anyone still having an issue with their Client number im happy to check this out for you .Please send me your name, address,bank account details,and DOB-----here to help
I reckon that the queue for tickets Thursday could be very long. Kick off delayed until 8 or 8.15 would not surprise me one bit.
Yes, if anyone can get there before 6pm, then it would be sensible to do so.
The club have asked the community trust for 20 coaches to help out for about 6-7 hours with queues. I think it’ll be fine and the game will start on time.
Doing what ? Pointing people in the right direction ?
Before the Blackburn game I was able to check my CON number on my login on the website.
Now, I can't anymore. What the actual fuck is wrong with the idiots that run the system.
Edit: apparently if you change some details like your phone number it then appears, seriously what is this mess?
Supporters who are having difficult buying tickets online through Ticketmaster should contact their sales team on 08444 539074.
Fans who do not know their CRN number can obtain it by contacting Ticketmaster’s supporter services team. Their opening hours are listed below.
Sunday, May 6th: 9am-3pm
Monday, May 7th: 9am-3pm
Tuesday, May 8th: 9am-5pm
Wednesday, May 9th: 9am-5pm
Thursday, May 10th: 9am-5pm
The supporter services team cannot sell tickets to supporters but can help to deal with all supporter enquiries. Fans can also contact The Valley ticket office to obtain their CRN.
Is this legit? An organisation has a code that applies to a specific person and must therefore surely count as personal data. For the owner of that data to find out what the code is, they have to phone up a third party. Sounds dodgy to me.
I feel the same and I only needed 2,I am not computer literate and at one stage i was going to abandon the whole thing and not go,luckily a friend came to the rescue and even printed for me as I dont have a printer,I know there is no easy way to do this due to short time scale,but surely someone could have thought of somehing better than this(I had to pay 2 transaction charges as I could not work out how to put 2 season tickets on one order)The play offs are stressful enough without all this.
Same as you mate. The bottom line is Roland is a cnut. If our club was being run like it should be we could all get our tickets in the normal way. But as we are being run by a cnut chaos ensues.
Just sell the club and FUCK OFF
With respect the ticketing arrangements appear to be working well with tickets downloaded by many people today. Ticketmaster are geared up to selling tickets quickly. This number of sales could not have been done with the normal ticketing system.
You are entitled to your views about the ownership but somebody in authority worked out how to cope with just a few days to set up after the opponents had been determined. If we had been playing Rotherham having finished fifth more time would have been available.
BTW the downloaded ticket looks just like the normal Charlton ticket.
Someone in authority? Is there anyone? In my opinion it’s just passing the buck.
Could have easily have opened the Box Office today and tomorrow from 9am to 5pm and done the job themselves.
Moan moan moan moan whinge moan. You haven't even got a S/T so today & tomorrow doesn't effect you.
I tell you what, boycotting matches appears to have turned many of those fans into the most miserable souls on the planet.
Well done Covered End for all your advice. BTW - Never received an email from the club but just used Client Ref from ST Bought 4 tics and never asked for anyone's other info!
I feel the same and I only needed 2,I am not computer literate and at one stage i was going to abandon the whole thing and not go,luckily a friend came to the rescue and even printed for me as I dont have a printer,I know there is no easy way to do this due to short time scale,but surely someone could have thought of somehing better than this(I had to pay 2 transaction charges as I could not work out how to put 2 season tickets on one order)The play offs are stressful enough without all this.
Same as you mate. The bottom line is Roland is a cnut. If our club was being run like it should be we could all get our tickets in the normal way. But as we are being run by a cnut chaos ensues.
Just sell the club and FUCK OFF
With respect the ticketing arrangements appear to be working well with tickets downloaded by many people today. Ticketmaster are geared up to selling tickets quickly. This number of sales could not have been done with the normal ticketing system.
You are entitled to your views about the ownership but somebody in authority worked out how to cope with just a few days to set up after the opponents had been determined. If we had been playing Rotherham having finished fifth more time would have been available.
BTW the downloaded ticket looks just like the normal Charlton ticket.
Someone in authority? Is there anyone? In my opinion it’s just passing the buck.
Could have easily have opened the Box Office today and tomorrow from 9am to 5pm and done the job themselves.
Moan moan moan moan whinge moan. You haven't even got a S/T so today & tomorrow doesn't effect you.
I tell you what, boycotting matches appears to have turned many of those fans into the most miserable souls on the planet.
