Provisional play off ticket plan
Comments
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As a business do you think it is a good idea to be customer friendly?bbob said:Buying my ticket was simple.
Followed the instructions with no problems.
Well done to the club for putting a system in place, subcontracting the worlds leading ticket seller was a good idea.
As a business they should not have enough resource sitting around to service this time of one off event.
It feels like the barriers and hurdles to overcome are off putting, but I suppose being a loyal long term fan is not the same as being a customer.1 -
seth plum said:
Brilliant!Baldybonce said:
Elsewhere it says Tuesday from 9.seth plum said:I think the advice given to me about going to the ticket agencies Stargreen or Keith Prowse near Oxford Circus might be wrong according to something I have read somewhere on CL that Ticket master does not want to deal with the physical artefact of a ticket.
My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday.
Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
I am up for going to the Valley tomorrow with cash to buy a ticket.
Do you feel sure that is possible?
If you can point me in the direction of 'elsewhere' so I can double check I would be grateful.</blockquote
https://www.cafc.co.uk/news/view/5aed8d4d05363/faqs-charltons-play-off-semi-final-matches0 -
We’re Charlton fans, we like a challenge...seth plum said:
As a business do you think it is a good idea to be customer friendly?bbob said:Buying my ticket was simple.
Followed the instructions with no problems.
Well done to the club for putting a system in place, subcontracting the worlds leading ticket seller was a good idea.
As a business they should not have enough resource sitting around to service this time of one off event.
It feels like the barriers and hurdles to overcome are off putting, but I suppose being a loyal long term fan is not the same as being a customer.0 -
I'm not so sure particularly if season ticket holders and VG members will be allowed to buy 4 tickets.letthegoodtimesroll said:
Anybody that was in the queue that Sunday when we last got to a play-off final might think that the Ticketmaster option is a thousand times better than going through that again...Elthamaddick said:I’d imagine should we make Wembley then ticket master will do those as well?
I can't see any problems about getting a ticket for Thursday - I doubt the crowd will exceed 18000 - but getting one for Wembley is going to be a different matter0 -
Tickets can only be purchased from The Valley on Thursday once Ticketmaster have returned the data for the unsold seats. From Tuesday 9am non season ticket holders can purchase through Ticketmaster until Wednesday 2pm when tickets go off sale.0
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Thank you for the link but it doesn't seem to explain the Tuesday face value cash purchases, so I suppose that isn't going to happen and it has to be Thursday between 9 and 12.DRAddick said:seth plum said:
Brilliant!Baldybonce said:
Elsewhere it says Tuesday from 9.seth plum said:I think the advice given to me about going to the ticket agencies Stargreen or Keith Prowse near Oxford Circus might be wrong according to something I have read somewhere on CL that Ticket master does not want to deal with the physical artefact of a ticket.
My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday.
Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
I am up for going to the Valley tomorrow with cash to buy a ticket.
Do you feel sure that is possible?
If you can point me in the direction of 'elsewhere' so I can double check I would be grateful.0 -
Is that at the Valley through Ticketmaster?E-cafc said:Tickets can only be purchased from The Valley on Thursday once Ticketmaster have returned the data for the unsold seats. From Tuesday 9am non season ticket holders can purchase through Ticketmaster until Wednesday 2pm when tickets go off sale.
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That resource would simply be a properly designed and functioning online ticketing system, which is what the idiot Meire claimed they had bought in 2015, even though other clubs had warned them off the one they chose. It is now set to be replaced.bbob said:Buying my ticket was simple.
Followed the instructions with no problems.
Well done to the club for putting a system in place, subcontracting the worlds leading ticket seller was a good idea.
As a business they should not have enough resource sitting around to service this time of one off event.
If the system and data was robust it should easily cope with the 70 percent of people who would buy their tickets online and print at home, leaving the club to sell the remainder in whatever way fans (not Charlton) find most convenient. We’re probably only talking about 2/3,000 personal transactions, which a club Rochdale’s size could handle.
They were right to recognise that their set-up would fail and therefore to outsource this match, but it is not about having unused resources sitting around otherwise. It’s about yet more incompetent management. They have the resource. It’s just not fit for purpose.17 -
I have probably missed this but I assume all play off games will be live on Sky? None are listed at the moment0
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Thank you. I believe that might possibly mean buy through technology rather than in person.Baldybonce said:.
