New State-of-the-art Pitch at The Valley

seth plum said:

valleynick66 said:

seth plum said:

I think you have to pay using some kind of technology that does not provide a receipt.
I have no idea how calling the parking company on your mobile telephone and reading out your credit card details to the call handler is supposed to work.
So going in person to the Valley by car, to buy extra tickets, cup tickets, tickets for away games or booking travel, or to sort anything else is not now supposed to work.
I used to drive in on a quiet midweek, nip out of the car, go to the window where there might be one or two other people, do my transaction, get back in the car and go.
The club have seemingly put an end to that.
It was my plan to drive to the Valley to buy tickets for the Birmingham City cup game, but getting a £100 fine for doing so seems very harsh.

Maybe it’s supporting The concept of going Green and using public transport 😉🙂

Disincentivise use of cars and all that. 

Yes that is possible.
However if you’re shopping on the peninsular by using your car because carrying the stuff home by bus would be difficult, then the little diversion to the Valley to buy tickets is out.
If people want to travel to the Valley on a quiet midweek by bus or train in order to get tickets, good for them.
Personally I think it is a stupid decision, or it is at the very least unclear.
Maybe the legendary ‘fans forum’ were consulted. I wouldn’t know because I haven’t seen the notes of that meeting.
The solution is of course easy. A great big sign that says 20 minutes parking is free.

If I were to be cynical the signage is deliberate wording so that at least some pay for the first hour when they need not. 

I will check again but last time I walked past the shop you could still park in the bays on the road without charge.

Tickets are now only available from the shop on non match days so there is no need to use the car park.

stoneroses19 said:

seth plum said:

I think you have to pay using some kind of technology that does not provide a receipt.
I have no idea how calling the parking company on your mobile telephone and reading out your credit card details to the call handler is supposed to work.
So going in person to the Valley by car, to buy extra tickets, cup tickets, tickets for away games or booking travel, or to sort anything else is not now supposed to work.
I used to drive in on a quiet midweek, nip out of the car, go to the window where there might be one or two other people, do my transaction, get back in the car and go.
The club have seemingly put an end to that.
It was my plan to drive to the Valley to buy tickets for the Birmingham City cup game, but getting a £100 fine for doing so seems very harsh.

If it was pay by app only, you would complain. The company offer a second option of paying through a call, and you still don't like it.  

It’s also been stated the first hour is free and the club will clarify that, but, you know….. 

Time for a new thread "Non State-of-the-art-Car Park at The Valley"...or maybe just "State-of-the-Car Park at The Valley"...🙄

Wish I could soothe your furrowed brow Seth, but I just looked GroupNexus up on Trustpilot - their name absolutely stinks!

https://uk.trustpilot.com/review/www.groupnexus.co.uk

I've just checked with the club.  I believe the signage is misleading and the first hour will be free.  It will be clarified.  Therefore if you are popping in to the shop or collecting tickets it will not cost you.

For a donation, we'll let you park in the musuem's parking bays for as long as you like.

I usually walk or slow jog the 7.5 miles to the Museum to retain my fitness levels and save the planet but another volunteer pointed out the signs so I took the pics.

Not been discussed at the fans forum as that hasn't met for nine months but let's slag them off anyway, not that I'm a member of the FF but the Supporters Trust are.

As @Stu_of_Kunming has said @Swisdom, who's firm do a lot of the building work at the Valley, clarified that the first hour is free and the signs will be changed.

Would have been better if it had been clear from the start but hey ho.

Street parking is also still free for two hours and is clearly sign posted as such.

Dansk_Red said:

Have any cameras been installed?  

Didn't notice any but wasn't looking for them.

Does the pitch look noticeably different / more lush or more likely should we just expect it to ‘wear’ better?

The pictures may be don’t do it justice of course 

seth plum said:

I think you have to pay using some kind of technology that does not provide a receipt.
I have no idea how calling the parking company on your mobile telephone and reading out your credit card details to the call handler is supposed to work.
So going in person to the Valley by car, to buy extra tickets, cup tickets, tickets for away games or booking travel, or to sort anything else is not now supposed to work.
I used to drive in on a quiet midweek, nip out of the car, go to the window where there might be one or two other people, do my transaction, get back in the car and go.
The club have seemingly put an end to that.
It was my plan to drive to the Valley to buy tickets for the Birmingham City cup game, but getting a £100 fine for doing so seems very harsh.

Why do you need the car park to purchase tickets, just park on the street, loads of parking when I was down there on Wednesday

Park in Floyd road or Harvey gardens.2 hours free parking