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Fans Bar
Comments
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billysboots said:North Stand Lower today - left our seats after 40 mins to get a drink - had to wait 15 minutes before I got a beer - there were 5 in the queue before me.There is no feeling of urgency at all from the bar staff. The club could be taking loads more money if they do some simple things.Pre pour drinks at half time.
have one person on the till and one getting the order.Introduce some feeling of urgency - competition between the tills with a decent prize for who takes the most money / serves most customers.It’s pretty simple
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Stick me behind a bar with no training and I wouldn't have a clue.. no matter how many times I was talked to like a dickhead. If it's really that bad, stop going and walk round the corner to a actual pub.10
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When we went to Old Trafford they poured our beer from a bottle. Slightly less than a pint I recall but only £3. Maybe if the staff aren't up to it we should consider that. Speed is surely what it is all about in a football match situation.1
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eaststandmike said:billysboots said:North Stand Lower today - left our seats after 40 mins to get a drink - had to wait 15 minutes before I got a beer - there were 5 in the queue before me.There is no feeling of urgency at all from the bar staff. The club could be taking loads more money if they do some simple things.Pre pour drinks at half time.
have one person on the till and one getting the order.Introduce some feeling of urgency - competition between the tills with a decent prize for who takes the most money / serves most customers.It’s pretty simple5 -
Seeing as we hardly ever play on the same day as Millwall, I have often wondered why the club doesn't work with them on the catering side. I hate them as much as the next man, but I think it would be good business and provide economies and efficiencies for both clubs.5
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se9addick said:eaststandmike said:billysboots said:North Stand Lower today - left our seats after 40 mins to get a drink - had to wait 15 minutes before I got a beer - there were 5 in the queue before me.There is no feeling of urgency at all from the bar staff. The club could be taking loads more money if they do some simple things.Pre pour drinks at half time.
have one person on the till and one getting the order.Introduce some feeling of urgency - competition between the tills with a decent prize for who takes the most money / serves most customers.It’s pretty simple1 -
went to the oak at 10.30 bought pint of fosters and a pint Guinness zero £9.40. Then went to crossbars and bought two Peroni zeros £9.40. I know we’re I’m drinking from now on.1
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It always amazes me how the club have not worked out how to increase their revenues by organising the half time drinks better. Everything should be lined up like a rugby Twick set-up, a queue for beers only another for food as well.. incentive and bonus for the staff that cover the most drinks… not rocket science.. just basic good business2
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I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.29 -
killerandflash said:se9addick said:eaststandmike said:billysboots said:North Stand Lower today - left our seats after 40 mins to get a drink - had to wait 15 minutes before I got a beer - there were 5 in the queue before me.There is no feeling of urgency at all from the bar staff. The club could be taking loads more money if they do some simple things.Pre pour drinks at half time.
have one person on the till and one getting the order.Introduce some feeling of urgency - competition between the tills with a decent prize for who takes the most money / serves most customers.It’s pretty simple
While I get what Shine is saying, but - if you have a bit of common sense, and you actually drink in a pub - you could make a fair fist of jumping behind a bar and serving people. A quick lesson in pouring a pint and away you go.
Okay - changing barrels, how to adjust the sparkler etc would have to come later if you wanted to work regularly.
One of the things I have found irritating from staff who clearly have never set foot in a pub in their life is ignorance of what drinks actually are - "bottle of bitter please" to them is like someone asking me about the format of Love Island. When you point out what it is, they give you a bottle without a glass...2 - Sponsored links:
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MuttleyCAFC said:When we went to Old Trafford they poured our beer from a bottle. Slightly less than a pint I recall but only £3. Maybe if the staff aren't up to it we should consider that. Speed is surely what it is all about in a football match situation.
If they could do it for £3 a bottle like man. Utd then it would be great.
But I believe we would be looking to charge about £4.50 or £5 a bottle which would not be very good.1 -
I would point out that many of these young people working behind the bar, do not drink out of a plastic glass but straight from the bottle. one new boy in Bartrams had to be shown how to pour out a bottle of cider.0
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blackpool72 said:Chippycafc said:Went in Bartram's the other night, couple of people looking gormless behind the bar so gave up. Decided to try the beer in the North Stand. Had an awful pint of Grolsh whch they took £6.20 for the pleasure.
