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Catering at the Valley

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  • Not sure if this is the right thread, but it was good to see real ale back in the East Stand with the former betting booth converted to a bar offering choice of 2 beers supplied by Camerons. Catering manager was on hand. Promised fresh barrels each game. The more punters the more chance it continue as regular feature.

    Damn i ended up with a pint of John Smiths..never again..total total shite.
  • Queues awful in the upper west today and little or no hot food on offer.

    New caterers are letting the side down.
  • Not sure if this is the right thread, but it was good to see real ale back in the East Stand with the former betting booth converted to a bar offering choice of 2 beers supplied by Camerons. Catering manager was on hand. Promised fresh barrels each game. The more punters the more chance it continue as regular feature.

    I was wondering when that stall would open again
  • edited October 2015
    My meal today in the Keith Peacock Suite consisted of a small bowl of orange and grapefruit segments to start.

    Main course was a small piece of rump steak, one slice of gammon, ONE sausage (were told we could only have one when we tried to take two), 2 small pieces of saute potato , half a tomato and two mushrooms. Followed by either a muffin, doughnut or Danish pastry, plus a small slice of cake at full time. For that you pay in excess of £75 per match.

    How nice it would have been to have a full English breakfast like they used to provide before Delaware North took over. The meal we had wasn't suitable for 10.30am.

    The staff and 'legends' are all excellent and make the day nice but the meals are a rip-off.
  • My meal today in the Keith Peacock Suite consisted of a small bowl of orange and grapefruit segments to start.

    Main course was a small piece of rump steak, one slice of gammon, ONE sausage(was told we could only have one when we tried to take two, 2 small pieces of saute potato , half a tomato and two mushrooms. Followed by either a muffin, doughnut or Danish pastry, plus a small slice of cake at full time. For that you pay in excess of £75 per match.

    How nice it would have been to have a full English breakfast like they used to provide before Delaware North took over. The meal we had wasn't suitable for 10.30am.

    The staff and 'legends' are all excellent and make the day nice but the meals are a rip-off.

    Did you get a cuppa?
  • My meal today in the Keith Peacock Suite consisted of a small bowl of orange and grapefruit segments to start.

    Main course was a small piece of rump steak, one slice of gammon, ONE sausage(was told we could only have one when we tried to take two, 2 small pieces of saute potato , half a tomato and two mushrooms. Followed by either a muffin, doughnut or Danish pastry, plus a small slice of cake at full time. For that you pay in excess of £75 per match.

    How nice it would have been to have a full English breakfast like they used to provide before Delaware North took over. The meal we had wasn't suitable for 10.30am.

    The staff and 'legends' are all excellent and make the day nice but the meals are a rip-off.

    Not impressive
  • Oh yes, I forgot the tea/coffee after the meal, at half time and full time!
  • foreign visitor in upper west couldn't quite understand why the burger bar in the upper west didn't have any burgers - only pies (he may not even realise what a pie was).
  • what was the Addick's Ale like?
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  • edited October 2015

    My meal today in the Keith Peacock Suite consisted of a small bowl of orange and grapefruit segments to start.

    Main course was a small piece of rump steak, one slice of gammon, ONE sausage(was told we could only have one when we tried to take two, 2 small pieces of saute potato , half a tomato and two mushrooms. Followed by either a muffin, doughnut or Danish pastry, plus a small slice of cake at full time. For that you pay in excess of £75 per match.

    How nice it would have been to have a full English breakfast like they used to provide before Delaware North took over. The meal we had wasn't suitable for 10.30am.

    The staff and 'legends' are all excellent and make the day nice but the meals are a rip-off.

    Took the family of 4 to Franky and Bennys for a cracking breakfast, cost £30,served by a Charlton fan, and also got a cup of tea!

  • Both were good; offered tasters I preferred the Addick's Ale. They are thinking of adding a Winter Warmer later this season if fans show there is demand for it. Catering Manager emphasised that Ales would only continue to be offered if sales justify it; kegs are not carried over to next match so what isn't sold on the day ends up .....A small step in the right direction but it is down to us "East Standers" to make the project a success. Personally I'll drink to that!

    what was the Addick's Ale like?

