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Buy tickets at the ground? Club backtracks on £2.50 admin charge, retains £3 <2hrs pre-KO charge

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Comments

  • seth plum
    seth plum Posts: 53,448
    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.
  • Missed It
    Missed It Posts: 2,734
    Football for £7.50 doesn't have quite the same ring to it does it? Market you're way out of this one, morons.
  • WSS
    WSS Posts: 25,070
    shirty5 said:

    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.

    Wow.

    That's not an actual joke
  • WSS
    WSS Posts: 25,070
    seth plum said:

    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.

    It's on the T&Cs that you can download.
  • cafcfan
    cafcfan Posts: 11,198
    WSS said:

    shirty5 said:

    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.

    Wow.

    That's not an actual joke
    Staggering. They really want that casual trade don't they?
  • Henry Irving
    Henry Irving Posts: 85,227
    Have they released the matchday prices yet?

  • Simon E
    Simon E Posts: 806
    WSS said:

    Already stuck this on the Bury thread, but this may break consumer law:
    http://www.which.co.uk/consumer-rights/advice/can-i-avoid-hidden-ticket-charges

    "There should always be an option to buy tickets at face value without paying extra service charges. "

    That option is buying them online and printing them off yourself.
    But you can't buy coach tickets online. So if you need to get a coach you are forced to phone them, or go down there, and therefore forced to pay the booking fee.
  • Henry Irving
    Henry Irving Posts: 85,227
    @CAFCTarget20k

    @CAFCTickets

    polite requests for information
  • cafc999
    cafc999 Posts: 4,967
    Another "unique" experience being offered up by KM & Co
  • charltonbob
    charltonbob Posts: 8,259
    Desperate to force fans to buy season tickets, well having given mine up (until this scum have sold up) it probably means that I won't even bother attending the occasional match. After attending for 50 years never thought I'd feel like this but I'm not even bothered now.
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  • seth plum
    seth plum Posts: 53,448
    WSS said:

    seth plum said:

    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.

    It's on the T&Cs that you can download.
    Maybe they made a mistake, and they mean £2.50 in person rising to £3 in person two hours before kick off.
  • The whole phasing-out-the-ticket-office thing's idiotic. For most people who live near the club, the ticket office is their first point of contact - asking them to go home and book online just puts a barrier up, which for a "community club of the year" is pretty daft. It's not like, say, closing a Tube ticket office, because people need public transport and will go along with alternative arrangements. Nobody needs to go to a football match, and faced with a barrier to leap over, they might find something else to do with their afternoon and disposable income.

    And it simply doesn't work for away matches, and probably breaks consumer law in that regard.

    It also kills sales at the club shop - how many of us have bought tickets at The Valley and then walked out having bought something at the shop?

    But the fans are boycotting the club shop are they not?
  • A-R-T-H-U-R
    A-R-T-H-U-R Posts: 7,678
    seth plum said:

    WSS said:

    seth plum said:

    So I have to get four tickets for Bury. How do I get them at face value?
    I think the £3 hike before kick off is not actually true. It would mean that a purchase in person about 1.30 on a matchdays will be £5.50 more expensive.
    That can't possibly be the situation.

    It's on the T&Cs that you can download.
    Maybe they made a mistake, Buying our club when they don't have a scooby doo.
  • CafcWest
    CafcWest Posts: 6,170
    shirty5 said:

    Matchday ticket terms and conditions

    Adults, over-65 and under-21 ticket prices will increase by £3 two hours before kick-Off.

    So what happens when they have so few windows open that you can't actually buy 2 hours before...and you're stuck in the queue...where is the cut off point!?
  • Valiantphil
    Valiantphil Posts: 6,410
    Am I correct in thinking that buying an away ticket at the window incurs a £2.50 transaction fee?
    If so, I assume one transaction buying 2 tickets is £2.50 not a fiver ?
  • Henry Irving
    Henry Irving Posts: 85,227

    Am I correct in thinking that buying an away ticket at the window incurs a £2.50 transaction fee?
    If so, I assume one transaction buying 2 tickets is £2.50 not a fiver ?

    yes
  • Cardinal Sin
    Cardinal Sin Posts: 5,233
    It will kill of any repeat casual walk-up. You will stomach it first time because you have made the journey but it will rankle and you will be much less inclined next time. MI wonder which Numpty came up with this idea? The next laugh will be the actual match-day ticket prices - surely they have to keep these under a score - maybe £19? Presumably all Bronze matches in Division 3?
  • Macronate
    Macronate Posts: 12,892
    Do any other football clubs run with a modicum of competence do this?

    Or is this just another facet to the matchday experience?
  • AFKABartram
    AFKABartram Posts: 57,825
    @MartinCAFC

    Out of interest mate (and in terms of openness and accountability)

    1. Were these Target20k proposals you put to the club, or Club proposals?

    2. If the later, what was the provided response to the Club?

    3. When were the group made aware of this was going to be applied?

    Thanks mate
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  • C4FC4L1f3
    C4FC4L1f3 Posts: 1,917
    It is weird (meaning Unique) that anyone would think this doesn't add to the match day experience in a positive way!
  • A timely reminder that this regime are fucking useless.

    Laughably incompetent.

    Please, please, please fuck off out of our club. Please.
  • ChiAddick
    ChiAddick Posts: 1,781
    Why oh why people want to hand over these incompetent bastards. It's one thing after another.
  • WSS said:

    @InspectorSands is having a chat on Twitter with the ticket office.

    They are basically saying that if you go down to the ticket office to buy Bury tickets you'll pay the £2.50 but if you buy the tickets online then walk down to collect them then you won't pay that fee.

    Shambles.

    Hahaha - brilliant.

    The gift that keeps on giving.

    Apart from that gift is a massive dog shit.
  • ChiAddick
    ChiAddick Posts: 1,781
    WSS said:

    @InspectorSands is having a chat on Twitter with the ticket office.

    They are basically saying that if you go down to the ticket office to buy Bury tickets you'll pay the £2.50 but if you buy the tickets online then walk down to collect them then you won't pay that fee.

    Shambles.

    Unbelievable. Makes no sense at all.
  • T_C_E
    T_C_E Posts: 16,420
    cafc999 said:

    I wonder if they asked the Target 2k action group for advice on this.....

    sorted that for you. ;)
  • boggzy
    boggzy Posts: 3,595
    edited July 2016
    This might encourage more to actually *save* money as apparently it's very easy to buy a £5 kids print-at-home ticket online for any seat, any stand for any game. Just scan it and job's a good'un.

    Not that I'd ever advocate swindling Roland out of money in such a way, of course.
  • MrLargo
    MrLargo Posts: 7,989
    Can't wait to see how this works for the handful of away games that will go on restricted sale - Millwall, Gillingham, Wimbledon.