Ok, I’ll wait till Tuesday, it will affect me then. Many apologies for not having a season ticket for only the second season since 1980. What an awful fan I am.
I feel the same and I only needed 2,I am not computer literate and at one stage i was going to abandon the whole thing and not go,luckily a friend came to the rescue and even printed for me as I dont have a printer,I know there is no easy way to do this due to short time scale,but surely someone could have thought of somehing better than this(I had to pay 2 transaction charges as I could not work out how to put 2 season tickets on one order)The play offs are stressful enough without all this.
Same as you mate. The bottom line is Roland is a cnut. If our club was being run like it should be we could all get our tickets in the normal way. But as we are being run by a cnut chaos ensues.
Just sell the club and FUCK OFF
With respect the ticketing arrangements appear to be working well with tickets downloaded by many people today. Ticketmaster are geared up to selling tickets quickly. This number of sales could not have been done with the normal ticketing system.
You are entitled to your views about the ownership but somebody in authority worked out how to cope with just a few days to set up after the opponents had been determined. If we had been playing Rotherham having finished fifth more time would have been available.
BTW the downloaded ticket looks just like the normal Charlton ticket.
Someone in authority? Is there anyone? In my opinion it’s just passing the buck.
Could have easily have opened the Box Office today and tomorrow from 9am to 5pm and done the job themselves.
Moan moan moan moan whinge moan. You haven't even got a S/T so today & tomorrow doesn't effect you.
I tell you what, boycotting matches appears to have turned many of those fans into the most miserable souls on the planet.
Ok, I’ll wait till Tuesday, it will affect me then. Many apologies for not having a season ticket for only the second season since 1980. What an awful fan I am.
You said that, I most certainly did not and would not. Awful fan of course not. Miserable fan - yes.
The club supporter database is a shambles it has to be said, which is making this process a lot harder than it should, as there are all sorts of duplicate log in details for supporters.
I had a CON number for many years, but after buying individual tickets by logging in with my email address, then buying a half year ST in January now have a new CON number. This worked fine to buy my playoff ticket, but have no idea why my number changed as I wasn't a new customer.
Just got home from Hamburg. Reading all this I am dreading trying to get a ticket. In my mind the club should cater for the whole spectrum of prospective purchasers. From those who want to turn up at the venue anytime before Thursday at six and pay cash, to those who have a magic microchip inserted in their forefinger, and a brain adapted to computer and IT geekery.I People don't all have easy access to printers, phones, smartphones, credit cards or debit cards and struggle with remembering which password or number is which and so on. Most fans have all the latest technology and nous but not all. And before the organs of the club declare we all should get with the (technological) programme, this is a club where on Friday night they couldn't display the teams for the U18 final on the screen, or announce them over the Tannoy. Maybe the technical challenges overwhelmed them when faced with the prospect of providing basic and fundamental information to paying customers at a football match at the Valley. Simplify the system and expect people to be the people they are, rather than expect everybody to conform or adapt to one complex method.
A bit of damned if they do, damned if they don't here. Just sortd mine in about 5 mins. Bit concerned when it said I was getting them posted to home, but then email popped up, delivered.
Just got home from Hamburg. Reading all this I am dreading trying to get a ticket. In my mind the club should cater for the whole spectrum of prospective purchasers. From those who want to turn up at the venue anytime before Thursday at six and pay cash, to those who have a magic microchip inserted in their forefinger, and a brain adapted to computer and IT geekery.I People don't all have easy access to printers, phones, smartphones, credit cards or debit cards and struggle with remembering which password or number is which and so on. Most fans have all the latest technology and nous but not all. And before the organs of the club declare we all should get with the (technological) programme, this is a club where on Friday night they couldn't display the teams for the U18 final on the screen, or announce them over the Tannoy. Maybe the technical challenges overwhelmed them when faced with the prospect of providing basic and fundamental information to paying customers at a football match at the Valley. Simplify the system and expect people to be the people they are, rather than expect everybody to conform or adapt to one complex method.
Ideally both personal sales at The Valley and Ticketmaster could be done in parallel. In reality it couldn't work and two systems trying to sell the same seats would have crashed.
(I was at the game on Friday and was unhappy to be given a list of names without numbers - just boxes. It seems some people got numbered sheets.)
