When will they decide whether to open those closed blocks? (A and B in the East Stand etc.)
Hopefully CAFC sell the tickets so we don’t have to pay an extra £2.50 a pop. They have plenty of time to sell them.
They should have kept some these tickets to sell at the ground from today. No chance of selling someone’s seat and offered a service to those who like to go to the ground a buy an actual ticket.
Will be Ticketmaster and would have been in 2010. The management of the Wembley sale in 1998 was a complete shambles in terms of control and accounting.
Particularly when Chris Parkes decides to sell the 365 tickets reserved for one of the Supporters Club branches to people at the box office.
“About 20 or so in the queue mostly renewing season tickets but quite a few who don't have an email address so can't buy a ticket for Thursday until Thursday.”
Report from The Valley. Are these people at fault too, Covered End. What punishment do you recommend? The club is also telling them tickets may be sold out by then.
Leave off, of course they are not at fault. They will pay on the day like we used to. They should understand we won't sell out, as no one on here thinks we will.
But the Club do, isn’t that more relevant?
I know some of you may find it odd but not everyone has an email address. Why should people be penalised for that? Anyway, if they are eligible to get a ticket from 9am tomorrow just sell them a ticket today.
If you read the procedure you will understand that they can't sell them one today, as TM are "in charge" of the data base, until 2pm tomorrow, when it will be transferred back to Charlton.
If by some means they had managed to sell some tickets today at the ticket office, by Charlton staff using the TM system. You would then potentially have a maximum of ten thousand rightly complaining that these people had been given priority.
Do you think so?
People complaining that other people are being given priority?
Isn't the answer to that to not sell already allocated season ticket seats so as people can get their own seats, even add two or three either side of season ticket seats (if free) for ST holders who may want to bring people?
What would the maximum of ten thousand rightly complain about then?
Is it not beneficial to everybody to get as many people in to the Valley as possible?
If Charlton staff at the Valley sold to personal callers using the ticketmaster system then presumably the computer would simply come up as those ST tickets not available.
Charlton as a club could register with TM as a 'special customer' with unlimited buying privileges, (after all there must be some kind of special or formal relationship established between club and ticketmaster that can be utilised) then people turn up in person at the Valley, pay straight cash for the ticket, the staff there use their 'club as customer' account to get the ticket and print it off for the fan turning up.
Does that not sound like a perfectly reasonable thing for the club to do?
If you start making up new rules as you go along/ticket staff attempting to do whatever they choose, contrary to the set guidelines, then you are undoubtedly setting yourself up for complaints, by fans who were sticking to the set procedure.
I'll agree to disagree.
Like announcing a season ticket deadline and then extending it, you mean?
No, not like that. They have rightly or wrong extended the deadline.
On the basis that many on here alone said they had been on the phone for some considerable time, it could well be the case that fans leaving a S/T purchase until the last day, couldn't get through, so deserve to be given a little more time.
Did you and your family renew yours ok ?
That’s no excuse, is it? They could and should have renewed online. The instructions are perfectly clear, it’s people’s own fault if they can’t follow them and nobody needs to renew on deadline day...
None of my family - father, brother, daughter, partner, niece, me - have season tickets or would under Duchatelet - but the point is statements by the club about what can or will be done are and always have been flexible, not fixed as you suggest.
So you all pay on the day and give RD even more money ?
Managed to buy 3 without any problem. Email came through with tickets attached. Very simple process. My problem was printing the bloody things. If I'd read the email straight away instead an hour later I would have known that I needed Adobe installed on my laptop to make it all happen rather than rely on Edge as my default pdf reader #Frustrating
Received no email and not sure if I remember my CON number.
Couldn't log in to the site, as it said that my password was incorrect.
Clicked to receive a link to reset password over ten minutes ago and haven't received anything.
don't log-in. think you have to click 'activate account' then enter your CON number and surname and log-in. then update your details inc new password. then log out. log back in again and all should be well. worked for me anyway.
Lot of moaning but this is the play offs, the club has a few days to sell potentially 20,000 plus tickets and aren’t going to get it absolutely spot on.
