I imagine the issue here is user error, what exactly are you doing Prague.
well for example on the laptop, I can get to that link on the left hand menu, which should open up the live audio commentary. But it only takes me to the payment gateway.
I'm in touch with the tech support, but so far he has only said he can't find anything registered under my email address. I sent him a screenshot of my account which says "account activated". Waiting for him to come back
I imagine the issue here is user error, what exactly are you doing Prague.
well for example on the laptop, I can get to that link on the left hand menu, which should open up the live audio commentary. But it only takes me to the payment gateway.
I'm in touch with the tech support, but so far he has only said he can't find anything registered under my email address. I sent him a screenshot of my account which says "account activated". Waiting for him to come back
When you click on 'live steam' wait a few seconds, the first page can be a little slow to load.
I imagine the issue here is user error, what exactly are you doing Prague.
well for example on the laptop, I can get to that link on the left hand menu, which should open up the live audio commentary. But it only takes me to the payment gateway.
I'm in touch with the tech support, but so far he has only said he can't find anything registered under my email address. I sent him a screenshot of my account which says "account activated". Waiting for him to come back
I have found that happens too.....there’s one page which just sends you round in circles and you cannot find a link to the coverage, I have two pages to link to the page, and when I use the other one it’s perfectly OK?
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
It’s not a browser problem.....there are two pages on the Charlton site through which you can access the live coverage link...one works and one doesn’t, it just keeps asking you to register....even if you are already registered and signed in! Been getting that problem from the start of the season.....I should really remove it from my desk top screen.
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
That £5 gives you video and audio
The audio only option is free though.
I don't think it is, it's 4 quid, I believe (although I've not used it myself)
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
That £5 gives you video and audio
The audio only option is free though.
I don’t think that’s correct.
Aha. Have you paid today then, or are you a long term subscriber?
last week I for sure got it for free. maybe I lucked out??
But then why doesn't the tech support guy come back with that simple explanation?
Also, if you're not a subscriber, isn't it normal it takes you to the payment section?
(Thanks as always for taking the interest)
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
That £5 gives you video and audio
The audio only option is free though.
I don't think it is, it's 4 quid, I believe (although I've not used it myself)
That's what I had in my head. £4. But last week i got it for free, and toady there is certainly no sign of such a £4 offer.
Sod it, I will rely on the match thread, and then try and find out for sure during the week. tech support guys still silent.
Comments
I'm in touch with the tech support, but so far he has only said he can't find anything registered under my email address. I sent him a screenshot of my account which says "account activated". Waiting for him to come back
Edit. Exactly the same on Chrome. Still nothing back from the tech support, and its half time on ShitFest Saturday...
https://www.cafc.co.uk/valley-pass/live-stream
Today, as last week, I am only going for the audio commentary. And that seems to be free, provided you've got a membership account active, which I have. Last week I got the audio ok.
The payment page only offers me the possibility of the video stream for £5. Nothing about audio there.
Been getting that problem from the start of the season.....I should really remove it from my desk top screen.
last week I for sure got it for free. maybe I lucked out??
But then why doesn't the tech support guy come back with that simple explanation?
Sod it, I will rely on the match thread, and then try and find out for sure during the week. tech support guys still silent.