  • Went in Bartrams before the game, asked for a pint of Fosters, Pint of Smooth and an Orange juice. Was asked to repeat the order 3 times which I did when finally the bar maid asked "what's a smooth"
  • It's a dance isn't it?
  • Because of the early start strolled to the new Sainsbury's and there clean and pleasant café, as did a few other Addicks. Flat white and a cheese sandwich served clean fresh and hot (the coffee) within moments for £3.65.
    Sounds like a much better deal than the £75 quid one mentioned above.
  • edited October 2015
    Was delighted to see the Real Ale stand open. Went for a half time refreshment to be told that they'd already run out of the Addicks Ale (Was second in the Queue). There were only two Real Ale Kegs in there (Addick's Ale and Deuchars) with no backup if they'd run out.

    I saw the Catering Manager guy from Delaware North, and while congratulating him on its opening, told him it was disappointing that they couldn't organise to have sufficient beer available. His comment was pretty short "So, it opening is disappointing?", which clearly indicates he's unable to store more than half a sentence in his Brain. His compatriot did say that they hadn't expected such a demand, which I find laughable considering the discussions on here, the Various Representations from Fans (discussed here) and the fact that the 2 pop up stands last year were always busy, so they could have got an idea from them.

    I now understand from this thread, that there is no sale or return, or indeed mechanism to hold over ale to the next game. Looks as if this means they are trying to fully own the buying chain from Brewery to Glass, or create "Addick's Ale" as something special. With the small amount of turnover likely (even if it is busy on Match days), I dont see how this is going to work long term. If they keep stocking just enough to sell out and cover their costs, fans are just as likely to give up queuing and revert to the usual cooking Lager. Sale will then drop, and then they can close the Stand with a "We tried it and it didnt work out".

    It would seem more appropriate to work with some of the local micro pubs to either supply the Ale for them on a sale or return basis, or work with them to sell on any residual Kegs as a "The Only place outside the Valley where you can get Addicks Ale, blah blah blah".


    Rant over. Deuchars IPA was pretty good. Cant of course comment on the Addick's Ale.

    Edited: Deuchars WAS pretty good
  • How much on top of the £75 breakfast was the match ticket, car park and programme ?
  • Had my step mum over from China. It was Her first ever football match and she was very excited. Her favourite picture from the match was the HUGE and I mean HUGE roll that two tiny sausages were on in the "fans bar" and some chips. No butter on the roll either.

    We were left with the said rolls on one plate and 4 sausages and a few chips on the other.

    Total crap, not fit for human consumption! East street bar my arse
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  • We actually have a seasonal pass for the Keith Peacock Suite so the actual cost for us is less than £75 per match. The programme is included in the cost of the package but our season tickets were bought separately.

    The cost of the KPS package is £2100 per person per season (including VAT) but they do make an allowance for the price you have paid for your season ticket.

    We do enjoy the day and my Dad who is 88 really looks forward to going as all the staff are so good, however the food is very poor value for money as you get no choice and yesterday's meal was not suitable for the kick off time. It is the gradual erosion of the whole food package which annoys me. We used to have far more choice and it was a lot cheaper too before DN took over the catering.
  • In the lower west, they didn't even bother opening some of the kiosks and the middle kiosk sandwiched between the 2 food outlets that sells alcohol was manned by one guy. I got there at 43 minutes gone on the clock with one person in front of me who ordered 'pint and a half of fosters' which confused the hell out of the guy serving asking ' a pint or a half ' he took his time, poured the pint, and half eventually, added up the money slowly and then it was my turn to be served. just a bottle of cider and a water, nothing needing to be poured, he took his time, couldn't find the bottle top remover and seemed distracted by a rowdy gentleman at the bottom of the stairs having a disagreement with the stewards, so wasn't watching what he was doing so took ages to get the lid off. he didn't take the lid off the water though so that was a result. It came to 6.20 or whatever, so gave him a £20, plus 20p which confused the hell out of him and he almost gave me a tenner and a fiver as change. As I walked off to watch the last min of the 1st half on the screen, I noticed the queue behind me was at least 10, snaking round, there were no extra staff to help with 'the rush' and this was all before the whistle went. really poor. would be really miffed had I stayed in my seat till half time to witness that. it really isn't that difficult to get right, i just can't understand it.

