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Southeastern train disruption (franchise to be taken over by Govt p191)

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  • Track defect in St Johns area. Been sat on a train near the toolbox for over 20 mins. Expect delays.
  • Carnage.
  • I’ve thought about doing what they seem to have done many times when stuck on a packed train that’s not moving.

    This is me at the moment
  • Complete meltdown at Charing Cross due to the above defecteive rail. On a train but going nowhere. If you have the option go for a beer for a couple of hours.
  • For fuck's sake. What is wrong with these wankers?!

    Why is there a "defective rail"?! Are our fares not supposed to cover the maintenance and upkeep of the tracks?! What are the rails made of, fucking feta cheese?!

    How many more times late for work?! How many more evenings buggered up?!

    I hate you, you incompetent pigs!
  • Must say I've been commuting into London for 28 years and the other Friday - the Lewisham blackheath debacle - is probably the only serious disruption I've had. A few half hours every now and then maybe but I genuinely think there's s lot of drama queens on here to be honest
  • edited March 2018

    DOUCHER said:

    Must say I've been commuting into London for 28 years and the other Friday - the Lewisham blackheath debacle - is probably the only serious disruption I've had. A few half hours every now and then maybe but I genuinely think there's s lot of drama queens on here to be honest

    And this is why everyone thinks you’re a
    Drama queen
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  • This country is still reeling from Thatcher privatising
  • They're at it again. An "earlier lineside equipment failure" and a broken down train at charing cross means another chunk of your evening stolen. Utter, utter, tossers.

    How is a "lineside equipment failure" even an excuse?! If someone leaves a huge dog turd on the pavement, I don't stop stop my car, turn to the missus* and say "sorry love, there's no way I can safely drive past that". Idiots. And why do your trains keep breaking? Just bad luck, or is it because your trains are ancient and none of the money you've stolen from us has been spent on maintaining them.

    Hate, hate, hate.

    *I haven't actually got a missus, but if I did, I definitely wouldn't say that to her. I'd probably say "stop criticising my driving or I'll make you get the train."
  • Charing Cross bolloxed again for the second evening running. According to the train announcement its congested in. According the app it’s prior lineside something or other. Either way, it’s bollox.
  • Ffs, l’ve got to go out soon and now you’ve got me worried about that huge pavement dog turd.

    Can you confirm its location?
  • DOUCHER said:

    Must say I've been commuting into London for 28 years and the other Friday - the Lewisham blackheath debacle - is probably the only serious disruption I've had. A few half hours every now and then maybe but I genuinely think there's s lot of drama queens on here to be honest


    I can't stand for this! Ban him! :)

    And just as I was starting to like you! ;)
  • Get well soon @cantersaddick

    Eh? I'm in good health thanks.
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  • Not sure if anyone's interested in this. Sent the tossers an angry rant following the snow debacle the other week and have now received the following, which I think is a standard response, as she seems quite keen to talk about toilets but has completely ignored a load of other stuff that I asked about.

    They are still promoting the idea that passengers were in some way to blame for the length of delays, and have conveniently sidestepped the key issue that they'd imprisoned people on their trains for at least two hours in appalling conditions with no indication of when or if they'd be moving again before people started taking matters into their own hands.

    As for the lengthy, and very technical toilet explanation, it's typically pathetic. They run a reduced service of varying degrees every weekend, and had a 10-day period over Christmas and New Year when they were barely running any trains. If this was something that was costing them money, it wouldn't take them 4 months and counting to remedy.

    No comment whatsoever about their total inability to communicate any useful information to passengers during disruption, or their failure to take decisive action in the first two hours, before people started jumping on the track.

    Feel like making a bit of a nuisance of myself on this, think I'll go back to them again.

    Dear Mr Largo

    Thank you for your webform dated 05/03/2018.

    I’m extremely sorry you were caught up in the disruption on 2 March on your journey home from London Bridge to Lewisham, especially as you were stranded on a busy train. I fully appreciate the conditions were extremely uncomfortable for passengers whilst we dealt with major disruption caused by ice affecting the power supply to our trains. Our employees were working hard with colleagues from Network Rail to keep services moving and we sincerely apologise for what must have been a difficult experience.

    To explain, our trains collect power using an electrified third rail that represents a great danger to any person who might come into contact with it, risking electrocution. Trains had come to a stand after struggling to draw power from the frozen rail. On multiple occasions that evening, people evacuated from trains against the advice of railway staff or the British Transport Police, presenting a significant risk to their safety.

    The safety of our passengers and employees is our priority, and with people on the track, Network Rail had to switch off the power supply, which prolonged the situation further. Initially, we isolated the power to the area where the affected train was located. However, as people disembarked on to the track, this shut down had to be extended to a 3 mile radius as a safety precaution.

    In regards to the toilet issues, in November 2017 we identified some health and safety issues with our facilities for emptying train toilet tanks and refilling water tanks. As a result, we needed to take most of these facilities out of service, which means that the toilets on some trains may not be available for use. We are working to resolve these issues and restore normal operations as soon as we can.

    Happily, it appears we have many of the toilets on our trains in operation again. However these are not working at the same level of input as before the safety issues placed restrictions on CET & tanking operations, we are currently operating with approximately 20% of toilets locked out of use. Which is an improvement to what we were operating over the last couple of months.