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According to the Radio times we are on Sky Thursday.DamoNorthStand said:I have probably missed this but I assume all play off games will be live on Sky? None are listed at the moment
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Yep, all being shown on Sky.DamoNorthStand said:I have probably missed this but I assume all play off games will be live on Sky? None are listed at the moment
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According to one of the other websites the cafc ticket office is open today 9-5 for those who wish to buy personally.(and tuesday till thursday}0
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Yep tickets on sale from the ground only from Thursday morning.seth plum said:
Thank you for the link but it doesn't seem to explain the Tuesday face value cash purchases, so I suppose that isn't going to happen and it has to be Thursday between 9 and 12.DRAddick said:seth plum said:
Brilliant!Baldybonce said:
Elsewhere it says Tuesday from 9.seth plum said:I think the advice given to me about going to the ticket agencies Stargreen or Keith Prowse near Oxford Circus might be wrong according to something I have read somewhere on CL that Ticket master does not want to deal with the physical artefact of a ticket.
My understanding now is that the only way to buy a ticket at face value with cash money, is a window of opportunity at The Valley between 9 am and 12 midday on Thursday.
Does anybody know if it is possible to pay cash for a face value ticket in advance any other way?
I am up for going to the Valley tomorrow with cash to buy a ticket.
Do you feel sure that is possible?
If you can point me in the direction of 'elsewhere' so I can double check I would be grateful.
Tickets will be on sale via Ticketmaster until 2pm on Wednesday, May 9th. They will then temporarily come off sale to enable Ticketmaster to transfer the data of all unsold tickets to the club.
All unsold tickets will then be printed at The Valley and any remaining tickets will go back on sale at 9am on Thursday, May 10th. It is anticipated that all tickets could have sold out by this time but any remaining tickets will be available to purchase in person from The Valley or through The Valley’s phone lines.
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With respect it might be for some mine has been a bloody nightmare, no correlation between the CRN on the season tickets to the ones they sent by email, neither of which were recognised it just said wrong package, whatever that means.Crusty54 said:
With respect the ticketing arrangements appear to be working well with tickets downloaded by many people today. Ticketmaster are geared up to selling tickets quickly. This number of sales could not have been done with the normal ticketing system.blackpool72 said:
Same as you mate.thickandthin63 said:I feel the same and I only needed 2,I am not computer literate and at one stage i was going to abandon the whole thing and not go,luckily a friend came to the rescue and even printed for me as I dont have a printer,I know there is no easy way to do this due to short time scale,but surely someone could have thought of somehing better than this(I had to pay 2 transaction charges as I could not work out how to put 2 season tickets on one order)The play offs are stressful enough without all this.
The bottom line is Roland is a cnut.
If our club was being run like it should be we could all get our tickets in the normal way.
But as we are being run by a cnut chaos ensues.
Just sell the club and FUCK OFF
You are entitled to your views about the ownership but somebody in authority worked out how to cope with just a few days to set up after the opponents had been determined. If we had been playing Rotherham having finished fifth more time would have been available.
BTW the downloaded ticket looks just like the normal Charlton ticket.
I could not do online, the ticketmaster office only recognised one of the CRN's the one on the season ticket,luckily mine.
My Brother's they said belonged to someone else and his seat had already been sold fortunately I managed to get 2 of three seated together.
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Seriously?thickandthin63 said:According to one of the other websites the cafc ticket office is open today 9-5 for those who wish to buy personally.(and tuesday till thursday}
If this is true I shall go down there this morning?
Genuinely delighted if this is happening.0 -
I did exactly this. Used somebody else’s season ticket and log in details, and got his, mine and my son’s tickets. Took less that 5 mins.clb74 said:
Exactly so in the 2 days no one whose had trouble getting a ticket has asked a season ticket holder if they would mind getting them a ticketricky_otto said:
Yesrazil said:Is it possible for a season ticket holder to buy extra non season ticket holder seats at this stage?
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All unsold tickets will then be printed at The Valley and any remaining tickets will go back on sale at 9am on Thursday, May 10th. It is anticipated that all tickets could have sold out by this time but any remaining tickets will be available to purchase in person from The Valley or through The Valley’s phone lines.
“Anticipated” by whom? Does the club understand nothing about its own supporters or basic statistics?
