Expecting fans to pay more to watch home games on TV that they have paid to watch in person is absolutely wrong and unforgivable. Charging a £1.50 booking fee is taking the piss. Next they will begging us to buy season tickets. Why not simply make all 9 games free to all season ticket holders. You can bet the streaming technology isn't geared up for 10,000 ST holders and won't be either. I intend to yet my money back, find other ways to watch the games and won't be renewing my ST until I am comfortable that the clubs owner isn't going to pocket my money and do a runner.
Other than students I can't see any examples in which the cafc cash doesn't more than cover the cost of the home game package. Then, naturally away games cost on top of that (not something we would have got with our season tickets).
For me I get £65 back. Then for £7 more than I would have spent this season I get all the away games. Added to this, I'm not spending £10-£30 on burgers and pints every home game!
I genuinely don't see what's so bad about this system.
What does take the piss is the £1.50 transaction fee!
I just don't get it. I want to see the remaining home games online, paid for - at least in part - by rebate on my season ticket But the Valley Pass options on club website say they don't include live streaming of games! WTF?
Can anybody help, please?
Do everything through the memo on the website. Go to the bottom and register. Name, email, password (keep a note). Submit.
Go back to memo, read until you get to the top line of second paragraph season ticket holders “clicking here” which is highlighted in red. Click.
Go into stream games.
Go into streaming voucher packages Use drop down box to select 1 package of 9 games Add to basket Pay using your credit.
I just don't get it. I want to see the remaining home games online, paid for - at least in part - by rebate on my season ticket But the Valley Pass options on club website say they don't include live streaming of games! WTF?
Can anybody help, please?
Do everything through the memo on the website. Go to the bottom and register. Name, email, password (keep a note). Submit.
Go back to memo, read until you get to the top line of second paragraph season ticket holders “clicking here” which is highlighted in red. Click.
Go into stream games.
Go into streaming voucher packages Use drop down box to select 1 package of 9 games Add to basket Pay using your credit.
Good luck.
Thanks very much, Redrobo. Will fortify myself and have a go...
A think they've a right cheek charging a £1.50 transaction fee.
I assume if you purchase on a match by match basis that would cost you an additional £13.50
I bought the streaming package for £72 which matched my CAFC cash. I had to pay £1.50 by card to cover the transaction fee. This went through the second time after the transaction was blocked first time by my cookies setting. Then surprised to see my CAFC cash account stands at £3.00!!! So I think they are refunding the £1.50 and for me they also refunded it for the first failed transaction.
I had £62 CAFC cash and my kids £19 each, however can't see how I can combine the 2 to pay for all the games ?!?!
also - know this will sound stupid, but presume with a smart TV you can just login on your TV and watch it?
That’s what I’m keen to know. I don’t have a home computer or laptop, only an iPad. And I don’t want to pay to watch a game on that. Does the stream come out ok on a Smart TV if I use via the Internet on the TV?
I had £62 CAFC cash and my kids £19 each, however can't see how I can combine the 2 to pay for all the games ?!?!
also - know this will sound stupid, but presume with a smart TV you can just login on your TV and watch it?
That’s what I’m keen to know. I don’t have a home computer or laptop, only an iPad. And I don’t want to pay to watch a game on that. Does the stream come out ok on a Smart TV if I use via the Internet on the TV?
Do you not have Chromecast etc. so you can stream from your iPad to the TV?
I had £62 CAFC cash and my kids £19 each, however can't see how I can combine the 2 to pay for all the games ?!?!
also - know this will sound stupid, but presume with a smart TV you can just login on your TV and watch it?
That’s what I’m keen to know. I don’t have a home computer or laptop, only an iPad. And I don’t want to pay to watch a game on that. Does the stream come out ok on a Smart TV if I use via the Internet on the TV?
Do you not have Chromecast etc. so you can stream from your iPad to the TV?
I had £62 CAFC cash and my kids £19 each, however can't see how I can combine the 2 to pay for all the games ?!?!
also - know this will sound stupid, but presume with a smart TV you can just login on your TV and watch it?
That’s what I’m keen to know. I don’t have a home computer or laptop, only an iPad. And I don’t want to pay to watch a game on that. Does the stream come out ok on a Smart TV if I use via the Internet on the TV?
You may want to test the connection out before Saturday. Trying to get VP to work, connecting my iPad to a Samsung tv is proving bloody difficult atm. I suspect for many, making payment will prove the easy bit.
Be grateful if someone could help. I have two season rickets (myself and my gf). On the website my cafc cash is 38. When I go to the refunds part it says both season tickets have been credited with 38 cafc cash. She does not have a second log in to the ticketing website. Am I missing something or should I have 76?
