Currently got Bt Broadband paying £46.64 a month, looked on Moneysupermarket and Virgin Media do a M350 fibre and broadband for £37 a month, for 12 months, with download speeds of 362mb.
Just wondered if any lifers were with Virgin Media, and whether it was any good, I’ve been bottling this one for ages, do they need to dig up your driveway to get it to work, forgive my ignorance!
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Forever cutting out even though having a cable is supposed to stop that sort of thing.
Very poor customer service when you ring up, pathetic rebate scheme.
The M350 is critical to my home use and running my photography business, so much so I wouldn't move anywhere without it if I could help it.
Worth every penny over BT or Sky Fibre Max, although it means we pay a slightly higher premium to have Sky Q in our home.
Same applies to all providers though, switch the free wifi router to modem only and invest in a proper mesh network like Linksys Velop and you'll have few problems. If its a critical connection, use ethernet.
Be prepared for a shock if you're switching your TV from sky over to them.
But I'm used to it now so it doesn't really bother me.
The only time it's been out for any length of time was when a car crashed into one of the cable cabinets on the street and they fixed that in a couple of days.
Their customer service seems to be based in India, which can make for some communication issues, but they get things sorted in the end.
No problems with Virgin Media but on the very rare occasions I have had to contact the call centre it’s been pretty awful - along with pretty well every other call centre I have ever used!
My footballing / cricket / music / gig & beer 🍺 best mate also has the 350 too and has never had any problems and swears by Virgin - As a fellow Addick he has the impeccable judgment, sophistication and discerning taste we all share, so he can’t be wrong!
1) The vast majority of the Virgin network is HFC (Hybrid Fibre Coaxial) not pure Fibre to the Home.
2) Biggest difference is on pure FTTH you can get much higher upload speeds etc.
3) Other key point on HFC compared to FTTH or even the BT VDSL (copper) service is that the available spectrum is shared.
That means if you have a lot of Virgin customers in your area you may get lower speeds at peak times.
4) The biggest factor in broadband speeds is your in home set up. Invest in good kit and do some research on how to best set up your in home network and you’ll get a better service.
At my last job one woman had her router under the fucking stairs and then complained she couldn’t get a WiFi signal in her upstairs bedroom!
I think off the top of my head my telephone line rental with BT is £18.99 a month, which I won’t need to pay with Virgin as the phone line is ‘free’
If I’m cancelling Bt Broadband ( I think I have to do it myself, unlike when you change gas / electric company where they automatically do it, and also my BT phone line)
can I just buy BT sport from BT (which I currently get from them) and watch via Sky Q and will Bt try to charge me through the nose for it, as I haven’t got their Broadband and phone line any more.
Really don’t want to change from Sky Q, as it works really well.
It works ok I've certainly never really had any tech issues. It's just a bit clunky.
Easiest way is to run an extension from your phone socket to where you want the router to be placed.
You don't need a pro installer to do that, you just need to run and secure it against the skirting board or whatever.
Alternatively, you can set up a powerline network (using the existing electrical cables) pretty easily from where your current router is placed.
However, that may not always work - it depends how your electrical cables have been distributed around the house.
The other option is to set up a WiFi extension network from where your current router is located but if it's in a bad place to begin with then that's not a great starting point.