I am struggling to think of any circumstances in which the club has sold 24,000 home match tickets to its own supporters at full price in advance. In fact I’m not sure it has ever happened in Charlton’s entire history.
There were 14,000 home fans, officially, for Blackburn, including comps - there would need to another 10,000 sold to sell out, which is more than at any game in the last six years including football for a fiver, for a televised Thursday night first leg match against Shrewsbury Town, with comps restricted by the rules and all ST holders paying. That is complete fantasy.12 -
Probably best to ring ‘em mate and confirm it from the horses mouth. That’s not what the original guidelines said.seth plum said:
Seriously?thickandthin63 said:According to one of the other websites the cafc ticket office is open today 9-5 for those who wish to buy personally.(and tuesday till thursday}
If this is true I shall go down there this morning?
Genuinely delighted if this is happening.0 - Sponsored links:
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10 -5 according to official siteseth plum said:
Seriously?thickandthin63 said:According to one of the other websites the cafc ticket office is open today 9-5 for those who wish to buy personally.(and tuesday till thursday}
If this is true I shall go down there this morning?
Genuinely delighted if this is happening.0 -
Apologies if this has been made clear elsewhere but can someone just confirm for me that tickets will on sale on Thurs b4 the game?0
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Yes from 9amkinveachyaddick said:Apologies if this has been made clear elsewhere but can someone just confirm for me that tickets will on sale on Thurs b4 the game?
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It’s open between 10 and 5 according to a club tweet about today being the last day of Phase 1 for season ticketsthickandthin63 said:According to one of the other websites the cafc ticket office is open today 9-5 for those who wish to buy personally.(and tuesday till thursday}
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Season Ticket Holders
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People of the younger generation,will probably have no trouble negotiating the ticket buying procedure,as they have been brought up in an increasingly technical environment.War babies like me are in the shit whenever something needing the use of computers is required.Had it not been for a friends timely intervention I would have reduced my lap top to dust trying to buy tickets.I have no printer,and I cant tell a smart phone from a thick as shit phone,I have no doubt that some supporters dont even have access to the internet,but it now seems that the technically ignorant members of society are at a disadvantage especially in situations such as this.3
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Got mine. Took about 2 minutes.0
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Sometimes I think the geek contingent look at others and think 'wouldn't life be better if you were not you but the same as me'.0
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Our online computer systems couldn't have coped with the demand. Our phone lines couldn't have coped with the demand.LargeAddick said:
Someone in authority? Is there anyone? In my opinion it’s just passing the buck.Crusty54 said:
With respect the ticketing arrangements appear to be working well with tickets downloaded by many people today. Ticketmaster are geared up to selling tickets quickly. This number of sales could not have been done with the normal ticketing system.blackpool72 said:
Same as you mate.thickandthin63 said:I feel the same and I only needed 2,I am not computer literate and at one stage i was going to abandon the whole thing and not go,luckily a friend came to the rescue and even printed for me as I dont have a printer,I know there is no easy way to do this due to short time scale,but surely someone could have thought of somehing better than this(I had to pay 2 transaction charges as I could not work out how to put 2 season tickets on one order)The play offs are stressful enough without all this.
The bottom line is Roland is a cnut.
If our club was being run like it should be we could all get our tickets in the normal way.
But as we are being run by a cnut chaos ensues.
Just sell the club and FUCK OFF
You are entitled to your views about the ownership but somebody in authority worked out how to cope with just a few days to set up after the opponents had been determined. If we had been playing Rotherham having finished fifth more time would have been available.
BTW the downloaded ticket looks just like the normal Charlton ticket.
Could have easily have opened the Box Office today and tomorrow from 9am to 5pm and done the job themselves.
For most people buying online via the tickemaster system is far easier and more practical than a personal visit to the Valley. And in any event if the database is the thing that is causing problems this would be as true at the box office as for the ticketmaster system.0 -
There is an option to buy over the phone. Any phone btw.thickandthin63 said:People of the younger generation,will probably have no trouble negotiating the ticket buying procedure,as they have been brought up in an increasingly technical environment.War babies like me are in the shit whenever something needing the use of computers is required.Had it not been for a friends timely intervention I would have reduced my lap top to dust trying to buy tickets.I have no printer,and I cant tell a smart phone from a thick as shit phone,I have no doubt that some supporters dont even have access to the internet,but it now seems that the technically ignorant members of society are at a disadvantage especially in situations such as this.
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