Crossbars Today - what a shambles

Sillybilly said:

First visit of the season today to Crossbars/Fans Bar or whatever it is called now. Was a last minute thing due to our parking location. What an utter shambles. Took about 15 minutes to be served by some very young, well meaning and well mannered but thoroughly ill-trained staff. Short measures, no clue on drinks, inability to use payment machines, a supervisor who was as much use as a chocolate fireplace etc. And all for £5.10 a pint.  We won’t be doing that again. Back to the Buglehorn for us. Quite dreadful. Far worse than when we visited last year.  Is it this bad all the time?  Sort it out Mr Keoghan. Oh wait.......

If you lay down with dogs, don't be surprised to get fleas.
Lingering in a piggery and being surprised it smells of excrement.

Not a penny more!

Going back a bit now, but at the Doncaster semi my boy got to Crossbars before me and quite sensibly ordered four pints to save queing up again.

Was charged £47!!

While all around collapsed in laughter the obviously ill-trained lad behind the bar hadn't a clue about how to rectify the situation, which of course led to delay in serving other people.

It really is a shambles, every home game but it will not change so pointless complaining.

If only there were more DECENT pubs in the locality.

people don't tend to moan if we win either. 

Headbars. It could work... 

palarsehater said:

no lager on draft in west upper
also they run out of pies 

however the sausage rolls are unreal!.

Ran out of draft in the NU too before the game had even started.

Surely serving bottled booze would help solve a problem.

They take the order on a sort of I pad. 
If you want to know the price, just ask them to show you.

Some "older" chap didn't and asked for a receipt. 
The young girl behind the bar said do you want it by e mail or text ?
Said bloke nearly had a heart attack.

One member of the bar staff was opening a bottle of lime, which for some reason himself and the other "bar staff/young adults", found absolutely hilarious.

I think very few of the bar staff have ever been into a bar in their lives, let alone worked behind one.
They literally struggle to know what a pint glass is, have the first idea about most drinks, don't know lime cordial, serve pints of orange cordial, serve pints about 1 cm not full to the top, charge £50 for a couple of drinks and don't realise.

Basically, many appear to have the IQ of a buffalo.

All things considered I can't believe how patient and courteous the Charlton fans are.
The service level is usually about 2/10 and is now 1/10.

PS I'm not complaining, because it is my choice to go in there some games, because it makes life easier, when you're meeting up with about 10 others, with kids etc etc.

I still prefer this option to getting on a train/bus from Greenwich, Woolwich, Plumstead, having to leave said pub half an hour earlier and be bursting for a P&%$ and then having to get back there to collect the car afterwards.

We've still got 5 pub options in Charlton.

At the end of the day they are not bothered.
They know most weeks they will be nearly packed out.
Nearly every time i went in there last season i was either telling them to pour me a different pint or shouting at them to turn the telly up.

charltonbob said:

We hear the same every game, can't see why people still go in there & if you can't go 15 mins at halftime without a drink then you have a problem. Not a penny more !

I don't think it's open at half time?  Only before and after the game.

Brendan_O_Connell said:

charltonbob said:

We hear the same every game, can't see why people still go in there & if you can't go 15 mins at halftime without a drink then you have a problem. Not a penny more !

I don't think it's open at half time?  Only before and after the game.

yeah its open at half time, they just cant serve until the whistle blows.

shine166 said:

Brendan_O_Connell said:

charltonbob said:

We hear the same every game, can't see why people still go in there & if you can't go 15 mins at halftime without a drink then you have a problem. Not a penny more !

I don't think it's open at half time?  Only before and after the game.

yeah its open at half time, they just cant serve until the whistle blows.

As long as the blinds are closed, 15 minutes prior to kick off, ie you can’t see the pitch, they can serve until the KO, the same rule applies at HT.

Brendan_O_Connell said:

charltonbob said:

We hear the same every game, can't see why people still go in there & if you can't go 15 mins at halftime without a drink then you have a problem. Not a penny more !

I don't think it's open at half time?  Only before and after the game.

Yes, it's open at HT. 
Unbelievable seeing a 100 long queue at the North Upper bar, when you can stroll down the stairs and get served asap.

The match day catering is it's so bad I never really pick up anything unless I'm desperate. I go out of my way to bring snacks for my boy so I don't have to buy him some crap wrapped in foil at half time. Providing decent food isn't all that hard ffs. 

With me, before my hip replacement it was a case of it is so near and easier to the ground with the aid of a lift. On previous home game it was a case of being easier for the Swan to get a bus to Welling to go to a BBQ. Last home game previous we were 50/50 and ended up in the Swan due to cheaper and one of us lives in Bexleyheath and myself I can jump a 53 to Greenwich. After last weeks game it was a case of "Yes definitely the Swan". Much better beer selection, cheaper, better service and good exercise for me going up that steep hill.