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Apologies For The Confusion.

Mendonca In Asdas
Posts: 22,652
Anyone else get an email about this?


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Yes and they should have refunded the £5, not suggested you buy another product to get £5 off of it.
Cheeky buggers.16 -
Covered End said:Yes and they should have refunded the £5, not suggested you buy another product to get £5 off of it.
Cheeky buggers.0 -
Covered End said:Yes and they should have refunded the £5, not suggested you buy another product to get £5 off of it.
Cheeky buggers.
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Yes, it's called taking the piss.7
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So the extra orange 🍊 hue costs big!0
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Who are they, the EDF?
They got a habit of overcharging, then act like they're doing you a favour by giving you YOUR own money back and even have the audacity to call it credit. No, its money that I could've done with each month, that you've gained (and no doubt used), over the last 12 month that belongs to the customer.2 -
Overcharge and then keep it anyway -nice.0
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This feels a bit like Thomas sticking his hand down the side of the sofa0
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@Mendonca In Asdas Can I ask something to clear up my understanding? Did you get charged £5 more than the price on the website when you (credit/debit) card was charged? Or did they charge you what they said they were going to charge you and then drop the price a bit later and they're now offering you the difference?0
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Chizz said:@Mendonca In Asdas Can I ask something to clear up my understanding? Did you get charged £5 more than the price on the website when you (credit/debit) card was charged? Or did they charge you what they said they were going to charge you and then drop the price a bit later and they're now offering you the difference?
Firstly sorry I haven’t replied to your how are you thread, sometimes I find emotions hard to put into words.
Re the email , I have know idea how much they are now charging for a home shirt at the moment, when I orders mine it was £55 which I thought was a bit steep, but didn’t moan about it as I thought as it was Castore, as the rangers fans said they are a bit pricey.
But why not just do a refund, it’s what Amazon do if you preorder a Ps5 game or whatever and refund the difference.
All seems a bit….2 - Sponsored links:
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Chizz said:@Mendonca In Asdas Can I ask something to clear up my understanding? Did you get charged £5 more than the price on the website when you (credit/debit) card was charged? Or did they charge you what they said they were going to charge you and then drop the price a bit later and they're now offering you the difference?They aren’t offering the difference really, they’re keeping it and saying you have to spend more to release that ‘credit’!0
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Mendonca In Asdas said:Chizz said:@Mendonca In Asdas Can I ask something to clear up my understanding? Did you get charged £5 more than the price on the website when you (credit/debit) card was charged? Or did they charge you what they said they were going to charge you and then drop the price a bit later and they're now offering you the difference?
Firstly sorry I haven’t replied to your how are you thread, sometimes I find emotions hard to put into words.
Re the email , I have know idea how much they are now charging for a home shirt at the moment, when I orders mine it was £55 which I thought was a bit steep, but didn’t moan about it as I thought as it was Castore, as the rangers fans said they are a bit pricey.
But why not just do a refund, it’s what Amazon do if you preorder a Ps5 game or whatever and refund the difference.
All seems a bit….
You say it was £55. Did they charge you £55? Or £60?
If they charged you £60, then the very, very least they should do is apologise and refund the £5.
But if they advertised it at £55 and they took £55 from you, but they're now saying it should have been £50, then I think it's quite good that they're giving out £5 vouchers.
(It's probably something completely different though and I am not properly understanding it).
(I see they're now charging £50 on the website, so I think it must the second one of those scenarios)1 -
Covered End said:Yes, it's called taking the piss.
If they stated a price and charged you that price, but subsequently decided to reduce the price, then a £5 credit is fair enough...1 -
isnt it more that they advertised it at £55, then realised it was wrong and reduced it to £50 but instead of refunding those that paid £55 with the overcharged £5 they have said here's a voucher for a fiver that you have to spend in our shop. Surely they should just refund the card with the £5 that they mistakenly charged everyone? Sounds simple to me.2
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But if you were willing to pay 55 for something, that they subsequently decided was only worth 50, why should they give you anything other than an apology and a goodwill gesture. The fiver credit is a gesture of goodwill to spend in the shop as you were going to spend 55 anyway?0
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They have said themselves it was a mistake not they’ve changed their mind on the price, it should be a refund.
sort of thing Boris would do…
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But people were still willing to pay 550
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LargeAddick said:isnt it more that they advertised it at £55, then realised it was wrong and reduced it to £50 but instead of refunding those that paid £55 with the overcharged £5 they have said here's a voucher for a fiver that you have to spend in our shop. Surely they should just refund the card with the £5 that they mistakenly charged everyone? Sounds simple to me.
It's a rotten pisstake offering a voucher.
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suzisausage said:But people were still willing to pay 550
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Posted on the website 30th June.
The new strip will be available to purchase from the club’s new online shop from Friday, July 1st and will be worn for the first time during the Addicks’ opening pre-season friendly of the summer against Kilmarnock in Spain on Friday morning.
Shirts will be priced £50 for adults, £45 for juniors and £40 for a toddlers’ full kit.
https://www.charltonafc.com/news/addicks-reveal-202223-castore-home-kit
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suzisausage said:But people were still willing to pay 550
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Just my own personal perspective on it all.
I saw the price was £55, having thought it was meant to be £50, however was still willing to pay that, and did. Was actually pleasantly surprised when I saw the voucher as was not expecting it, and ended up giving the code to my old man.
Who will probably get a £45 shirt now the bastard.4 -
It could be argued it may have been deliberate to get £55 anyway, just saying this theoretically as ultimately they’re getting the £5 anyway.0
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suzisausage said:But people were still willing to pay 552
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EugenesAxe said:It could be argued it may have been deliberate to get £55 anyway, just saying this theoretically as ultimately they’re getting the £5 anyway.0
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It’s not that difficult to refund the individuals affected.0
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Anyone who has pre ordered , have you received the shirt or been given a date when you may get them by
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SporadicAddick said:Covered End said:Yes, it's called taking the piss.
If they stated a price and charged you that price, but subsequently decided to reduce the price, then a £5 credit is fair enough...
BUT, if they have admitted this was an error, having previously said that it should have been £50, then I agree that it would have been appropriate to give a refund.
From a process point of view, setting up and honouring a load of credits will be much more complex than simply providing a refund.
The actual "loss" to the club of providing a £5 refund would have been, in the scheme of things, small ((200 shirts?? £1,000??). Of course in reality it wouldn't have been a loss as it wasn't income that was anticipated.
So in the round, yes the club should have given a refund. The fact that they have driven a small degree of ill will (again!) simply smacks (I'm afraid) of poor leadership (not a dig at TS, but ultimately the buck stops with him...)0 -
oohaahmortimer said:Anyone who has pre ordered , have you received the shirt or been given a date when you may get them by
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IanJRO said:oohaahmortimer said:Anyone who has pre ordered , have you received the shirt or been given a date when you may get them by5