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Keep getting signed out

135

Comments

  • aliwibble
    aliwibble Posts: 26,273
    aliwibble said:
    OK, to everybody "me too"ing, can you say whether you're using
    • desktop site or mobile site
    • charltonlife.vanillacommunity.com or forum.charltonlife.com
    • safari, chrome, firefox, edge, opera or some other browser
    • Mac, Android or Windows
    so we can see if we can narrow down what those of you having issues have in common. Personally, I'm fine on desktop/charltonlife.vanillacommunity.com/firefox/windows, but I never click on the Forum, Categories, Activity links at the top, as they are hardcoded to send you through to the forum.charltonlife.com links, and then I have to log in again.
  • Sillybilly
    Sillybilly Posts: 9,234
    nah Sorry, I spoke too soon. Still kyboshed. 
  • dwb
    dwb Posts: 137
    I still have to sign in every time.

  • paulie8290
    paulie8290 Posts: 23,344
    aliwibble said:
    aliwibble said:
    OK, to everybody "me too"ing, can you say whether you're using
    • desktop site or mobile site
    • charltonlife.vanillacommunity.com or forum.charltonlife.com
    • safari, chrome, firefox, edge, opera or some other browser
    • Mac, Android or Windows
    so we can see if we can narrow down what those of you having issues have in common. Personally, I'm fine on desktop/charltonlife.vanillacommunity.com/firefox/windows, but I never click on the Forum, Categories, Activity links at the top, as they are hardcoded to send you through to the forum.charltonlife.com links, and then I have to log in again.
    Mobile Site
    Forum.charltonlife.com
    Chrome
    Android

    Use the same shortcut on my homepage as I always have done, but this issue has only been the last couple of days
  • Eynsfordaddick
    Eynsfordaddick Posts: 2,045
    Signed out every time I change page on my laptop and phone last couple of days.
  • Ross
    Ross Posts: 4,408
    I’m signed out when I go onto forum.charltonlife.com but if I click onto a thread it shows me signed in.
  • eaststandmike
    eaststandmike Posts: 14,956
    I sign in, look at one thread however as soon as I select another thread I get kicked out, once I sign in a second time though all okay.

    This only happens on my PC using windows/Chrome.

    Ipad is fine when using Safari.
  • DA9
    DA9 Posts: 11,091
    Me too, on my iPad and iPhone 
  • Callumcafc
    Callumcafc Posts: 63,754
    Having no issues with the mobile site on my iPhone.
  • DamoNorthStand
    DamoNorthStand Posts: 10,933
    mobile site on iPhone signs me out on every visit 
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  • stonemuse
    stonemuse Posts: 33,991
    mobile site on iPhone signs me out on every visit 
    Yup, still a problem 
  • micks1950
    micks1950 Posts: 943
    aliwibble said:
    aliwibble said:
    OK, to everybody "me too"ing, can you say whether you're using
    • desktop site or mobile site
    • charltonlife.vanillacommunity.com or forum.charltonlife.com
    • safari, chrome, firefox, edge, opera or some other browser
    • Mac, Android or Windows
    so we can see if we can narrow down what those of you having issues have in common. Personally, I'm fine on desktop/charltonlife.vanillacommunity.com/firefox/windows, but I never click on the Forum, Categories, Activity links at the top, as they are hardcoded to send you through to the forum.charltonlife.com links, and then I have to log in again.
    Still happening:

    Desktop Site
    Forum.charltonlife.com
    Firefox
    Linux

  • bolloxbolder
    bolloxbolder Posts: 7,957
    Kept out of it, but this happens every time I log in whether it is on my phone, tablet or pc. 
    This happened a few years ago. Surprised not fixed yet. 
  • robinofottershaw
    robinofottershaw Posts: 1,921
    Ross said:
    For me it is when I go on the site. Haven't clicked anything at all. I've got keep me signed in ticked. As soon as I log in and then stay on the site for a while it's fine. Even if I close it and come back after say half hour it's fine.

    Anything longer than that and it logs me out.
    same problem for me an all
    Yes, this is what happens to me also.
  • FishCostaFortune
    FishCostaFortune Posts: 10,773
    I'm getting it a lot now as well. 

    Andriod Phone.
    Google Chrome. 
    www.forum.charltonlife.com.


  • aliwibble
    aliwibble Posts: 26,273
    OK, the common denominator appears to be forum.charltonlife.com from those of you who've given more details so far. Thanks for that. If you can try logging in to https://charltonlife.vanillacommunity.com instead and see if you get the same problem, that would be helpful. However you need to be aware that using the Forum, Category and Activity links at the top of the page or the Roland Out at the bottom will kick you back to forum.charltonlife.com, so you may end up back at square one again.
  • red10
    red10 Posts: 833
    Me too

    Forum.charltonlife.com
    Mobile site
    Android
    Firefox
  • bolloxbolder
    bolloxbolder Posts: 7,957
    aliwibble said:
    OK, the common denominator appears to be forum.charltonlife.com from those of you who've given more details so far. Thanks for that. If you can try logging in to https://charltonlife.vanillacommunity.com instead and see if you get the same problem, that would be helpful. However you need to be aware that using the Forum, Category and Activity links at the top of the page or the Roland Out at the bottom will kick you back to forum.charltonlife.com, so you may end up back at square one again.
    Did that and got immediately logged out.
  • Bedsaddick
    Bedsaddick Posts: 24,722
    Happening to me now . 
  • dwb
    dwb Posts: 137
    Still happening to me.
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  • DamoNorthStand
    DamoNorthStand Posts: 10,933
    edited May 2020
    Mine was ok for the first time in a while this morning.
    EDIT - Ah scrap that - just tried again from a new window and same issue 
  • aliwibble
    aliwibble Posts: 26,273
    aliwibble said:
    OK, the common denominator appears to be forum.charltonlife.com from those of you who've given more details so far. Thanks for that. If you can try logging in to https://charltonlife.vanillacommunity.com instead and see if you get the same problem, that would be helpful. However you need to be aware that using the Forum, Category and Activity links at the top of the page or the Roland Out at the bottom will kick you back to forum.charltonlife.com, so you may end up back at square one again.
    Did that and got immediately logged out.
    When you say you got logged out, had you logged in on the https://charltonlife.vanillacommunity.com site and then got kicked out, or you connected to it, and it showed you as being not logged in? Being logged in on one doesn't automatically log you in on the other.
  • dwb
    dwb Posts: 137
    When I try the vanillacommunity link it doesn't recognize my password!
  • aliwibble
    aliwibble Posts: 26,273
    OK, that's interesting. Can you remember when you last changed it @dwb?
  • stonemuse
    stonemuse Posts: 33,991
    still happening on all my devices
  • Champs85
    Champs85 Posts: 254
    Happened to me this morning again. iPhone login to forum.charltonlife.com. This has been happening for me since Thursday last week. 
  • dwb
    dwb Posts: 137
    aliwibble said:
    OK, that's interesting. Can you remember when you last changed it @dwb?
    I've just tried it again and the same thing has happened---it doesn't recognise my password.
  • I’ve found if you just scan the badge you don’t need to sign in.
  • Ross
    Ross Posts: 4,408
    Went on forum.charltonlife.com this morning for the first time since last night and I was still signed in. Looked at one thread, clicked home and I was signed out.

    Also tried the vanilla community link and the issue occurs on there too.
  • aliwibble
    aliwibble Posts: 26,273
    Thanks Ross. We're trying to replicate the problem, so the more details we have the better.