    Again, I’m very sorry for any disruptions you experienced in this time and I sincerely hope any future journeys you take with Southeastern are pleasant ones.

    Yours sincerely,

    Amy Green

    Customer Relations Officer
    Southeastern



  • Got delayed by 15mins outside Plumstead tonight as someone pulled the emergency cord on the train ahead
    Got delayed by 15mins outside Dartford as we waited in a queue before we could get into the Station.

    Get to Strood two minutes prior to being able to claim compensation for being 30mins delayed...

    You could even feel the train moving itself as it rushed to get ahead of that limit!!
  • Got delayed by 15mins outside Plumstead tonight as someone pulled the emergency cord on the train ahead
    Got delayed by 15mins outside Dartford as we waited in a queue before we could get into the Station.

    Get to Strood two minutes prior to being able to claim compensation for being 30mins delayed...

    You could even feel the train moving itself as it rushed to get ahead of that limit!!

    That's karma for the pro-South Eastern propaganda you've been posting on here recently!
  • MrLargo said:

    Got delayed by 15mins outside Plumstead tonight as someone pulled the emergency cord on the train ahead
    Got delayed by 15mins outside Dartford as we waited in a queue before we could get into the Station.

    Get to Strood two minutes prior to being able to claim compensation for being 30mins delayed...

    You could even feel the train moving itself as it rushed to get ahead of that limit!!

    That's karma for the pro-South Eastern propaganda you've been posting on here recently!
    To be fair even I thought that as I was sitting outside Plumstead
  • I appreciate my post a few days ago was likely to get a reaction and certainly did. However, i would just say that delays on trains are something that have always happened and always will. I'm not a fan of privatisation but jokes about british rail before were part of british culture. Things go wrong, we don't cope in bad weather, there are regular minor delays. Some people are regularly late at work, blaming the trains. Personally i think you have to expect delays, build it in. The amount of trains going in and out of london on a daily basis is incredible and a complex inter related business. The timetable is built on the logic that all goes perfectly. Anything other will cause delay. That is just a logical fact. Buses regulate their times due to the huge variables in traffic, trains don't so any issue will cause delay rather than earlier arrival. Expect to be delayed and getting somewhere on time is a bonus. A bit like the takeover!!
  • edited March 2018
    DOUCHER said:

    I appreciate my post a few days ago was likely to get a reaction and certainly did. However, i would just say that delays on trains are something that have always happened and always will. I'm not a fan of privatisation but jokes about british rail before were part of british culture. Things go wrong, we don't cope in bad weather, there are regular minor delays. Some people are regularly late at work, blaming the trains. Personally i think you have to expect delays, build it in. The amount of trains going in and out of london on a daily basis is incredible and a complex inter related business. The timetable is built on the logic that all goes perfectly. Anything other will cause delay. That is just a logical fact. Buses regulate their times due to the huge variables in traffic, trains don't so any issue will cause delay rather than earlier arrival. Expect to be delayed and getting somewhere on time is a bonus. A bit like the takeover!!

    People can accept this though... No Company is perfect and being electrical, something will likely go wrong at some stage

    What they cant accept though is the continuous hike in fares every January yet with no improvements ever made
  • DOUCHER said:

    I appreciate my post a few days ago was likely to get a reaction and certainly did. However, i would just say that delays on trains are something that have always happened and always will. I'm not a fan of privatisation but jokes about british rail before were part of british culture. Things go wrong, we don't cope in bad weather, there are regular minor delays. Some people are regularly late at work, blaming the trains. Personally i think you have to expect delays, build it in. The amount of trains going in and out of london on a daily basis is incredible and a complex inter related business. The timetable is built on the logic that all goes perfectly. Anything other will cause delay. That is just a logical fact. Buses regulate their times due to the huge variables in traffic, trains don't so any issue will cause delay rather than earlier arrival. Expect to be delayed and getting somewhere on time is a bonus. A bit like the takeover!!

    You're basically saying that it's shit but there's nothing that can be done about it. Pay your (ever increasing) money and shut up.

    Do you work for Southeastern?

  • Southeastern may be rubbish, but they aren't responsible for the infrastructure (track, signals etc) that's looked after by the (state owned) Network Rail
  • DOUCHER said:

    I appreciate my post a few days ago was likely to get a reaction and certainly did. However, i would just say that delays on trains are something that have always happened and always will. I'm not a fan of privatisation but jokes about british rail before were part of british culture. Things go wrong, we don't cope in bad weather, there are regular minor delays. Some people are regularly late at work, blaming the trains. Personally i think you have to expect delays, build it in. The amount of trains going in and out of london on a daily basis is incredible and a complex inter related business. The timetable is built on the logic that all goes perfectly. Anything other will cause delay. That is just a logical fact. Buses regulate their times due to the huge variables in traffic, trains don't so any issue will cause delay rather than earlier arrival. Expect to be delayed and getting somewhere on time is a bonus. A bit like the takeover!!

    You're basically saying that it's shit but there's nothing that can be done about it. Pay your (ever increasing) money and shut up.

    Do you work for Southeastern?

    nope, i'm saying nothing is perfect and if you get the train every day to work, if you expect it to be, you will end up nausing yourself right off because its just how it is
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