Tried logging in with Chrome and Safari to buy a ticket with VG multiple times. Both MacBook and iPad. The restricted sale button isn't dark red.
Restarted devices too.
If saying restricted sale it means your account is not season ticket holder or valley gold.
If you have valley gold before 30 April then contact tickets@cafc.co.uk by email asking them to link your valley gold and ticket accounts. Tell them your fan id and valley gold number.
once they have linked the account you should be able to get in
Thanks but it wasn't a problem buying my semi final ticket.
Oh, this is a disaster! I have the tickets in my basket, but can’t check out.
Are you buying more than 4 ? Might have to assign to others ?
2 adults and 1 child. It’s the cancelled tickets blocking me. They are in my history and as I cancelled them I can’t do anything with them. It’s blocking me buying 3 in my basket.
What do you mean by cancelled them?
When you go to your basket there should a little dustbin next to each ticket and that just removes them from your basket.
I completed the purchase and got email. Then I selected cancel. They are now just stuck there and I can’t do anything.
Tried logging in with Chrome and Safari to buy a ticket with VG multiple times. Both MacBook and iPad. The restricted sale button isn't dark red.
Restarted devices too.
If saying restricted sale it means your account is not season ticket holder or valley gold.
If you have valley gold before 30 April then contact tickets@cafc.co.uk by email asking them to link your valley gold and ticket accounts. Tell them your fan id and valley gold number.
once they have linked the account you should be able to get in
Thanks but it wasn't a problem buying my semi final ticket.
If you have logged in with your email address try logging in with your fanid
do you have any concept of how many different CAFC fans might have attended games this season? Obviously you have 8,500ish STHs but then the match by match sales, I guess there are many fans who might have attended only 1 or 2 or handful of matches.
No real reason for the question other than wondering out of interest as a comparison! E.g. if circa 25,000 CAFC fans have watched us at home at some point during this season, Vs whatever the final tally of our Wembley sales is.
Oh, this is a disaster! I have the tickets in my basket, but can’t check out.
Are you buying more than 4 ? Might have to assign to others ?
2 adults and 1 child. It’s the cancelled tickets blocking me. They are in my history and as I cancelled them I can’t do anything with them. It’s blocking me buying 3 in my basket.
What do you mean by cancelled them?
When you go to your basket there should a little dustbin next to each ticket and that just removes them from your basket.
I completed the purchase and got email. Then I selected cancel. They are now just stuck there and I can’t do anything.
Ah, I see. Didn’t realise you had completed the purchase.
Might be a case of someone needing to manually confirm the cancellation as will mean returning your money.
A very simple process. Logged on at 2pm. Was in the queue for about 3 mins. Had a scout round. Nothing in Cats 1-4 apart from singles here and there so bought in Cat 5 in block 552. Went onto seat view. Looks pretty good. Starting to get excited and nervous in equal measures
Perfect view, not sure why anyone would be down on sitting in the top tier*
*obviously I’m not, but anyone else should be fine with it
Apologies if already covered / can’t find in the hundreds of posts - but does anyone know if kids with their own independent CON number qualify for 4x Tickets in their own right?
So 1x Adult and 1 Child, both with their own separate Account numbers, (linked as ‘customers’ in the managing relationships section) would therefore qualify to buy upto 8x Tickets in one transaction?
Apologies if already covered / can’t find in the hundreds of posts - but does anyone know if kids with their own independent CON number qualify for 4x Tickets in their own right?
So 1x Adult and 1 Child, both with their own separate Account numbers, (linked as ‘customers’ in the managing relationships section) would therefore qualify to buy upto 8x Tickets in one transaction?
Apologies if already covered / can’t find in the hundreds of posts - but does anyone know if kids with their own independent CON number qualify for 4x Tickets in their own right?
So 1x Adult and 1 Child, both with their own separate Account numbers, (linked as ‘customers’ in the managing relationships section) would therefore qualify to buy upto 8x Tickets in one transaction?
Apologies if already covered / can’t find in the hundreds of posts - but does anyone know if kids with their own independent CON number qualify for 4x Tickets in their own right?
So 1x Adult and 1 Child, both with their own separate Account numbers, (linked as ‘customers’ in the managing relationships section) would therefore qualify to buy upto 8x Tickets in one transaction?
Anyone had that situation already?
I don’t believe there’s any difference in purchasing power between an adult or child with either season ticket or con number.