Both fans bar and the other hostelries within the stadium are just awful
Got up at 5.45 for the bus/train/train trip. Worth it in the end as i then cleared off to Gravesend for a few pints with my brother after being serenaded by a load of West Ham fans going off to their home match.1 -
seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
Personally the fan zone seemed a success and will only improve with time, definitely needs more tables though for sitting and eating food.11 -
I blame the outsourced company employing them but not training them rather than the teenagers
And email jon.blythe@cafc.co.uk and barry.higson@cafc.co.uk with any complaints or suggestions; moaning on here won't channge anything.
The fan zone was very busy when I went passed which is good, not sure how popular it will be on a November midweek game but it was popular and similar fan zones at other clubs ie Ipswich are popular albeit much bigger but we're an inner city club, not in a rural setting
Too early a KO for the Radical so hung around in the not very exclusive (they let me in) Colin Cameron lounge.
Free food and tea and coffee plus teamsheets. What's not to like6 -
shine166 said:seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
Personally the fan zone seemed a success and will only improve with time, definitely needs more tables though for sitting and eating food.22 -
Algarveaddick said:killerandflash said:se9addick said:eaststandmike said:billysboots said:North Stand Lower today - left our seats after 40 mins to get a drink - had to wait 15 minutes before I got a beer - there were 5 in the queue before me.There is no feeling of urgency at all from the bar staff. The club could be taking loads more money if they do some simple things.Pre pour drinks at half time.
have one person on the till and one getting the order.Introduce some feeling of urgency - competition between the tills with a decent prize for who takes the most money / serves most customers.It’s pretty simple
There isn't a vast pool of workers, willing to do these zero hours irregular hours. A lot of them will be local students I imagine.4 -
Stu_of_Kunming said:shine166 said:seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
Personally the fan zone seemed a success and will only improve with time, definitely needs more tables though for sitting and eating food.0 -
Henry Irving said:I blame the outsourced company employing them but not training them rather than the teenagers
And email jon.blythe@cafc.co.uk and barry.higson@cafc.co.uk with any complaints or suggestions; moaning on here won't channge anything.
The fan zone was very busy when I went passed which is good, not sure how popular it will be on a November midweek game but it was popular and similar fan zones at other clubs ie Ipswich are popular albeit much bigger but we're an inner city club, not in a rural setting
Too early a KO for the Radical so hung around in the not very exclusive (they let me in) Colin Cameron lounge.
Free food and tea and coffee plus teamsheets. What's not to like5 -
Ducktapeshoerepairs said:Henry Irving said:I blame the outsourced company employing them but not training them rather than the teenagers
And email jon.blythe@cafc.co.uk and barry.higson@cafc.co.uk with any complaints or suggestions; moaning on here won't channge anything.
The fan zone was very busy when I went passed which is good, not sure how popular it will be on a November midweek game but it was popular and similar fan zones at other clubs ie Ipswich are popular albeit much bigger but we're an inner city club, not in a rural setting
Too early a KO for the Radical so hung around in the not very exclusive (they let me in) Colin Cameron lounge.
Free food and tea and coffee plus teamsheets. What's not to like0 - Sponsored links:
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Henry Irving said:Ducktapeshoerepairs said:Henry Irving said:I blame the outsourced company employing them but not training them rather than the teenagers
And email jon.blythe@cafc.co.uk and barry.higson@cafc.co.uk with any complaints or suggestions; moaning on here won't channge anything.
The fan zone was very busy when I went passed which is good, not sure how popular it will be on a November midweek game but it was popular and similar fan zones at other clubs ie Ipswich are popular albeit much bigger but we're an inner city club, not in a rural setting
Too early a KO for the Radical so hung around in the not very exclusive (they let me in) Colin Cameron lounge.
Free food and tea and coffee plus teamsheets. What's not to like
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seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.14 -
Henry Irving said:I blame the outsourced company employing them but not training them rather than the teenagers
And email jon.blythe@cafc.co.uk and barry.higson@cafc.co.uk with any complaints or suggestions; moaning on here won't channge anything.
