Attention: Please take a moment to consider our terms and conditions before posting.

Chelsea [H] Ticket information - on sale from Wed 2pm

1…7891113

Comments

  • Elthamaddick
    Elthamaddick Posts: 15,971
    AFKABartram said:
    That’s a pretty disappointing figure given how few seats are currently shown as available 
    I thought that was a cracking figure - assuming it doesn't inc the Chelsea 3k - fully expect a sell out now
  • superclive98
    superclive98 Posts: 4,873
    Nothing ever straight forward with Charlton. Was going to get 2 adult tickets at 2pm and then go to the ticket office tomorrow to change my son's ticket to a student ticket (as advised by the ticket office over the phone this morning).
    Can't do that now. 
  • superclive98
    superclive98 Posts: 4,873
    They obviously haven't told the computer system that the timings have changed. There's currently a queue for the ticket sales that were due to start at 2pm!
  • superclive98
    superclive98 Posts: 4,873
    superclive98 said:
    They obviously haven't told the computer system that the timings have changed. There's currently a queue for the ticket sales that were due to start at 2pm!
    Assume that those with 100 loyalty points will be allowed to access the match tickets but will only see those seats in the AC and West Stands that are currently available.
  • JoshCAFC
    JoshCAFC Posts: 30
    Bit confused - i bought 2 Tickets in phase 2, and now I it is saying I am not allowed to get any more, even though I have 100 loyalty points
  • superclive98
    superclive98 Posts: 4,873
    JoshCAFC said:
    Bit confused - i bought 2 Tickets in phase 2, and now I it is saying I am not allowed to get any more, even though I have 100 loyalty points
    You don't get a new allowance at each phase.
  • JoshCAFC
    JoshCAFC Posts: 30
    superclive98 said:
    JoshCAFC said:
    Bit confused - i bought 2 Tickets in phase 2, and now I it is saying I am not allowed to get any more, even though I have 100 loyalty points
    You don't get a new allowance at each phase.
    Oh okay, thanks for the clarification 
  • sam3110
    sam3110 Posts: 21,643
    My parents aren't coming so if any of you unwashed scrotes take CEL Block F Row R Seats 12, 13 or 14, let me know so I can bring a nosepeg
  • valleynick66
    valleynick66 Posts: 5,009
    fenaddick said:
    Season ticket seats now held until 9am Monday. Nearly 15,000 sold so far

    https://www.charltonafc.com/news/ticketing-update-chelsea-fixture
    Well I have to admit I’m pleasantly surprised it’s sold that many so quickly. 

    The uniqueness of the kickoff time and transport challenges had the potential to dissuade but it appears not. 
  • golfaddick
    golfaddick Posts: 34,361
    edited December 19
    I decided to hold off for now. Plenty of seats in Blocks A & B of the AC stand but I'd prefer not fo be near the away support.

    Blocks F,G & H in the same stand are almost completely "sold out" according to the online system but I reckon there are loads (probably in the hundreds) that are ST seats held back. I might buy over the weekend or take a punt that on Monday afternoon loads will come back online.

    Never simple supporting this club is it. 

  • Sponsored links:



  • grumpyaddick
    grumpyaddick Posts: 6,601
    superclive98 said:
    JoshCAFC said:
    Bit confused - i bought 2 Tickets in phase 2, and now I it is saying I am not allowed to get any more, even though I have 100 loyalty points
    You don't get a new allowance at each phase.
    So once you have your two tickets that's your lot, regardless of availability?   Surely not.
  • clive
    clive Posts: 19,817
    https://www.charltonafc.com/news/chelsea-experience-packages-sale-monday
  • superclive98
    superclive98 Posts: 4,873
    grumpyaddick said:
    superclive98 said:
    JoshCAFC said:
    Bit confused - i bought 2 Tickets in phase 2, and now I it is saying I am not allowed to get any more, even though I have 100 loyalty points
    You don't get a new allowance at each phase.
    So once you have your two tickets that's your lot, regardless of availability?   Surely not.
    Unless they remove the restrictions 2 is your limit.
    Once unsold season tickets seats are put back on sale they will probably remove the restriction for anybody on the database.
  • jimmymelrose
    jimmymelrose Posts: 9,890
    edited December 20
    Henry Irving said:
    bobmunro said:
    Everybody is accessing the same ticketing system yet some are finding it easy and some are finding it difficult. That would perhaps indicate a user issue rather than a system issue. Either that or interpreting the instructions is leading to confusion. 
    I think that

    1.  People aren't accessing the TICKET part of the site or at least not registering/login in to it.

    2. The site isn't always intuitive. It sometimes tells you whats wrong without making it obvious how to resolve it.

    If you've used it before you can work it out but it's not always obvious.

    I'm in my 60s, OK but not brilliant with IT and have little or no patience with websites. I got my tickets without a problem but I get why others are struggling.