Nice and easy . Logged on just before 2 and was in the queue for less than ten minutes. Didnt really want upper tier but that’s all that was available. Four seats in block 530 . Can’t wait
A very simple process. Logged on at 2pm. Was in the queue for about 3 mins. Had a scout round. Nothing in Cats 1-4 apart from singles here and there so bought in Cat 5 in block 552. Went onto seat view. Looks pretty good. Starting to get excited and nervous in equal measures
If I’ve already bought two and then want to buy another two, can I do that when it’s still in my eligibility criteria? I assumed so but keep getting an error on the website. I’m on my phone so can look properly on desktop in a bit.
Thanks to the club considering CharltonTV subscribers somewhat equivalent to season ticket holders, I’ve secured the tickets I needed. Now we get our big day out and three generations of Addicks spanning about 60 years of support can share the Wembley experience. It means a lot.
Big shout out to Clare Rathbone from NAAddicks and Tom Rubashow for helping to make it happen.
Tried logging in with Chrome and Safari to buy a ticket with VG multiple times. Both MacBook and iPad. The restricted sale button isn't dark red.
Restarted devices too.
When I was in the queue yesterday I had logged in with my details. When the queue system ended and it took me to the ticketing system, like you, the restricted sale button would not work. That was because for some reason I had to log on again.
Quick question re tomorrows phase. I have used my season ticket quota up and bought 4 tickets. As I have 480 loyalty points too , do I get a second bite tomorrow in phase 4 ?
"Phase 4 - Monday, May 19th @ 2pm: Supporters with 150 loyalty points can purchase a maximum of four tickets."
Quick question re tomorrows phase. I have used my season ticket quota up and bought 4 tickets. As I have 480 loyalty points too , do I get a second bite tomorrow in phase 4 ?
"Phase 4 - Monday, May 19th @ 2pm: Supporters with 150 loyalty points can purchase a maximum of four tickets."
If I’ve already bought two and then want to buy another two, can I do that when it’s still in my eligibility criteria? I assumed so but keep getting an error on the website. I’m on my phone so can look properly on desktop in a bit.
I just did that for another fan so yes. I had to link them to other ST holders on my account but if you've not used up your 4 ticket allocation you should be fine.
do you have any concept of how many different CAFC fans might have attended games this season? Obviously you have 8,500ish STHs but then the match by match sales, I guess there are many fans who might have attended only 1 or 2 or handful of matches.
No real reason for the question other than wondering out of interest as a comparison! E.g. if circa 25,000 CAFC fans have watched us at home at some point during this season, Vs whatever the final tally of our Wembley sales is.
I've not been to a game for five years, I'll be at Wembley if there are tickets going on Tuesday. When I was 16-22 I would have hated myself as a fan who never shows up, and thought I had no right to roll up for a Wembley final, but I guess your perspective changes over time. Charlton will always be in my heart. I was there in 1998 and 2019. Can't wait for Sunday.
do you have any concept of how many different CAFC fans might have attended games this season? Obviously you have 8,500ish STHs but then the match by match sales, I guess there are many fans who might have attended only 1 or 2 or handful of matches.
No real reason for the question other than wondering out of interest as a comparison! E.g. if circa 25,000 CAFC fans have watched us at home at some point during this season, Vs whatever the final tally of our Wembley sales is.
I've not been to a game for five years, I'll be at Wembley if there are tickets going on Tuesday. When I was 16-22 I would have hated myself as a fan who never shows up, and thought I had no right to roll up for a Wembley final, but I guess your perspective changes over time. Charlton will always be in my heart. I was there in 1998 and 2019. Can't wait for Sunday.
Absolutely. I’m not criticising any non attenders ! Just out of interest, and also I guess as a bit of a gauge of how many “hangers on” might be in the crowd Vs actual Charlton fans (whether they are regular attenders or not - Charlton fan is a Charlton fan)
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do you have any concept of how many different CAFC fans might have attended games this season? Obviously you have 8,500ish STHs but then the match by match sales, I guess there are many fans who might have attended only 1 or 2 or handful of matches.
No real reason for the question other than wondering out of interest as a comparison! E.g. if circa 25,000 CAFC fans have watched us at home at some point during this season, Vs whatever the final tally of our Wembley sales is.
Might be a case of someone needing to manually confirm the cancellation as will mean returning your money.
Anyone had that situation already?
"Phase 4 - Monday, May 19th @ 2pm: Supporters with 150 loyalty points can purchase a maximum of four tickets."
Hoping for 3 seats next to each and don't mind where we sit as long as we get in.
Reckon I've got a good chance? I'm starting to worry with how fast tickets are selling