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Tottingham Hotspurs v Charlton Athletic (allocation 5,744 - SOLD OUT)

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  • bobmunro
    bobmunro Posts: 22,071
    edited August 20
    Bailey said:
    Doomer Jon said:
    Bailey said:
    stoneroses19 said:
    Bailey said:
    Redhenry said:
    Bailey said:
    I would like some guidance from those in the know, not the transfer in the knows, I have now failed to get a ticket for either West Ham or Spurs, I am a season ticket holder and Valley Gold member. Both memberships advertise 'priority tickets for away games' and has been stated on here and we all know that the club allocate two tickets, one is a member of whatever category and the second ticket is taken by someone with no category of membership, because they would have got their own ticket if that were the case. I have looked this up but I am no legal expert but under the most recent Competitions and Consumers Act 2024, it is illegal to advertise priority ticket allocations and then sell those allocations to those without priority. I am not an expert but if anyone can shed some light on this I would be grateful. 
    Have u linked the Valley Gold to your account? You should have been able to buy 2 at 11am
    There was 400 left allegedly Red, and probably my category was the largest, at 13.30 they were gone. And before anyone states that I am moaning, yes I am, because I know that the second ticket allocation is what denies me the chance to see my team play and I am at the Valley every home game and pay my Valley Gold Membership, so I actually believe the club is now in the wrong. 
    But your category was available at 11am. Not to sound harsh, but it was your choice to wait until 1:30 to purchase (obviously you might have been in a meeting etc.), you can’t expect the club to hold back your one ticket until you’re ready to buy it, as for all the club knows, you aren’t going to buy that ticket. 
    I take all of your points and agree with most but please tell me, who was the second ticket for? you can't sit on two seats can you ? A priority is for a ticket and absolutely whoever deserves a ticket should have one, I don't believe you have a priority for two. I have written to the club for clarification, lets see what occurs. I have asked them politely to remove their blurb about priority ticketing as it's incorrect and illegal. 
    Very sound. Be great to hear the response. Legally sounds on point.

    The priority you are given is for one ticket, not two. The latter being given potentially to someone who does not have enough, if any, loyalty points. 
    Thankyou Doomer, that essentially the point I am trying to make, potentially 2872 who may or may not have priority of any sort. 


    At Phase 7 today someone who just had VG, nothing else, no points at all, could have bought two tickets.

    The point you are making is objecting to anyone being able to buy two tickets, which is another valid argument - that has nothing to do with VG priority, which is, despite what you affirm, legal.

    VG gave a distinct advantage, at Phase 7 in particular.


  • clive
    clive Posts: 20,791
    Valley Gold started in August 1989, the price was £120.00 a year.
    The price today is the same, but with inflation the price today should be £336.
    If my memory serves me right it was Valley Gold what set the rule of 2 tickets per member, because people under the age of 18 could not join the scheme [now 16].
    So for example if a father & son aged below 16 wanted to buy tickets, the father could buy an extra ticket.
    A married couple for example could buy 2 tickets.
    £120 in 1989 was a lot of money, probably near the price of a season ticket & so it was very unlikely that people could afford to buy Valley Gold & a season ticket for each family member.

    The Loyalty point system was set up to reward the supporters who regularly attend home & away matches so they would be able to attend high demand away matches, this scheme came at no extra cost or membership fee.
    Millwall run an almost identical Loyalty Point scheme except they also have a membership scheme which costs £37.00 a year with some perks, see link below
    https://www.eticketing.co.uk/millwallfc/Memberships/List/Index/22

    So would people prefer a membership scheme/ loyalty point scheme similar to Millwall's much cheaper than Valley Gold but it means 1 ticket per person with the required points.


     


  • Uboat
    Uboat Posts: 12,669
    So pumped for when these go on general sale. 
  • SE9toDA2
    SE9toDA2 Posts: 161
    TellyTubby said:
    SE9toDA2 said:
    @TellyTubby but should someone with just valley gold get priority over season ticket holders who have done a handful of aways ?
    Probably not. My view is that the club should be promoting VG by offering incentives, it's extra money that the club wouldn't get. 
    TBH, I'm not up to date with what points a season ticket gives you, but I like the suggestion that VG gives you a chunk of points, perhaps equivalent to 75-100% of a season ticket. 

