time (for elec) to the app with one. I've ditched the hud since getting it.
Could be waiting anywhere between a few weeks to 6mths for one though.
When I applied for mine I was informed it would take approximately two weeks but we’ll see.
Thanks for this, signed up for it. Better than Loop/Octopus app etc as it looks to be completely live which is really good if you want to move round the house understanding in real time how much energy each thing uses.
Basically looks like it will add real time functionality to the app which is pretty cool!
Yeah, gives you real time (for elec) to the app with one. I've ditched the hud since getting it.
Could be waiting anywhere between a few weeks to 6mths for one though.
When I applied for mine I was informed it would take approximately two weeks but we’ll see.
That'd be a good turnaround! They seem to fling em out in batches.
Energy bills for a typical household will rise again in January, with prices expected to remain relatively high into the next year.
It means someone paying by direct debit and using a typical amount of gas and electricity will pay £1,738 a year, or £21 a year more, which remains high compared with pre-Covid norms.
The cap is 1.2% higher than current levels, and means a household bill will typically rise by £1.75 a month.
It is also 10% down on the same period last year, but Ofgem said many billpayers would still be stretched.
"We understand that the cost of energy remains a challenge for too many households," said Tim Jarvis, from the regulator.
"However, with more tariffs coming into the market, there are ways for customers to bring their bill down so please shop around and look at all the options."
We are one of the few countries in Europe with natural resources. Petroleum, oil, gas, yet our energy costs are one of highest in the West. Norway created a sovereign wealth fund, but our only income seems to be extraction licences to companies in tax havens. Isn't it time the country used the profits from oilfields to benefit the country in a "Norway" way?
The pricing of energy needs to be changed. Unless it has been replaced, it seems the price companies charge for electricity is that of the most expensive power production. We can have 95% wind power but still pay the price of oil fueled power stations. And the big monopolies cream the profits.
I have studied economics and know you can have only a single monopoly, but our current society is not operating under the capitalist template of competition. Markets are being controlled by insidious anti-competition multi-nationals, conspiring, to the detriment of consumers. .
Comments
They ae not crooks but like so many companies nowadays, customer service is very poor. All their resources go to sales. You can notify them and it is a matter of luck whether they act on it or not.
I had SMETS1 when I changed from British gas to EDF and it went dead, I had to threaten to take them to the energy ombudsman, and they had to come and install a new gas and electricity meter which solved it all.
I've since changed to Octopus and it transferred absolutely fine.
According to a Google search, you can work out which you have by checking your meter:
"SMETS1 meters should have a serial number beginning with 19P, while SMETS2 meters should have a number beginning with 19M."
Basically looks like it will add real time functionality to the app which is pretty cool!
Could be waiting anywhere between a few weeks to 6mths for one though.
Energy bills for a typical household will rise again in January, with prices expected to remain relatively high into the next year.
It means someone paying by direct debit and using a typical amount of gas and electricity will pay £1,738 a year, or £21 a year more, which remains high compared with pre-Covid norms.
The cap is 1.2% higher than current levels, and means a household bill will typically rise by £1.75 a month.
It is also 10% down on the same period last year, but Ofgem said many billpayers would still be stretched.
"We understand that the cost of energy remains a challenge for too many households," said Tim Jarvis, from the regulator.
"However, with more tariffs coming into the market, there are ways for customers to bring their bill down so please shop around and look at all the options."
https://www.bbc.co.uk/news/articles/cz6jvl9w7p6o
Pretty similar.
The pricing of energy needs to be changed. Unless it has been replaced, it seems the price companies charge for electricity is that of the most expensive power production. We can have 95% wind power but still pay the price of oil fueled power stations. And the big monopolies cream the profits.
I have studied economics and know you can have only a single monopoly, but our current society is not operating under the capitalist template of competition. Markets are being controlled by insidious anti-competition multi-nationals, conspiring, to the detriment of consumers.
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