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Hermes - worst company ever?

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Comments

  • Hal1x
    Hal1x Posts: 4,265
    They get my Vote!
  • Fumbluff
    Fumbluff Posts: 10,125
    MrWalker said:
    johnny73 said:
    Still waiting on a package ordered a month ago. Floor length curtains I could only get online. Will probably have to cancel but will give them until the new year.
    Surely all curtains are floor length?
    Be awkward if your beef ones were….
  • RC_CAFC
    RC_CAFC Posts: 1,754
    If they’ve been delivering Charlton owners recently, then yes without doubt.
  • Hal1x
    Hal1x Posts: 4,265
    Talal said:
    Have to say that, as yet, we have been lucky with Hermes/Evri. Not had a package go missing and we currently have a very friendly smiley delivery man that knocks and waits rather than just chucking it at the door and leaving in plain sight.
    I'm sure our time will come. 
    This. Probably depends to a large extent on your delivery driver. Like you, our Hermes/Evri delivery lady is great -  even gave her a £10 Christmas box! But if she ever leaves then I suspect I will be moaning like everyone else!
    Shouldnt be the case, they should have a basic quality of care and service standards
  • SoundAsa£
    SoundAsa£ Posts: 22,475
    You cannot speak to anyone personally…..absolutely scandalous customer service.
    Can’t believe what they get away with……possibly the very worst courier company on the planet!
  • clive
    clive Posts: 19,446

    Evri will merge with DHL's UK parcel delivery business to create a combined courier firm handling more than a billion parcels and a billion letters a year.

    DHL focuses on faster, secure higher-value deliveries of items such as computers or phones, whereas Evri handles much larger volumes of lower-value goods such as clothing.

    Evri's deliveries are handled by self-employed couriers using their own vehicles, while DHL's parcels are delivered by a combination of couriers and the company's own fleet of vehicles.

    The companies hope that combining the two operations will offer "greater choice" and "cost-competitive solutions" in the UK.

    https://www.bbc.co.uk/news/articles/cwywd2wzxp2o

  • Fumbluff
    Fumbluff Posts: 10,125
    I wonder if they’ll use the same postcode system that everybody else used now?
  • Leroy Ambrose
    Leroy Ambrose Posts: 14,435
    edited May 14
    clive said:

    Evri will merge with DHL's UK parcel delivery business to create a combined courier firm handling more than a billion parcels and a billion letters a year.

    DHL focuses on their responsibilities as a delivery service, whereas Evri focuses on being c***s.

    Evri's deliveries are handled by self-employed couriers using their own vehicles, while DHL's parcels are delivered by a combination of couriers and the company's own fleet of vehicles.

    The companies hope that combining the two operations will offer "greater choice" and "cost-competitive solutions" in the UK.

    https://www.bbc.co.uk/news/articles/cwywd2wzxp2o

    FTFY
  • IdleHans
    IdleHans Posts: 10,961
    Fumbluff said:
    I wonder if they’ll use the same postcode system that everybody else used now?
    What.Three.Words.

    My address is Where's.My.Parcel
  • Hal1x
    Hal1x Posts: 4,265
    edited May 17
    IdleHans said:
    Fumbluff said:
    I wonder if they’ll use the same postcode system that everybody else used now?
    What.Three.Words.

    My address is Where's.My.Parcel
    then mine must be Chuck.Over.Fence