    did make us laugh 2 gentlemen returning to their seats after half time (about 10 mins in), they didn't look local, one had a hotdog and the other 3/4 of a pint, walking to his seat in the lower west. fair play to him, I'm sure he wasn't aware of the rules and wasn't trying to pull a fast one, no one stopped him or took it off him.
  • In the lower west, they didn't even bother opening some of the kiosks and the middle kiosk sandwiched between the 2 food outlets that sells alcohol was manned by one guy. I got there at 43 minutes gone on the clock with one person in front of me who ordered 'pint and a half of fosters' which confused the hell out of the guy serving asking ' a pint or a half ' he took his time, poured the pint, and half eventually, added up the money slowly and then it was my turn to be served. just a bottle of cider and a water, nothing needing to be poured, he took his time, couldn't find the bottle top remover and seemed distracted by a rowdy gentleman at the bottom of the stairs having a disagreement with the stewards, so wasn't watching what he was doing so took ages to get the lid off. he didn't take the lid off the water though so that was a result. It came to 6.20 or whatever, so gave him a £20, plus 20p which confused the hell out of him and he almost gave me a tenner and a fiver as change. As I walked off to watch the last min of the 1st half on the screen, I noticed the queue behind me was at least 10, snaking round, there were no extra staff to help with 'the rush' and this was all before the whistle went. really poor. would be really miffed had I stayed in my seat till half time to witness that. it really isn't that difficult to get right, i just can't understand it.

    did make us laugh 2 gentlemen returning to their seats after half time (about 10 mins in), they didn't look local, one had a hotdog and the other 3/4 of a pint, walking to his seat in the lower west. fair play to him, I'm sure he wasn't aware of the rules and wasn't trying to pull a fast one, no one stopped him or took it off him.

    I know the exact person you are talking about.

    They normally have one guy who has about 20-30 half filled pints on the table and his job is to fill them up on the 45th min.

  • dogpat65 said:

    Was delighted to see the Real Ale stand open. Went for a half time refreshment to be told that they'd already run out of the Addicks Ale (Was second in the Queue). There were only two Real Ale Kegs in there (Addick's Ale and Deuchars) with no backup if they'd run out.

    I saw the Catering Manager guy from Delaware North, and while congratulating him on its opening, told him it was disappointing that they couldn't organise to have sufficient beer available. His comment was pretty short "So, it opening is disappointing?", which clearly indicates he's unable to store more than half a sentence in his Brain. His compatriot did say that they hadn't expected such a demand, which I find laughable considering the discussions on here, the Various Representations from Fans (discussed here) and the fact that the 2 pop up stands last year were always busy, so they could have got an idea from them.

    I now understand from this thread, that there is no sale or return, or indeed mechanism to hold over ale to the next game. Looks as if this means they are trying to fully own the buying chain from Brewery to Glass, or create "Addick's Ale" as something special. With the small amount of turnover likely (even if it is busy on Match days), I dont see how this is going to work long term. If they keep stocking just enough to sell out and cover their costs, fans are just as likely to give up queuing and revert to the usual cooking Lager. Sale will then drop, and then they can close the Stand with a "We tried it and it didnt work out".

    It would seem more appropriate to work with some of the local micro pubs to either supply the Ale for them on a sale or return basis, or work with them to sell on any residual Kegs as a "The Only place outside the Valley where you can get Addicks Ale, blah blah blah".


    Rant over. Deuchars IPA was pretty good. Cant of course comment on the Addick's Ale.

    Edited: Deuchars WAS pretty good

    I can understand them not wanting half empty casks, but full ones can easily be sold on. Caledonian isn't a small micro, but a well regarded Edinburgh Brewery, now owned by Heineken who have our beer contract, I'm sure there will be other local pubs with Heineken contracts, especially for Deuchars which is popular in the free trade.

    On a separate point, are there licensing restrictions so that the kiosks HAVE to shut after the game> If these was ale left over, many people would be happy to hang around for half an hour and miss the crush on the trains/buses
  • dogpat65 said:

    Was delighted to see the Real Ale stand open. Went for a half time refreshment to be told that they'd already run out of the Addicks Ale (Was second in the Queue). There were only two Real Ale Kegs in there (Addick's Ale and Deuchars) with no backup if they'd run out.

    I saw the Catering Manager guy from Delaware North, and while congratulating him on its opening, told him it was disappointing that they couldn't organise to have sufficient beer available. His comment was pretty short "So, it opening is disappointing?", which clearly indicates he's unable to store more than half a sentence in his Brain. His compatriot did say that they hadn't expected such a demand, which I find laughable considering the discussions on here, the Various Representations from Fans (discussed here) and the fact that the 2 pop up stands last year were always busy, so they could have got an idea from them.

    I now understand from this thread, that there is no sale or return, or indeed mechanism to hold over ale to the next game. Looks as if this means they are trying to fully own the buying chain from Brewery to Glass, or create "Addick's Ale" as something special. With the small amount of turnover likely (even if it is busy on Match days), I dont see how this is going to work long term. If they keep stocking just enough to sell out and cover their costs, fans are just as likely to give up queuing and revert to the usual cooking Lager. Sale will then drop, and then they can close the Stand with a "We tried it and it didnt work out".