Thanks for the comments re my not strong enough password,it was actually Ginger 123 after one of my dear departed cats,cant imagine too many people would use the same'.
Got a friend of mines tickets for him yesterday, he’s 82, not computer literate, or even owns one, a ST holder, gave me his ST number, D.O.B., and address, created an email address for him (to not confuse the system with my already registered email) activated his account, then purchased 2 north upper near his own seat ( he wanted to sit with his mate, but couldn’t reserve seat next to his reserved ST seat as the seat map doesn’t show that finer detail
How the fuck do i get tickets ? I've followed all the instructions but it keeps saying my account is already active but I dont have the correct privileges
How the fuck do i get tickets ? I've followed all the instructions but it keeps saying my account is already active but I dont have the correct privileges
Same here...........Zzzzzzz I'm not going but trying for others.
I think the advice given to me about going to the ticket agencies Stargreen or Keith Prowse near Oxford Circus might be wrong according to something I have read somewhere on CL that Ticket master does not want to deal with the physical artefact of a ticket. My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday. Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
I think the advice given to me about going to the ticket agencies Stargreen or Keith Prowse near Oxford Circus might be wrong according to something I have read somewhere on CL that Ticket master does not want to deal with the physical artefact of a ticket. My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday. Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
Buying my ticket was simple. Followed the instructions with no problems. Well done to the club for putting a system in place, subcontracting the worlds leading ticket seller was a good idea.
As a business they should not have enough resource sitting around to service this time of one off event.
Buying my ticket was simple. Followed the instructions with no problems. Well done to the club for putting a system in place, subcontracting the worlds leading ticket seller was a good idea.
As a business they should not have enough resource sitting around to service this time of one off event.
I’d imagine should we make Wembley then ticket master will do those as well?
Anybody that was in the queue that Sunday when we last got to a play-off final might think that the Ticketmaster option is a thousand times better than going through that again...
I’d imagine should we make Wembley then ticket master will do those as well?
Anybody that was in the queue that Sunday when we last got to a play-off final might think that the Ticketmaster option is a thousand times better than going through that again...
I think the advice given to me about going to the ticket agencies Stargreen or Keith Prowse near Oxford Circus might be wrong according to something I have read somewhere on CL that Ticket master does not want to deal with the physical artefact of a ticket. My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday. Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
Elsewhere it says Tuesday from 9.
Brilliant! I am up for going to the Valley tomorrow with cash to buy a ticket. Do you feel sure that is possible? If you can point me in the direction of 'elsewhere' so I can double check I would be grateful.
Comments
PS Tom from Eltham this is a joke
I tell you what, boycotting matches appears to have turned many of those fans into the most miserable souls on the planet.
BTW - Never received an email from the club but just used Client Ref from ST
Bought 4 tics and never asked for anyone's other info!
Awful fan of course not. Miserable fan - yes.
I had a CON number for many years, but after buying individual tickets by logging in with my email address, then buying a half year ST in January now have a new CON number. This worked fine to buy my playoff ticket, but have no idea why my number changed as I wasn't a new customer.
Reading all this I am dreading trying to get a ticket.
In my mind the club should cater for the whole spectrum of prospective purchasers.
From those who want to turn up at the venue anytime before Thursday at six and pay cash, to those who have a magic microchip inserted in their forefinger, and a brain adapted to computer and IT geekery.I
People don't all have easy access to printers, phones, smartphones, credit cards or debit cards and struggle with remembering which password or number is which and so on.
Most fans have all the latest technology and nous but not all.
And before the organs of the club declare we all should get with the (technological) programme, this is a club where on Friday night they couldn't display the teams for the U18 final on the screen, or announce them over the Tannoy. Maybe the technical challenges overwhelmed them when faced with the prospect of providing basic and fundamental information to paying customers at a football match at the Valley.
Simplify the system and expect people to be the people they are, rather than expect everybody to conform or adapt to one complex method.
(I was at the game on Friday and was unhappy to be given a list of names without numbers - just boxes. It seems some people got numbered sheets.)
I'm not going but trying for others.
My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday.
Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
Followed the instructions with no problems.
Well done to the club for putting a system in place, subcontracting the worlds leading ticket seller was a good idea.
As a business they should not have enough resource sitting around to service this time of one off event.
I am up for going to the Valley tomorrow with cash to buy a ticket.
Do you feel sure that is possible?
If you can point me in the direction of 'elsewhere' so I can double check I would be grateful.