Tiered Membership Scheme Incoming?
Comments
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Henry Irving said:When, if ever, will we get our £15 Valley Gold discount on our season tickets?
Not seen a timeline for the new membership scheme and the new season is a month away.
When, if ever, will they inform us if there are any changes to routes or timings on Valley Express? Had people's money but nothing forthcoming yet.Henry Irving said:When, if ever, will we get our £15 Valley Gold discount on our season tickets?
Not seen a timeline for the new membership scheme and the new season is a month away.1 -
I think the membership fee will be £15, VG members will get it free.Henry Irving said:When, if ever, will we get our £15 Valley Gold discount on our season tickets?
Not seen a timeline for the new membership scheme and the new season is a month away.1 -
Bit odd that you have to guess though, why haven’t they shared information on what this new scheme entails?guinnessaddick said:
I think the membership fee will be £15, VG members will get it free.Henry Irving said:When, if ever, will we get our £15 Valley Gold discount on our season tickets?
Not seen a timeline for the new membership scheme and the new season is a month away.0 -
Probably because they haven’t thought it through.se9addick said:
Bit odd that you have to guess though, why haven’t they shared information on what this new scheme entails?guinnessaddick said:
I think the membership fee will be £15, VG members will get it free.Henry Irving said:When, if ever, will we get our £15 Valley Gold discount on our season tickets?
Not seen a timeline for the new membership scheme and the new season is a month away.1 -
Be fair. It’s not a quick job to come up with marketing BS for justifying here’s some unimportant perks for things you used to get for free but probably don’t care about but now you have to pay for ! 😉😆guinnessaddick said:
Probably because they haven’t thought it through.se9addick said:
Bit odd that you have to guess though, why haven’t they shared information on what this new scheme entails?guinnessaddick said:
I think the membership fee will be £15, VG members will get it free.Henry Irving said:When, if ever, will we get our £15 Valley Gold discount on our season tickets?
Not seen a timeline for the new membership scheme and the new season is a month away.2 -
hot water in the Curbishley Mens?Elthamaddick said:
they'll get a lock on the toilet door and a pre-poured HT pintWSS said:Top tier will be allowed to control the brightness of the advertising boards?0 -
more chance of signing Bellingham and HaalandKingKinsella said:
hot water in the Curbishley Mens?Elthamaddick said:
they'll get a lock on the toilet door and a pre-poured HT pintWSS said:Top tier will be allowed to control the brightness of the advertising boards?4 -
You’ll get a free sticker kit with your seat number on to add yourself at the first game. Will save them getting someone to do it.5
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Maybe they’ll switch on the fans WiFi again…for members!0
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This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
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jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.2 -
https://forum.charltonlife.com/discussion/101850/age-verification?over+65+proofbobmunro said:jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.0 -
The reason is for the first time the club has emailed me asking for proof.bobmunro said:jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.
Apart for two years under Roland (which I now regret) I have had a season ticket continually since 1971.
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Don’t have much to add on the various schemes but wonder if a bit of the delays, poor messaging and general lack of coordination has been due to a gap in good marketing leadership. I know that the club have recently recruited a new head of marketing from another championship club, so perhaps another area this ownership are looking to fix and improve.0
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jose said:
The reason is for the first time the club has emailed me asking for proof.bobmunro said:jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.
Apart for two years under Roland (which I now regret) I have had a season ticket continually since 1971.I seem to recall being asked for proof of age four years ago when I hit 65 - but I might be misremembering and perhaps they didn't even ask then. Never been asked since.How many years you've been a ST holder is irrelevant - it's when you first tell them you are over 65.Call the ticket office and ask them why you've been asked for proof of age when you've had an over 65 for some years. Or is this the first year you've qualified?0 -
The ticket office made a mistake and sent out emails to ST holders who had already provided proof as well as to people qualifying for the first time, asking for proof of age.bobmunro said:jose said:
The reason is for the first time the club has emailed me asking for proof.bobmunro said:jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.