    Yes, it is user error but websites should take that into account and be obvious to use.
    Good post.

    I think that the problem with many apps and websites is that they are designed by the under 30s who have a certain way of thinking how things should be set out.

    They should do like a good board game rulebook does before going to print. They get groups of people to play, give them the rule book and observe (without helping) to see how they interpret it. Then they iron out any misunderstandings before printing it. 

    Charlton could simply invite some fans who aren’t tech savvy to come to the club and test it as a pre-phase 1 stage.
  • superclive98
    superclive98 Posts: 4,873
    Having been told over the telephone to purchase 2 adult tickets and then take a copy of my son's student id to the ticket office today to convert one ticket to a student ticket, I was told that they were unable to sort it today and that I would have to email them about it.
    They really are f???ing useless.
  • DRAddick
    DRAddick Posts: 3,600
    Mate had an absolute nightmare the other day getting pre general sale tickets for him and his son. Hours on hold, even travelled to the ground whilst on hold, to be told they won't sell tickets at the counter. Then trouble linking their fan numbers even though he's always paid for both ST's and their fan numbers are under the same account. I had grief simply renewing my ST this year and ended up with a new fan number and account in the end.
    I suspect the system is not fit for purpose rather than staff incompetence. 
  • iainment
    iainment Posts: 8,083
    edited December 21
    I logged on and got my ticket with no fuss. And I’m old and useless with computers.
    So sometimes the system works.
    Although I used to enjoy queuing at the portacabin ticket office in the early days of coming back to the Valley. Great chat and banter in the queue.
  • WHAddick
    WHAddick Posts: 1,192
    Is the museum going to be open before the Chelsea game? Or does the late KO mean No?
  • Dannoo_86
    Dannoo_86 Posts: 743
    Chelsea tickets been taken completely off the website now. 

  • Sponsored links:



  • clive
    clive Posts: 19,817
    Dannoo_86 said:
    Chelsea tickets been taken completely off the website now. 
    Any remaining tickets will go off sale at 9am on Monday, December 22nd, with further information confirmed in due course about when they go back on sale.
    https://www.charltonafc.com/news/ticketing-update-chelsea-fixture
  • DOUCHER
    DOUCHER Posts: 8,225
    clive said:
    Dannoo_86 said:
    Chelsea tickets been taken completely off the website now. 
    Any remaining tickets will go off sale at 9am on Monday, December 22nd, with further information confirmed in due course about when they go back on sale.
    https://www.charltonafc.com/news/ticketing-update-chelsea-fixture
    having a breather to focus on the millwall tickets, for which most get a chance to buy today
  • Dannoo_86
    Dannoo_86 Posts: 743
    Thanks Clive I only read that to the bit regarding season tickets before 
  • SaturdayTuesaday
    SaturdayTuesaday Posts: 8
    So the sale to General public is not happening today at 9am? i am trying but whenever i select tickets it is saying no longer available. 
  • clive
    clive Posts: 19,817
    SaturdayTuesaday said:
    So the sale to General public is not happening today at 9am? i am trying but whenever i select tickets it is saying no longer available. 
    Any remaining tickets will go off sale at 9am on Monday, December 22nd, with further information confirmed in due course about when they go back on sale.
    https://www.charltonafc.com/news/ticketing-update-chelsea-fixture
  • AS1987
    AS1987 Posts: 78
    SaturdayTuesaday said:
    So the sale to General public is not happening today at 9am? i am trying but whenever i select tickets it is saying no longer available. 
    I also doubt there will be a sale to the 'general public'. Chelsea will sell out the away end, so Charlton needs to take steps to prevent them buying tickets in the home end. I suspect that anybody without an account created before X date will be unable to buy a ticket.
  • letthegoodtimesroll
    letthegoodtimesroll Posts: 10,800
    They will probably take the downtime to sort out all/any remaining ST holder who bought tickets elsewhere when they couldn’t figure out how to buy their own my guess is there probably won’t be many of them so then it comes down to how quick the comms team are in putting out the message that the tickets are now back on sale. As long as they’ve don’t have to count how many have already been sold that should be pretty quick I would have thought 

  • Chris_from_Sidcup
    Chris_from_Sidcup Posts: 36,295
    AFKABartram said:
    That’s a pretty disappointing figure given how few seats are currently shown as available 
    15k out of 24k home tickets sold 3 weeks ahead of the game isn't really that disappointing.
  • clive
    clive Posts: 19,817
    https://www.chelseafc.com/en/news/article/fa-cup-ticket-news-charlton-away
  • stoneroses19
    stoneroses19 Posts: 7,360
    clive said:
    https://www.chelseafc.com/en/news/article/fa-cup-ticket-news-charlton-away
    8 phases within 30 hours! 

Categories

“Marketplace”