    My logic is that everyone knows in advance where they stand, you get a full season of home matches in return for a season ticket, whereas VG is really a donation if you don't have priority for tickets, and I'm confident that the scheme could die next season if not handled car

    @TellyTubby 230 points per season ticket plus this year extra 50 points if bought in phase 1.

    I agree with you that a fairer way would be to allocate Valley Gold a set number of points, say 120 rather than the plus VG or VG phases as at present. This would still give them priority to tickets but would make the system fairer as it supposed to be a loyalty scheme and the phase 7 of or valley gold is not allowing loyalty to season ticket holders or people that only attend a few games. 

    I’m also not a fan of the 2 per person but agree with others that maybe that should only be when buying a ticket for u18’s.

  • Fanny Fanackapan
    Fanny Fanackapan Posts: 19,523
    clive said:
    Valley Gold started in August 1989, the price was £120.00 a year.
    The price today is the same, but with inflation the price today should be £336.
    If my memory serves me right it was Valley Gold what set the rule of 2 tickets per member, because people under the age of 18 could not join the scheme [now 16].
    So for example if a father & son aged below 16 wanted to buy tickets, the father could buy an extra ticket.
    A married couple for example could buy 2 tickets.
    £120 in 1989 was a lot of money, probably near the price of a season ticket & so it was very unlikely that people could afford to buy Valley Gold & a season ticket for each family member.

    The Loyalty point system was set up to reward the supporters who regularly attend home & away matches so they would be able to attend high demand away matches, this scheme came at no extra cost or membership fee.
    Millwall run an almost identical Loyalty Point scheme except they also have a membership scheme which costs £37.00 a year with some perks, see link below
    https://www.eticketing.co.uk/millwallfc/Memberships/List/Index/22

    So would people prefer a membership scheme/ loyalty point scheme similar to Millwall's much cheaper than Valley Gold but it means 1 ticket per person with the required points.


     


    I believe this hits the nail fair & squarely on its head, clive.

    This is the scenario that some fans have heard when the "membership scheme" was being discussed. 

    Yet another, somewhat premature IMO, step towards the way that the BIG clubs conduct their business. 
  • Fanny Fanackapan
    Fanny Fanackapan Posts: 19,523
    se9addick said:
    clive said:

    So would people prefer a membership scheme/ loyalty point scheme similar to Millwall's much cheaper than Valley Gold but it means 1 ticket per person with the required points.
    No, Valley Gold is a product of our own, unique, history. I don’t want to gut it to replicate the generic schemes that other clubs have. We undervalue our clubs on history and culture at our peril. 
    Ain't that the truth.
  • palarsehater
    palarsehater Posts: 12,496
    also factors in we are in a time now where there are over subscribed games where previous seasons there weren't this season so far:

    west ham 
    spurs
    millwall
    qpr
    watford 

    all may not make general sale 2 seasons ago every game made general sale. 
  • palarsehater
    palarsehater Posts: 12,496
    for balance i still do think the 2 per person rule is silly it should only be applicable if buying an u18s ticket have an arsenal fan mate and theres is 1 per member, im an england supporters club member and that is also 1 per member. 

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    edited August 20
    This content has been removed.
  • Weegie Addick
    Weegie Addick Posts: 17,732
    Why do we think no new membership scheme has been launched? Perhaps the penny has finally dropped at the club that we were one of the first ever clubs to have such a scheme and we called it Valley Gold. 

    And now that we’ve applied for Cat 1 Academy status it might be a good time to revamp it and perhaps address the opportunity to expand it and increase what it can deliver for both the club and the fans? 
  • Fanny Fanackapan
    Fanny Fanackapan Posts: 19,523
    Weegie Addick said:
    Why do we think no new membership scheme has been launched? Perhaps the penny has finally dropped at the club that we were one of the first ever clubs to have such a scheme and we called it Valley Gold. 