Can I watch it direct on my tv if it has internet explorer? Or does it have to be on a laptop through a cable to the tv
Unless you understand @ForeverAddickted answer above, which I didn't, there is a less non tech way I think. We are registered for Valley Pass on our laptop. You can go onto the internet on your smart TV, go to the Valley Pass section of the CAFC website and log in on there using your username and password. I presume once you have bought the game package it will show up here but isn't yet. Think and hope this will work
Can I watch it direct on my tv if it has internet explorer? Or does it have to be on a laptop through a cable to the tv
Unless you understand @ForeverAddickted answer above, which I didn't, there is a less non tech way I think. We are registered for Valley Pass on our laptop. You can go onto the internet on your smart TV, go to the Valley Pass section of the CAFC website and log in on there using your username and password. I presume once you have bought the game package it will show up here but isn't yet. Think and hope this will work
Hopefully this will work but if I were you I'd try playing a different Valley Pass video on the TV before Saturday just to make sure the video player will work on the TV. Will give you time to order cables etc. if it doesn't.
What time do the streams normally start on ValleyPass for a 3pm KO? Is there any build up at all?
Usually it starts around 10-15 minutes before kick-off, but for these upcoming matches it might be starting a bit earlier. Full details will be announced later in the week.
Both myself and my girlfriend have £29 on our accounts. The two accounts are linked and assigned to each other. We will be watching the remaining games in the same household, but when trying to purchase the remaining games, I can only access one £29 CAFC Cash and not £58 CAFC Cash for both amounts.
This means that the only way is to purchase the home games on one account, leaving £2 CAFC Cash, but having to pay £1.50 transaction fee, and the away games to be purchased on the other account and having to pay £22.50 out including transaction fee. All because they can't allow you to access the other CAFC Cash, that is assigned to the account, and therefore should cost me £14 plus the transaction fee.
What is the actual point of having these relationships on the system of accounts assigned to another when you can't do anything with it?
My mate who I go to games with will be coming to mine to watch the remainder, he's submitted a refund request on his account today and we'll just watch on my account with his refund used as beer money.
I don't think he'll be seeing the actual refund for a while though!
Both myself and my girlfriend have £29 on our accounts. The two accounts are linked and assigned to each other. We will be watching the remaining games in the same household, but when trying to purchase the remaining games, I can only access one £29 CAFC Cash and not £58 CAFC Cash for both amounts.
This means that the only way is to purchase the home games on one account, leaving £2 CAFC Cash, but having to pay £1.50 transaction fee, and the away games to be purchased on the other account and having to pay £22.50 out including transaction fee. All because they can't allow you to access the other CAFC Cash, that is assigned to the account, and therefore should cost me £14 plus the transaction fee.
What is the actual point of having these relationships on the system of accounts assigned to another when you can't do anything with it?
same scenario here, I had £62 cash and my kids £19 and £10 respectively....no way of linking them to cover the purchase cost for all games (well nothing that seemed simple enough for a technophobe like me) - took me long enough just to sort passwords out to log in. I just ended up paying the additional £11.50 rather than trying to spend ages getting it sorted.
Comments
For me I get £65 back. Then for £7 more than I would have spent this season I get all the away games. Added to this, I'm not spending £10-£30 on burgers and pints every home game!
I genuinely don't see what's so bad about this system.
What does take the piss is the £1.50 transaction fee!
Go back to memo, read until you get to the top line of second paragraph season ticket holders “clicking here” which is highlighted in red. Click.
Use drop down box to select 1 package of 9 games
Add to basket
Pay using your credit.
also - know this will sound stupid, but presume with a smart TV you can just login on your TV and watch it?
We are registered for Valley Pass on our laptop. You can go onto the internet on your smart TV, go to the Valley Pass section of the CAFC website and log in on there using your username and password.
I presume once you have bought the game package it will show up here but isn't yet.
Think and hope this will work
What time do the streams normally start on ValleyPass for a 3pm KO? Is there any build up at all?
a short while after the VP Commentary team will start having a chat about the game but thats about it
Both myself and my girlfriend have £29 on our accounts. The two accounts are linked and assigned to each other. We will be watching the remaining games in the same household, but when trying to purchase the remaining games, I can only access one £29 CAFC Cash and not £58 CAFC Cash for both amounts.
This means that the only way is to purchase the home games on one account, leaving £2 CAFC Cash, but having to pay £1.50 transaction fee, and the away games to be purchased on the other account and having to pay £22.50 out including transaction fee. All because they can't allow you to access the other CAFC Cash, that is assigned to the account, and therefore should cost me £14 plus the transaction fee.
What is the actual point of having these relationships on the system of accounts assigned to another when you can't do anything with it?
My mate who I go to games with will be coming to mine to watch the remainder, he's submitted a refund request on his account today and we'll just watch on my account with his refund used as beer money.
I don't think he'll be seeing the actual refund for a while though!