The fan zone was very busy when I went passed which is good, not sure how popular it will be on a November midweek game but it was popular and similar fan zones at other clubs ie Ipswich are popular albeit much bigger but we're an inner city club, not in a rural setting
Too early a KO for the Radical so hung around in the not very exclusive (they let me in) Colin Cameron lounge.
Free food and tea and coffee plus teamsheets. What's not to like
I've mentioned several times recently that with no online contact details available, and with the advice to email the Fans' Adviser initially, there is little confidence that said enquiry will reach the relevant member of staffand hence, open dialogue.
THIS is one of the reasons why a group representing fans should meet with club staff/SMT on a regular basis to discuss issues & agree the way forward.Then it's essential that the minutes of said meetings are shared with fans via the OS and the matchday programme.
As a result, lines of communication are clarified & with reference to matchday catering, lessons are learned with solutions implemented.
A win win situation with the matchday experience at The Valley significantly improved....
Now, who can suggest a relevant name for this group?
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Got to the vista lounge at 11. Ordered two bottles of asahi but sent them back straight away as they were warm. Someone had forgotten to turn the fridge on. Had a below average gammon bap with stone cold tato tots at half time. The catering really is an absolute shambles.4
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ElfsborgAddick said:billysboots said:North Stand Lower today - left our seats after 40 mins to get a drink - had to wait 15 minutes before I got a beer - there were 5 in the queue before me.There is no feeling of urgency at all from the bar staff. The club could be taking loads more money if they do some simple things.Pre pour drinks at half time.
have one person on the till and one getting the order.Introduce some feeling of urgency - competition between the tills with a decent prize for who takes the most money / serves most customers.It’s pretty simple1 -
seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
The only criticism i'd say of the fan zone was that it could have done with more seating especially for those who wanted to eat but other than that you really had to be a bit of a wet weekend to find much else fault with it really.14 -
shine166 said:seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
Personally the fan zone seemed a success and will only improve with time, definitely needs more tables though for sitting and eating food.2 -
seth plum said:shine166 said:seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
Personally the fan zone seemed a success and will only improve with time, definitely needs more tables though for sitting and eating food.6 -
seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
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Chunes said:seth plum said:I ended up getting a cappuccino for a rather expensive £3.80 in the fan’s bar.Before that I checked the fan zone, for me it was alienating.There was a staffer and a young boy on a turntable and the sound dominated, some youngsters were queueing to play in the caged area.
The two food outlets were appalling.For the ‘chicken’ thing people gave their order to a person in black standing in front, the prices were very high, nothing for non meat eaters anyway, and it stank around there, there was a burger van near it, equally rank, with no option for me and ‘chips’ at five pounds, also stinking the place out.
In the fans bar there were kids events, and they had fast food on Charlton themed ‘plates’ including chips (that looked better than the ones in the fan zone) but on the menu list there was no price for chips shown and I didn’t want to queue up simply to ask the price.
The man with the coffee and muffin stall was very pleasant and all the (over) prices were clearly listed.
The cocktail stall had adverts in the toilets for sex on the beach and ‘pornstar’ cocktails, and I don’t know how I might have explained those terms to an inquisitive child if asked.
The whole experience (well the fan zone anyway) was from my point of view one of forced dreariness, only mitigated by the view of the stadium through the windows in the Fans bar and the general good nature of the Charlton supporters in there.
A portion of chips from the chip shop in Charlton Village, eaten whilst walking down the hill to the ground seems to me to be the better option.
The cappuccino was very ordinary, but the kick off time and hot weather made drinking something necessary.
I read it in an Alan Bennett Talking Heads monologue style in my head.
*In soft Yorkshire accent *
"I said to mother that the fans bar catastrophe had taken it's toll and I needed a lie down so wouldn't be joining her for dinner. Mother was clearly displeased as she emptied the pan of corn beef hash into the bin muttering something about "that bloody football club". I decided not to respond as she was obviously in one of her moods so took my leave and went up to my room to ruminate about the days events."16