Still waiting on a package ordered a month ago. Floor length curtains I could only get online. Will probably have to cancel but will give them until the new year.
Have to say that, as yet, we have been lucky with Hermes/Evri. Not had a package go missing and we currently have a very friendly smiley delivery man that knocks and waits rather than just chucking it at the door and leaving in plain sight. I'm sure our time will come.
This. Probably depends to a large extent on your delivery driver. Like you, our Hermes/Evri delivery lady is great - even gave her a £10 Christmas box! But if she ever leaves then I suspect I will be moaning like everyone else!
Shouldnt be the case, they should have a basic quality of care and service standards
You cannot speak to anyone personally…..absolutely scandalous customer service. Can’t believe what they get away with……possibly the very worst courier company on the planet!
Evri will merge with DHL's UK parcel delivery business to create a combined courier firm handling more than a billion parcels and a billion letters a year.
DHL focuses on faster, secure higher-value deliveries of items such as computers or phones, whereas Evri handles much larger volumes of lower-value goods such as clothing.
Evri's deliveries are handled by self-employed couriers using their own vehicles, while DHL's parcels are delivered by a combination of couriers and the company's own fleet of vehicles.
The companies hope that combining the two operations will offer "greater choice" and "cost-competitive solutions" in the UK.
Evri will merge with DHL's UK parcel delivery business to create a combined courier firm handling more than a billion parcels and a billion letters a year.
DHL focuses on their responsibilities as a delivery service, whereas Evri focuses on being c***s.
Evri's deliveries are handled by self-employed couriers using their own vehicles, while DHL's parcels are delivered by a combination of couriers and the company's own fleet of vehicles.
The companies hope that combining the two operations will offer "greater choice" and "cost-competitive solutions" in the UK.
Comments
Can’t believe what they get away with……possibly the very worst courier company on the planet!
Evri will merge with DHL's UK parcel delivery business to create a combined courier firm handling more than a billion parcels and a billion letters a year.
DHL focuses on faster, secure higher-value deliveries of items such as computers or phones, whereas Evri handles much larger volumes of lower-value goods such as clothing.
Evri's deliveries are handled by self-employed couriers using their own vehicles, while DHL's parcels are delivered by a combination of couriers and the company's own fleet of vehicles.
The companies hope that combining the two operations will offer "greater choice" and "cost-competitive solutions" in the UK.
https://www.bbc.co.uk/news/articles/cwywd2wzxp2o
My address is Where's.My.Parcel