    And now that we’ve applied for Cat 1 Academy status it might be a good time to revamp it and perhaps address the opportunity to expand it and increase what it can deliver for both the club and the fans? 
    Sounds positive, Weegie.

  • Weegie Addick
    Weegie Addick Posts: 17,732
    I’m just speculating, Fanny, but it would make sense! 
  • AFKABartram
    AFKABartram Posts: 59,324
    I think the thing that most often gets forgotten is that no scheme or approach is perfect, and every single one is open to some degree of abuse. 
  • Weegie Addick
    Weegie Addick Posts: 17,732
    edited August 20
    AFKABartram said:
    I think the thing that most often gets forgotten is that no scheme or approach is perfect, and every single one is open to some degree of abuse. 
    Yes indeed, and complaints nearly always stem from those that the system does not suit on the occasions when they wish to buy. 

    Change for the sake of change without proper analysis will likely lead to many many more problems and moans. For example, there may be a “purity” in one ticket per person but it would likely cause enormous problems and hassle to implement as it does not factor in perfectly reasonable ingrained behaviours under the current system. It’s not helped by difficulties in allocating tickets to others on the database at the time of purchase meaning many records are incomplete. 
  • MartinCAFC
    MartinCAFC Posts: 3,536
    With talk of a second ticket only for an U18, am I assuming correctly that U18's don't have there own loyalty points?

    If the club allowed U18's to have there own loyalty points then that would make sense to go for one ticket per person. That way a parent could buy for a ticket for all of the eligible U18's?

    The second ticket currently is effectively a 'general sale' ticket I think is the issue most people have with the system. Maybe if that second ticket was guaranteed to go to someone with the required loyalty points it may feel a bit fairer to people?
  • fenaddick
    fenaddick Posts: 22,815
    MartinCAFC said:
    With talk of a second ticket only for an U18, am I assuming correctly that U18's don't have there own loyalty points?

    If the club allowed U18's to have there own loyalty points then that would make sense to go for one ticket per person. That way a parent could buy for a ticket for all of the eligible U18's?

    The second ticket currently is effectively a 'general sale' ticket I think is the issue most people have with the system. Maybe if that second ticket was guaranteed to go to someone with the required loyalty points it may feel a bit fairer to people?
    U18s can get loyalty points (I believe) but it would be hard for an 11 year old to get a huge amount of points, for example. They can get the ST ones easy enough but lots of parents aren’t going to want their kid trekking to Middlesbrough on a Tuesday night and maybe missing two days of school for it. If there was ever to be a move to one ticket per person there would have to be some kind of exception for U18s when it comes to points imo. You don’t want to discourage the fans of the future from going to away games 
  • guinnessaddick
    guinnessaddick Posts: 31,266
    Covered End said:
    I've just tried to get my Spurs tickets and am disgusted to find that they've sold out.
    Ok I missed all the stages but it's not my fault.
    I shall be consulting my solicitor first thing in the morning.

    It seems that all those who want a ticket may not get one, my lord. 

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  • clive
    clive Posts: 20,791
    MartinCAFC said:
    With talk of a second ticket only for an U18, am I assuming correctly that U18's don't have there own loyalty points?

    If the club allowed U18's to have there own loyalty points then that would make sense to go for one ticket per person. That way a parent could buy for a ticket for all of the eligible U18's?

    The second ticket currently is effectively a 'general sale' ticket I think is the issue most people have with the system. Maybe if that second ticket was guaranteed to go to someone with the required loyalty points it may feel a bit fairer to people?
    Under 18s can gain loyalty points, the problem arises with Valley Gold as u16s [used to be u18s] are not allowed to join because of UK gambling laws/ restrictions.
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  • EastTerrace
    EastTerrace Posts: 4,111
    edited August 21
    Having been a member of Valley Gold since the start in 1989, it rarely benefits me ticket wise these days.

    For Away tickets I am generally around Phase 5, which has seemed to be the OR Valley Gold stage. I normally have the points required anyway, gained from  6/7 aways, so do wish this stage would have an AND Valley Gold stage to give me some priority.

    Maybe I should express this to the Club/VG if the scheme does continue.

    Bizarrely for Spurs, for the first time in ages, my points total had an AND Valley Gold stage.






