Attention: Please take a moment to consider our terms and conditions before posting.

Buy tickets at the ground? Club backtracks on £2.50 admin charge, retains £3 <2hrs pre-KO charge

WSS
WSS Posts: 25,070
edited July 2016 in General Charlton
http://www.cafc.co.uk/tickets/ticket-prices/

image

«134567…18

Comments

  • ForeverAddickted
    ForeverAddickted Posts: 94,319
    Jesus that even if you want to buy over the phone now as well... Used to be a £1 that
  • guinnessaddick
    guinnessaddick Posts: 28,633
    Do I have to pay if I got an NHS exemption certificate ?
  • DaveMehmet
    DaveMehmet Posts: 21,601
    edited July 2016
    "A bank-style internal queuing system has been set up with fans able to queue down the ramp and out on to Harvey Gardens if required"

    Had to laugh at this.. hope they haven't spent too much on the barriers.
  • cfgs
    cfgs Posts: 11,476
    It is almost as though they are trying to punish supporters for having the audacity to not buy a season ticket.
  • Macronate
    Macronate Posts: 12,892
    It's how we roll now, add-ons.
  • Fiiish
    Fiiish Posts: 7,998
    If the club is so strapped for cash why is it selling our best players at bargain basement prices?

    Madness.
  • HantsAddick
    HantsAddick Posts: 2,423
    That explains why my password is never recognized, they want the extra £2.50.
  • All_Thaid_Up
    All_Thaid_Up Posts: 2,293
    As long as they add the 2.50 onto the away fans customers as well. I bet they dont
  • cafcfan
    cafcfan Posts: 11,198
    Was that drafted by the same person who came up with the Labour Party rulebook?

    Does it apply to away matches as well as home games?
  • Sponsored links:



  • InspectorSands
    InspectorSands Posts: 5,188
    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "
  • WSS
    WSS Posts: 25,070
    InspectorSands said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    That option is buying them online and printing them off yourself.
  • Chris_from_Sidcup
    Chris_from_Sidcup Posts: 36,015
    Form an orderly queue please
  • InspectorSands
    InspectorSands Posts: 5,188
    WSS said:

    InspectorSands said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    That option is buying them online and printing them off yourself.
    Can't do that with an away ticket, though.
  • cafcfan
    cafcfan Posts: 11,198
    WSS said:

    InspectorSands said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    That option is buying them online and printing them off yourself.
    Can't do that for an away ticket though.
  • WSS
    WSS Posts: 25,070
    Gotcha
  • RedPanda
    RedPanda Posts: 4,987
    InspectorSands said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    I've emailed the 'fans' address with that link. I suggest others do the same - fans@cafc.co.uk
  • Henry Irving
    Henry Irving Posts: 85,225
    edited July 2016
    pay on the day then but then there is no record of your purchase on your purchase history.

    I'd suggest complaining to the ticket office manager but since the post was made redundent I don't think there is one.

    You could try Tony.keohane@cafc.co.uk or Katrien.meire@cafc.co.uk but don't hold your breath waiting for a reply.
  • Addickted2TheReds
    Addickted2TheReds Posts: 7,736
    Henry Irving said:

    pay on the day then but then there is no record of your purchase on your purchase history.

    I'd suggest complaining to the ticket office manager but since the post was made redundent I don't think there is one.

    You could try Tony.keohone@cafc.co.uk or Katrien.meire@cafc.co.uk but don't hold your breath waiting for a reply.

    Keohane
  • Henry Irving
    Henry Irving Posts: 85,225
    Addickted2TheReds said:

    Henry Irving said:

    pay on the day then but then there is no record of your purchase on your purchase history.

    I'd suggest complaining to the ticket office manager but since the post was made redundent I don't think there is one.

    You could try Tony.keohone@cafc.co.uk or Katrien.meire@cafc.co.uk but don't hold your breath waiting for a reply.

    Keohane
    him as well
  • Sponsored links:



  • InspectorSands
    InspectorSands Posts: 5,188
    The whole phasing-out-the-ticket-office thing's idiotic. For most people who live near the club, the ticket office is their first point of contact - asking them to go home and book online just puts a barrier up, which for a "community club of the year" is pretty daft. It's not like, say, closing a Tube ticket office, because people need public transport and will go along with alternative arrangements. Nobody needs to go to a football match, and faced with a barrier to leap over, they might find something else to do with their afternoon and disposable income.

    And it simply doesn't work for away matches, and probably breaks consumer law in that regard.

    It also kills sales at the club shop - how many of us have bought tickets at The Valley and then walked out having bought something at the shop?
  • shirty5
    shirty5 Posts: 19,231
    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.
  • cafcfan
    cafcfan Posts: 11,198
    Addickted2TheReds said:

    Henry Irving said:

    pay on the day then but then there is no record of your purchase on your purchase history.

    I'd suggest complaining to the ticket office manager but since the post was made redundent I don't think there is one.

    You could try Tony.keohone@cafc.co.uk or Katrien.meire@cafc.co.uk but don't hold your breath waiting for a reply.

    Keohane
    Bless You!
  • cafc999
    cafc999 Posts: 4,967
    I wonder if they asked the Target 20k action group for advice on this.....
  • InspectorSands
    InspectorSands Posts: 5,188
    http://www.cafc.co.uk/documents/1617-t-and-cs-for-match-tickets-00283-3184322.pdf
  • ForeverAddickted
    ForeverAddickted Posts: 94,319
    Wont be Football for a Fiver for many now then...
  • InspectorSands
    InspectorSands Posts: 5,188
    cafc999 said:

    I wonder if they asked the Target 20k action group for advice on this.....

    Maybe they should be renamed Target £2.50.

  • SOTF
    SOTF Posts: 1,149
    cafcfan said:

    WSS said:

    InspectorSands said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    That option is buying them online and printing them off yourself.
    Can't do that for an away ticket though.
    I'd imagine that the fact you're very likely to be able to pay on the day would give them an out. Although I'd have thought they'd need to provide that information up front.
  • SOTF
    SOTF Posts: 1,149
    InspectorSands said:

    http://www.cafc.co.uk/documents/1617-t-and-cs-for-match-tickets-00283-3184322.pdf

    Has 21 always been the case? £3 increase in ticket cost 2 hours before the match?

Categories

“Marketplace”