I got annoyed briefly as my normal ticket log on wasn’t recognised so had to create a new one but got my normal seat in the end and everyone who wants a ticket will get one.
I can still remember the complete ballsup for Swindon away when loyal away fans got shafted. The exact day I cancelled my VG subscription.
I think the chap in charge of the ticket office then posts on here
Received no email and not sure if I remember my CON number.
Couldn't log in to the site, as it said that my password was incorrect.
Clicked to receive a link to reset password over ten minutes ago and haven't received anything.
If you're buying HOME tickets, you no longer need a CON/CRN number as they are on General Sale to anyone via Ticketmaster by phone or online, until 2pm tomorrow/Wednesday.
They will then be taken off sale for the remainder of the day, in order that the sold ticket information can be transferred back to Charlton.
Charlton will then print off the remaining unsold tickets and will sell them on the day of the game.
Have these been released on gen sale? My season ticket seats are not available.
Yes.
Not the end of the world, still managed to get the seat the other side of my dad. Can just ask to swap on the day. Should have got it yesterday but was messing about with season tickets.
Received no email and not sure if I remember my CON number.
Couldn't log in to the site, as it said that my password was incorrect.
Clicked to receive a link to reset password over ten minutes ago and haven't received anything.
don't log-in. think you have to click 'activate account' then enter your CON number and surname and log-in. then update your details inc new password. then log out. log back in again and all should be well. worked for me anyway.
“About 20 or so in the queue mostly renewing season tickets but quite a few who don't have an email address so can't buy a ticket for Thursday until Thursday.”
Report from The Valley. Are these people at fault too, Covered End. What punishment do you recommend? The club is also telling them tickets may be sold out by then.
Leave off, of course they are not at fault. They will pay on the day like we used to. They should understand we won't sell out, as no one on here thinks we will.
But the Club do, isn’t that more relevant?
I know some of you may find it odd but not everyone has an email address. Why should people be penalised for that? Anyway, if they are eligible to get a ticket from 9am tomorrow just sell them a ticket today.
If you read the procedure you will understand that they can't sell them one today, as TM are "in charge" of the data base, until 2pm tomorrow, when it will be transferred back to Charlton.
If by some means they had managed to sell some tickets today at the ticket office, by Charlton staff using the TM system. You would then potentially have a maximum of ten thousand rightly complaining that these people had been given priority.
Do you think so?
People complaining that other people are being given priority?
Isn't the answer to that to not sell already allocated season ticket seats so as people can get their own seats, even add two or three either side of season ticket seats (if free) for ST holders who may want to bring people?
What would the maximum of ten thousand rightly complain about then?
Is it not beneficial to everybody to get as many people in to the Valley as possible?
If Charlton staff at the Valley sold to personal callers using the ticketmaster system then presumably the computer would simply come up as those ST tickets not available.
Charlton as a club could register with TM as a 'special customer' with unlimited buying privileges, (after all there must be some kind of special or formal relationship established between club and ticketmaster that can be utilised) then people turn up in person at the Valley, pay straight cash for the ticket, the staff there use their 'club as customer' account to get the ticket and print it off for the fan turning up.
Does that not sound like a perfectly reasonable thing for the club to do?
If you start making up new rules as you go along/ticket staff attempting to do whatever they choose, contrary to the set guidelines, then you are undoubtedly setting yourself up for complaints, by fans who were sticking to the set procedure.
I'll agree to disagree.
Like announcing a season ticket deadline and then extending it, you mean?
No, not like that. They have rightly or wrong extended the deadline.
On the basis that many on here alone said they had been on the phone for some considerable time, it could well be the case that fans leaving a S/T purchase until the last day, couldn't get through, so deserve to be given a little more time.
Did you and your family renew yours ok ?
That’s no excuse, is it? They could and should have renewed online. The instructions are perfectly clear, it’s people’s own fault if they can’t follow them and nobody needs to renew on deadline day...