  • stoneroses19
    stoneroses19 Posts: 7,983
    Bailey said:
    Seems to me that the notion of a member having access to priority tickets in preference to non members is a misnomer. What probably should happen, it's my opinion and nothing else, is the first tranche of tickets released should be single tickets not doubles, that would then fit the title of priority ticket for member categories. If a member doesn't take up his single ticket then that would join the second issue where two tickets could be claimed. 
    You’re still confusing guarantee of a ticket with ‘greater ticket priority’ which is the exact wording of the Valley Gold membership you chose to join. 

    You don’t get a guaranteed ticket for an away game, you get a better chance by moving up a phase or two and able to buy tickets before fans without VG.

    As with any type of purchase for a popular event, not just football, you need to buy the ticket quickly when available to you (for your personal reason you chose not to or weren’t able to buy your ticket when it was put on sale at 11am). 
  • letthegoodtimesroll
    letthegoodtimesroll Posts: 11,643
    Covered End said:
    I've just tried to get my Spurs tickets and am disgusted to find that they've sold out.
    Ok I missed all the stages but it's not my fault.
    I shall be consulting my solicitor first thing in the morning.

    Did he get a spare ?
  • Elthamaddick
    Elthamaddick Posts: 16,600
    45+ years with a ST - have done 75+ grounds but can count on one hand the number of aways I've done in the past 5/10 years apart from the 'big' ones. Only did Southampton away last season as my boy's first away game

    Back in my 20's went everywhere and had a few seasons of doing every game.

    Joined VG purely for times like this and realise I'm lucky to get the tickets I needed for this one, would've gone to West Ham but missed out and accept that because I don't do many these days....kids and life have taken over.

    Not gonna change anytime soon so I'll have to take my chances when games like this come up.

    It is what it is and I suspect there's quite a few others in a similar position
  • Addick93
    Addick93 Posts: 42
    Gave in and got some tickets in the Spurs ‘premium seat lounge’. Hopefully a few other Charlton will be in there too! 
  • FremlinsFellow
    FremlinsFellow Posts: 118
    It’s not a bad thing for the club to review the arrangements from time to time. 

    Lots of constructive comments on here and personally if I was a new season ticket holder I’d believe I would be able to get a ticket for this match, based on the allocation, even if I was unable to bring a mate along. I don’t think that would be an unreasonable assumption. 

    The club do not want to discourage new season ticket holders who want to feel part of the Charlton community and may be unaware how the stages / phases work. 

  • shine166
    shine166 Posts: 14,662
    edited August 21
    FremlinsFellow said:
    It’s not a bad thing for the club to review the arrangements from time to time. 

    Lots of constructive comments on here and personally if I was a new season ticket holder I’d believe I would be able to get a ticket for this match, based on the allocation, even if I was unable to bring a mate along. I don’t think that would be an unreasonable assumption. 

    The club do not want to discourage new season ticket holders who want to feel part of the Charlton community and may be unaware how the stages / phases work. 

    Why would you assume that ? We have 10000 st holders and had a allocation of 5700. The point system is widely shared every summer and its very easy to search back for away games to see the break down of points and when you'd be able to try for tickets (if some were remaining).


  • Off_it
    Off_it Posts: 29,504
    FremlinsFellow said:
    It’s not a bad thing for the club to review the arrangements from time to time. 

    Lots of constructive comments on here and personally if I was a new season ticket holder I’d believe I would be able to get a ticket for this match, based on the allocation, even if I was unable to bring a mate along. I don’t think that would be an unreasonable assumption. 

    The club do not want to discourage new season ticket holders who want to feel part of the Charlton community and may be unaware how the stages / phases work. 

    10,000+ season ticket holders, but only 5,000+ tickets available. 

    Why would any season ticket holders automatically assume they would get a ticket based on those numbers alone?

    And that's before you factor in VG, points for away games, 2 tickets per person, etc. 

    I never got tickets but thems the breaks and we all know the rules. What I've been doing since is trying to work out how I can maybe increase my points total for the next big game, not bleat and moan and threaten to take the club - my club - to court!

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