    It would seem more appropriate to work with some of the local micro pubs to either supply the Ale for them on a sale or return basis, or work with them to sell on any residual Kegs as a "The Only place outside the Valley where you can get Addicks Ale, blah blah blah".


    Rant over. Deuchars IPA was pretty good. Cant of course comment on the Addick's Ale.

    Edited: Deuchars WAS pretty good

    I can understand them not wanting half empty casks, but full ones can easily be sold on. Caledonian isn't a small micro, but a well regarded Edinburgh Brewery, now owned by Heineken who have our beer contract, I'm sure there will be other local pubs with Heineken contracts, especially for Deuchars which is popular in the free trade.

    On a separate point, are there licensing restrictions so that the kiosks HAVE to shut after the game> If these was ale left over, many people would be happy to hang around for half an hour and miss the crush on the trains/buses
    Ah, but they'd have to pay the staff extra. Not sure how many people you'd get hanging around on an open concourse in mid-winter when there's a pub round the corner, as well as the indoor bars at the ground.
  • what was the Addick's Ale like?

    Probably John Smiths in a plastic glass with 'Addicks Ale' on it.
  • iainment said:

    Hi, what is the vegetarian pie today?

    Vegetarian.

    Yes but what is it?

    Cheese and onion.

    Is it vegetarian cheese?

    It's cheese and onion.

    Is the cheese in it vegetarian cheese or not?

    It's cheese - beckons boss over.

    Boss - it's cheese.

    But is it vegetarian cheese.

    What are you on about.

    Some cheese is vegetarian, most isn't.

    I don't know.




    There are so many vegetarian options for a pie that to only offer cheese and onion and not know if it's vegetarian cheese is just pathetic.

    Until they actually cater for veggies they're not getting my money.

    Is all cheese not vegetarian?

    Identifying a vegetarian:

    Someone who lives on a diet of grains, pulses, nuts, seeds, vegetables and fruits with, or without, the use of dairy products and eggs. A vegetarian does not eat any meat, poultry, game, fish, shellfish* or by-products of slaughter.

    There are different degrees of vegetarianism which may be what causes confusion with caterers.

    The four most common forms of vegetarianism are:

    Lacto-ovo-vegetarian. Eats both dairy products and eggs. This is the most common type of vegetarian diet.

    Lacto-vegetarian. Eats dairy products but not eggs.

    Ovo-vegetarian. Eats eggs but not dairy products.

    Vegan. Does not eat dairy products, eggs, or any other animal products.

    So from this I deduce that not all cheeses are Vegan.
  • Dazzler21 said:

    iainment said:

    Hi, what is the vegetarian pie today?

    Vegetarian.

    Yes but what is it?

    Cheese and onion.

    Is it vegetarian cheese?

    It's cheese and onion.

    Is the cheese in it vegetarian cheese or not?

    It's cheese - beckons boss over.

    Boss - it's cheese.

    But is it vegetarian cheese.

    What are you on about.

    Some cheese is vegetarian, most isn't.

    I don't know.




    There are so many vegetarian options for a pie that to only offer cheese and onion and not know if it's vegetarian cheese is just pathetic.

    Until they actually cater for veggies they're not getting my money.

    Is all cheese not vegetarian?

    Identifying a vegetarian:

    Someone who lives on a diet of grains, pulses, nuts, seeds, vegetables and fruits with, or without, the use of dairy products and eggs. A vegetarian does not eat any meat, poultry, game, fish, shellfish* or by-products of slaughter.

    There are different degrees of vegetarianism which may be what causes confusion with caterers.

    The four most common forms of vegetarianism are:

    Lacto-ovo-vegetarian. Eats both dairy products and eggs. This is the most common type of vegetarian diet.

    Lacto-vegetarian. Eats dairy products but not eggs.

    Ovo-vegetarian. Eats eggs but not dairy products.

    Vegan. Does not eat dairy products, eggs, or any other animal products.

    So from this I deduce that not all cheeses are Vegan.
    a lot of cheese is made by using rennet which is enzymes from an animals stomach.
  • Yep just re-read the first page lol

    Yum.

    I love all kinds of cheese. Do these "vegetarian" cheeses taste anywhere near as good?

  • This thread is why I don't spend any money with Charlton other than my ST. Drink before the game, get some food from the valley cafe, the chippie, the Kebab shop or Sainsburys by the station & drink afterwards. The food/drink in the ground is overpriced & generally shite.
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