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Ticket office

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Comments

  • Big tick from me. It's only taken seven years to put this right...
  • Common sense approach. Congratulations to the fans forum reps. for raising this and for the club for listening and making a sensible decision.
  • Christmas & New Year opening hours

    Full Ticket Office opening hours can be found below:

    Friday, December 24th – Closed.

    Saturday, December 25th – Closed Bank Holiday

    Sunday, December 26th – Closed Bank Holiday Away Game-AFC Wimbledon

    Monday, December 27th – Closed Bank Holiday

    Tuesday, December 28th – Open 11am-5pm

    Wednesday, December 29th – Open 11am-5pm – HOME GAME- Gillingham

    Thursday, December 30th – Open 11am-5pm

    Friday, December 31st – 11am-1pm (Half day)

    Saturday, January 1st - Bank Holiday 10:30am-1pm - HOME GAME –Wycombe Wanderers

    Monday, January 3rd – Open 11am-5pm

    https://www.cafc.co.uk/news/view/61c4666099ffc/ticket-office-opening-hours-for-festive-period

  • Monday January 3rd is a Bank Holiday. Presumably the club isn’t aware, because there is no way they are opening.
  • Did anyone ever get to the bottom of why they still charge extra to print tickets at home, which costs the club absolutely nothing compared to if you buy one at the ticket office in person?
  • edited December 2021
    Off_it said:
    Did anyone ever get to the bottom of why they still charge extra to print tickets at home, which costs the club absolutely nothing compared to if you buy one at the ticket office in person?
    I think it’s because we are paying for the ticketing system, the original RD/KM upgrade having failed to meet the club’s needs, as predicted at the time. They had to do it again, he wouldn’t pay for it, so they struck a deal under which fans pay a levy on each transaction.
  • Off_it said:
    Did anyone ever get to the bottom of why they still charge extra to print tickets at home, which costs the club absolutely nothing compared to if you buy one at the ticket office in person?
    I think it’s because we are paying for the ticketing system, the original RD/KM upgrade having failed to meet the club’s needs, as predicted at the time. They had to do it again, he wouldn’t pay for it, so they struck a deal under which fans pay a levy on each transaction.
    Bonza!

    Thanks. 

    Reminds me of when my previous firm introduced a 2.5% "Admin fee" to be added to all Bill's. Introduced on the basis that people wouldnt question it and it was free money.

    Fucking disgusting.
  • Not having read the article at the top of the page, I was surprised to find the ticket office closed after the game today.

    Surely the post match period (say up to 5:30pm on Saturdays) is the perfect time to sell tickets in person, while people are actually at the stadium and enthused(ish)?
  • JohnnyH2 said:
    Not having read the article at the top of the page, I was surprised to find the ticket office closed after the game today.

    Surely the post match period (say up to 5:30pm on Saturdays) is the perfect time to sell tickets in person, while people are actually at the stadium and enthused(ish)?
    No need for the ticket office with so many newsagents/convenience shops in Plumstead/Woolwich open 7 days a week till late to hand out the tickets
    Sadly the "Fag and Mags" newsagent wasn't giving away Accrington tickets, so I had to go online today instead!
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  • JohnnyH2 said:
    Not having read the article at the top of the page, I was surprised to find the ticket office closed after the game today.

    Surely the post match period (say up to 5:30pm on Saturdays) is the perfect time to sell tickets in person, while people are actually at the stadium and enthused(ish)?
    No need for the ticket office with so many newsagents/convenience shops in Plumstead/Woolwich open 7 days a week till late to hand out the tickets
    Sadly the "Fag and Mags" newsagent wasn't giving away Accrington tickets, so I had to go online today instead!
    Did you try JustEat................. A large Donor with salad and a ticket in The Covered End please. ;)
  • The club's Ticket Office will be closed both in-person and online on Tuesday, March 14th due to maintenance work.

    The Ticket Office will return to normal operation from Wednesday, March 15th (11am-5pm).

    https://www.charltonafc.com/news/ticket-office-closed-maintenance-march-15th

  • clive said:

    The club's Ticket Office will be closed both in-person and online on Tuesday, March 14th due to maintenance work.

    The Ticket Office will return to normal operation from Wednesday, March 15th (11am-5pm).

    https://www.charltonafc.com/news/ticket-office-closed-maintenance-march-15th

    Yet the headline says closed on 15th, run by idiots.
  • Due to planned network upgrades, the Ticket Office and club shop at The Valley will be closed on Wednesday, July 16th.

    Supporters can still purchase tickets via the club’s ticketing website and at the pop-up shop in Bluewater. Merchandise will also be available online and at the Bluewater site.

    Normal opening hours will resume on Thursday, July 17th.

    https://www.charltonafc.com/news/ticket-office-and-shop-close-one-day

  • Due to planned network upgrades, the Ticket Office and club shop at The Valley will be closed on Monday, July 21st.

    Supporters can still purchase tickets via the club’s ticketing website and at the pop-up store in Bluewater. Merchandise will also be available online and at the Bluewater site.

    https://www.charltonafc.com/news/ticket-office-and-shop-closed-monday

  • Supporters are advised that the Ticket Office will be closed for the remainder of today (Friday, September 19th) due to a localised network outage.

    This means fans won't be able to make in-person purchases or purchase via the telephone. Supporters wishing to purchase tickets can still do so online and collections remain available from reception at The Valley during this time. Click here to visit the online ticketing site now.

    Tickets for Saturday's trip to Sheffield United go off sale at 1pm on Friday.

    https://www.charltonafc.com/news/ticket-office-temporarily-closed
  • edited September 19
    Oh no, looks like my ticket is stuck in some kind of limbo as they have not confirmed that it is being taken to Bramall Lane. Even reception are not answering.
    I guess I will have to chance it.
  • Oh no, looks like my ticket is stuck in some kind of limbo as they have not confirmed that it is being taken to Bramall Lane. Even reception are not answering.
    I guess I will have to chance it.

    Go on the matchday thread.
    Somebody else has had the very same problem.  Go to the ticket office and they'll sort you another ticket, take some proof of payment.
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