Apart for two years under Roland (which I now regret) I have had a season ticket continually since 1971.I seem to recall being asked for proof of age four years ago when I hit 65 - but I might be misremembering and perhaps they didn't even ask then. Never been asked since.How many years you've been a ST holder is irrelevant - it's when you first tell them you are over 65.Call the ticket office and ask them why you've been asked for proof of age when you've had an over 65 for some years. Or is this the first year you've qualified?
It's been discussed and explained numerous times on another thread.
It was the club's mistake but it could easily be resolved by replying to the email or phoning.0 -
I wish it was!bobmunro said:jose said:
The reason is for the first time the club has emailed me asking for proof.bobmunro said:jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.
Apart for two years under Roland (which I now regret) I have had a season ticket continually since 1971.I seem to recall being asked for proof of age four years ago when I hit 65 - but I might be misremembering and perhaps they didn't even ask then. Never been asked since.How many years you've been a ST holder is irrelevant - it's when you first tell them you are over 65.Call the ticket office and ask them why you've been asked for proof of age when you've had an over 65 for some years. Or is this the first year you've qualified?1 -
@jose - there is your issue. 1971 - 2026 = 55jose said:
The reason is for the first time the club has emailed me asking for proof.bobmunro said:jose said:This reminds me that I have to travel to the Valley to prove to the ticket staff that I qualify for my latest old git season ticket.
Why? Unless it's the first one at concession rates it should be automatically applied to renewals. Mine has been for the last 4 years since I first qualified.
Apart for two years under Roland (which I now regret) I have had a season ticket continually since 1971.
10 more years mate. 1 -
Will this be ready for this season?0
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No, is the answer.guinnessaddick said:Will this be ready for this season?2 -
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Had an email from Valley Gold this afternoon…thought it might be useful here…
Dear Valley Gold Subscriber,
As you may be aware, the club have been considering the introduction of a new membership scheme and reviewing the benefits available to Valley Gold subscribers ahead of the 2026/27 season.
The club have informed us that a new membership scheme will not be introduced for the 2026/27 season, as further consultation with supporters is required to ensure that any future scheme best meets the needs of the fanbase. With that review now complete, we'd like to update you on a number of Valley Gold subscriber benefits that were awaiting confirmation.
10% discount on club merchandise
Valley Gold subscribers will continue to receive a 10% discount on club merchandise, both in the Valley Superstore and through the club's new retail website. While it took a little longer than expected to implement the discount on the new website, it is now fully operational and ready to use. Click here to visit the new retail website now.
£15 rebate for men's season ticket holders
Valley Gold subscribers who hold a 2026/27 men's first-team season ticket are entitled to a £15 rebate. This can be claimed as CAFC Cash to spend on future ticket purchases, such as additional match tickets or future cup matches, or donated back to the club
Click here to find out more about how to use your CAFC Cash.
If you have not yet purchased your 2026/27 men's first-team season ticket, click here to buy yours now and receive the £15 CAFC Cash rebate.
Away ticket priority
Valley Gold subscribers will continue to benefit from away ticket priority throughout the 2026/27 season, operating in the same way as in previous campaigns.
As part of the club's consultation process, feedback was received regarding the fairness of Valley Gold access to away ticket priority. Following those discussions, the club recognised that any changes to this benefit should be introduced with sufficient notice, allowing supporters time to build up loyalty points where required.
With that in mind, the club has agreed to retain away ticket priority for Valley Gold subscribers during the 2026/27 season.
For more information on the club's loyalty points system, click here.
Other Valley Gold benefits
Please note that the following benefits will also continue as part of your Valley Gold subscription:
- Prize draw for 2x matchday passes into Floyd’s
- Opportunity to take part in the half time Crossbar Challenge
- Free entry to Charlton U21s and U18s fixtures
Thank you for your continued support of Valley Gold and for your patience while this review was taking place. We look forward to another exciting season and are grateful for the vital contribution Valley Gold subscribers make to the club.
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As soon as the West Ham away tickets were announced you just knew that this membership scheme was a non starter for this seasonguinnessaddick said:
No, is the answer.guinnessaddick said:Will this be ready for this season?
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