SKY Sports.

southamptonaddick said:

When I rang two days ago I was told I had to cancel sport and then when I was ready, as in live sport returned, I would have to re-subscribe to the sports channels and get the best deal available at that time. 
Have just phoned and they have re-instated my sports and immediately paused it and knocked another £2 of the bill. 
Thanks Charltonlife.
Happy days. 

I was told you could continue with the deal you had.

In any event I don't see sport resuming any time soon. You'll be able to get the best deal possible when Black Friday comes round.

Don't know if you lose (as in they are deleted), but you definitely wouldn't be able to continue watching unless you resubscribed

dwb said:

Can you do the same on Virgin Media?

No, not at this stage. 

I have the whole kit and caboodle with Sky - sports, movies, Sky q with ultra HD as well as broadband and phone. Discovered new customers get it for a little over half of what I’m paying - albeit with some promo prices. One phone call cut the cost by a little over a third - fairly near the prices after promos ended. 👍

I gave my 1 months notice to Virgin to cancel my Sky & BT Sports.
It can be reinstated within 3 hours.

Chris_from_Sidcup said:

Given that there is practically no live sport, surely all customers will want to pause their sky sports subscription?

To avoid everyone spending hours on the phone or getting frustrated at the website not working why don't they just suspend sky sports payments for everyone until sports resume?

Quite. Just want that extra bit of cash from those unaware of it. 

Called the 0800 number and paused, really good service (compared to BA who are being an absolute nightmare...).

The automated message said all 11 channels & my recordings would remain “available”. Does that mean I can watch them even though I’m not paying?

Fortune 82nd Minute said:

Cafc43v3r said:

blackpool72 said:

dwb said:

Can you do the same on Virgin Media?

This is what I want to know. 
Anyone?

I have tweeted them asking, no answer yet. 

I don't want to cancel it because I will loose my recordings such as the play offs and cricket World Cup final. 

Don't understand why you think you will lose your recordings on your Skybox if you cancel Sky Sports. Surely you just lose access to the Sky Sports Channels, not recordings you have on your box?

I believe you do keep your recording.

I paused my subscription and now don't have access to the channels or recordings although recordings stay in your planner you just can't watch them.

Fortune 82nd Minute said:

Cafc43v3r said:

blackpool72 said:

dwb said:

Can you do the same on Virgin Media?

This is what I want to know. 
Anyone?

I have tweeted them asking, no answer yet. 

I don't want to cancel it because I will loose my recordings such as the play offs and cricket World Cup final. 

Don't understand why you think you will lose your recordings on your Skybox if you cancel Sky Sports. Surely you just lose access to the Sky Sports Channels, not recordings you have on your box?

Mine is virgin media, the recordings are encrypted and you can't view them with out the relevant subscription.  I assume the idea is you don't get movies, for example, for one month, record everything, then cancel it? 

charltonkeston said:

Did mine this morning, logged in a pressed the pause button. All done.
But with so little content why doesn’t Sky just scrub the payment to their sports channel? We’ve already paid for the archive stuff they have been showing for the past couple of weeks.
 I do know the reason, they’re business to make money not look after the finances of their customers.

To be fair I think it’s pretty good of them to do this (and to make it so easy). As I said above it’s a complete contrast to the way BA are behaving.

Credit where it’s due. 

Anyone know if this is possible if you have a NOW TV sky sports annual season ticket?

se9addick said:

charltonkeston said:

Did mine this morning, logged in a pressed the pause button. All done.
But with so little content why doesn’t Sky just scrub the payment to their sports channel? We’ve already paid for the archive stuff they have been showing for the past couple of weeks.
 I do know the reason, they’re business to make money not look after the finances of their customers.

To be fair I think it’s pretty good of them to do this (and to make it so easy). As I said above it’s a complete contrast to the way BA are behaving.

Credit where it’s due. 

Yes they are better than a lot but they have been pressured into this. Only a few days ago they were not willing to take this path. I don’t think it’s good of them , it’s the right thing to do. They are willing to take your money but not provide the goods paid for, (which is obviously not their doing). Sky is not cheap and their sports channels are rapidly becoming a sports version of UK Gold. If people were forced to cancel their contracts, Sky knows the churn rate would be a lot higher than it is on a normal day. 

letthegoodtimesroll said:

SuedeAdidas said:

I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 

I did that about an hour ago...still going round and round

Overload probably same as before. Close the page and try again later. You will get a confirmation response almost immediately when the site is responding.

Harry Gregory said:

letthegoodtimesroll said:

SuedeAdidas said:

I’ve hit the pause button. No idea if it’s done anything though. Just whirring away. 

I did that about an hour ago...still going round and round

I have tried three times over the last two days, mine is still going around after two hours this morning, they are a shameful company, I might just cancel

Don't give up Harry it's pot luck or timing it seems, keep trying I got through at 8 o'clock Thursday evening.