None of my family - father, brother, daughter, partner, niece, me - have season tickets or would under Duchatelet - but the point is statements by the club about what can or will be done are and always have been flexible, not fixed as you suggest.
So you all pay on the day and give RD even more money ?
Lot of moaning but this is the play offs, the club has a few days to sell potentially 20,000 plus tickets and aren’t going to get it absolutely spot on.
I got annoyed briefly as my normal ticket log on wasn’t recognised so had to create a new one but got my normal seat in the end and everyone who wants a ticket will get one.
I can still remember the complete ballsup for Swindon away when loyal away fans got shafted. The exact day I cancelled my VG subscription.
I think the chap in charge of the ticket office then posts on here
Not to my knowledge, and it’s unlikely because he’s a Palace fan. I took over responsibility for the ticket office that summer because Dave Archer was seriously ill.
The club’s initial plan was to put Swindon away on general sale because of the timescale. Over the weekend after the Oldham game I persuaded them to impose some restrictions, but not enough. But I could only give my opinion at that point.
I've been to The Valley this to morning to buy tickets for the away leg,about 20 people in the queue.Took a long while getting served, a lot of confused & angry people there,2 windows open,be warned it will chaos on Thursday.
All unsold tickets will then be printed at The Valley and any remaining tickets will go back on sale at 9am on Thursday, May 10th. It is anticipated that all tickets could have sold out by this time but any remaining tickets will be available to purchase in person from The Valley or through The Valley’s phone lines.
“Anticipated” by whom? Does the club understand nothing about its own supporters or basic statistics?
I am struggling to think of any circumstances in which the club has sold 24,000 home match tickets to its own supporters at full price in advance. In fact I’m not sure it has ever happened in Charlton’s entire history.
There were 14,000 home fans, officially, for Blackburn, including comps - there would need to another 10,000 sold to sell out, which is more than at any game in the last six years including football for a fiver, for a televised Thursday night first leg match against Shrewsbury Town, with comps restricted by the rules and all ST holders paying. That is complete fantasy.
What should they say then bud, 'don't worry, turn up on the day there will be loads of tickets left' and end up with 5000 queing up at 7.30 and kick off delayed?
Set up account using an old season ticket Con / CRN number with current Charlton online account email. (Charlton didn't send me any reference number). I got in straight away this morning with a small online queue. Purchased tickets no problem. The Ticket Master site is similar but if anything it is less clunky, less pffaf and easier than the club ticketing site.
Tickets delivered to email for printing as per usual. It is demanding Adobe 4.0 minimum to download the tickets. That's not on my work laptop (& work restriction only they update) so hopefully can download and print on home laptop. Other than that process was smooth.
You call that smooth!!! Sounds like a nightmare to me.
I was going to break my boycott for this, alas I have a rehearsal with my band that they can't reschedule. The dicks. So I'll be pretending to be looking at my metronome app on my phone.
I was going to break my boycott for this, alas I have a rehearsal with my band that they can't reschedule. The dicks. So I'll be pretending to be looking at my metronome app on my phone.
Comments
Couldn't log in to the site, as it said that my password was incorrect.
Clicked to receive a link to reset password over ten minutes ago and haven't received anything.
Thankfully Reg and MESH sorted us out.
I got annoyed briefly as my normal ticket log on wasn’t recognised so had to create a new one but got my normal seat in the end and everyone who wants a ticket will get one.
I can still remember the complete ballsup for Swindon away when loyal away fans got shafted. The exact day I cancelled my VG subscription.
I think the chap in charge of the ticket office then posts on here
They will then be taken off sale for the remainder of the day, in order that the sold ticket information can be transferred back to Charlton.
Charlton will then print off the remaining unsold tickets and will sell them on the day of the game.
The club’s initial plan was to put Swindon away on general sale because of the timescale. Over the weekend after the Oldham game I persuaded them to impose some restrictions, but not enough. But I could only give my opinion at that point.
Sounds like a nightmare to me.
i mean fuck off just sell me tickets
edit: done a transaction of 5 all good
but can't assign on the 2nd transaction