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What to do if your tickets don't arrive

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  • MuttleyCAFC
    MuttleyCAFC Posts: 47,730
    Seeing lots of people saying they've got theirs today while I'm at work with everything crossed mine are on the door mat when i get home.

    Don't think I've ever been nervous to open my front door before.
    Your dog has eaten them!
  • addickson
    addickson Posts: 891
    addickson said:
    As I mentioned on another thread...
    My ticket hasn’t arrived and I’m leaving for London first thing tomorrow. Been on the phone using the number shown above and after a 45 minute hold was told to email tickets@cafc.co.uk to explain and ask for a duplicate ticket for collection at Wembley. I’ve done that and received a reply saying that my mail would receive a response within 48 hours.

    Got a message back from tickets@cafc.co.uk asking me to send an email to tickets@cafc.co.uk tomorrow when they'll be processing duplicate tickets. Any lifers going to Kidbrooke Beer Festival tonight I'll be the fat Scottish bloke in the corner banging my head against the wall and gently weeping.
  • superclive
    superclive Posts: 1,809
    I've just got mine. looks like Monday orders are coming today. good luck everyone 
  • DaveStorry
    DaveStorry Posts: 989
    Both my Sunday and Monday orders just arrived
  • Monday's order has apparently arrived today
  • Bought 9am monday and nothing in todays post. Won't be at home tomorrow to check the post and due to work I have no chance of making calls. Gonna be a mare...
  • SaySomething
    SaySomething Posts: 2,528
    edited May 2019
    Has anyone received those ordered on Monday
    Yep, arrived today,  i don't have to print my own now!
  • Still waiting for the postie here, meant to be working from home but not much chance of that right now, football is a stressful sport.  :)
  • oohaahmortimer
    oohaahmortimer Posts: 34,155
    Mondays orders arrived now so all sorted , fingers crossed for everyone else
  • Ordered Saturday morning, today’s post just arrived and they weren’t in it. I called the ticket line as concerned post won’t be here by 2pm tomorrow in time to call and was told there is nothing they can do now, only that I should call if they don’t arrive tomorrow. When I explained that I might not be able to call by 2pm as the website states, he said don’t worry the phone lines will be open until 9pm.....
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  • Has anyone had any info regarding tickets if living abroad eg: collection? 

    Cant get hold of ticket office by phone and not constantly calling from Finland to get a full que voice message
  • grumpyaddick
    grumpyaddick Posts: 6,596
    I can't take any more I tell you. I just cant take it...
  • ateamofcorygibbs
    ateamofcorygibbs Posts: 1,193
    No tickets today and I'm meant to be leaving for London. No luck getting through so far on the phone...
    just managed to get through - apparently they can't issue the print-at-home tickets yet, but because i said i wouldn't be able to check my post tomorrow they've apparently put me on a list of people who need them. Just sweating on them arriving by email now, so I don't have another panicked phone call to make tomorrow!
  • Phew, tickets just arrived, after the stress about buying tickets, then the stress if my tickets would arrive, now I can finally relax and just focus on stressing about the game Sunday. 
  • Hastingsaddick
    Hastingsaddick Posts: 4,079
    I've just got mine. looks like Monday orders are coming today. good luck everyone 
    Same here, also in the post were the Wetherspoons vouchers for 50p off a pint along with new CAMRA membership. Good luck to all those still waiting.
  • MuttleyCAFC
    MuttleyCAFC Posts: 47,730
    Phew, tickets just arrived, after the stress about buying tickets, then the stress if my tickets would arrive, now I can finally relax and just focus on stressing about the game Sunday. 
    Easy 3-0 victory and you will be wondering what all the stress was about on Sunday evening!
  • RDG
    RDG Posts: 232
    Ordered mine around 10.30am Monday and they've arrived this afternoon. So hopefully lots of people will be getting home this evening to find theirs.
  • Covered End
    Covered End Posts: 52,013
    Bought 9am monday and nothing in todays post. Won't be at home tomorrow to check the post and due to work I have no chance of making calls. Gonna be a mare...
    Send an e mail.
  • When the postman put letters through the door today, my heart was beating way too fast. If they weren't delivered, I knew I was in for alot of stress.  Thankfully, they were.  Hope yours turn up. 

    Now just playing the Clive Mendonca song on full blast. 

    Neighbours are not happy 😂

    stackitsteve said:
    Seeing lots of people saying they've got theirs today while I'm at work with everything crossed mine are on the door mat when i get home.

    Don't think I've ever been nervous to open my front door before.

  • seth plum
    seth plum Posts: 53,448
    Yay
    Tickets bought Sunday have arrived in the mid-day (only) post!.
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  • Covered End
    Covered End Posts: 52,013
    Ordered Saturday morning, today’s post just arrived and they weren’t in it. I called the ticket line as concerned post won’t be here by 2pm tomorrow in time to call and was told there is nothing they can do now, only that I should call if they don’t arrive tomorrow. When I explained that I might not be able to call by 2pm as the website states, he said don’t worry the phone lines will be open until 9pm.....
    Have you checked that Charlton have your correct address ?
  • Covered End
    Covered End Posts: 52,013
    Has anyone had any info regarding tickets if living abroad eg: collection? 

    Cant get hold of ticket office by phone and not constantly calling from Finland to get a full que voice message
    If Charlton have your address as outside of the UK, then your tickets are to be collected at Wembley.
  • orpingtonRED
    orpingtonRED Posts: 3,474
    Ordered mine Monday late afternoon and arrived today in West Wickham. 
  • shine166
    shine166 Posts: 13,924
    VG membership from Saturday arrive, guess my tickets will be tomorrow. 
  • stackitsteve
    stackitsteve Posts: 12,105
    Panic over for me.
    everything crossed for those still waiting
  • carly burn
    carly burn Posts: 19,462
    Mine arrived this morning. Ordered Monday
  • Bought 9am monday and nothing in todays post. Won't be at home tomorrow to check the post and due to work I have no chance of making calls. Gonna be a mare...
    Yes, yes and effing yes!! My postie must be a Mackem, neighbour just called round and passed on two letters meant for my address and one was my tickets. Waiting for the birth of your first born is less stressful
  • Redrobo
    Redrobo Posts: 11,330
    Mine arrived yesterday out in Kent, posted one on to Wales yesterday at 4pm - he got it lunchtime. Impressed
  • Cafctekkers
    Cafctekkers Posts: 1,254
    Ordered Monday still not arrived today in Sidcup....
  • Ordered Monday still not arrived today in Sidcup....
    No sign of mine....