Sorry for more questions. I’ve ordered my match pass and had the confirmation email (but not yet got the code). I’ve downloaded the valley pass app. Tried to log in there and it’s saying I have no account and it doesn’t recognise my details. It won’t send me a reset email either. Am I missing a step somewhere? Do I need to register for valley pass even though I already have an account with the ticket shop? If so how do I do that? There is no obvious place on the app.
Yes mate, your ticketing account and Valley Pass account are separate.
Once registered, you need to then confirm your account by clicking the activation link that will be emailed to you.
Once you have activated your Valley Pass account, you then need to wait for your match pass code to be emailed to you, which should be done within 24hours of you buying the match pass (may be a little later than 24hrs, as I and other posters here experienced).
After logging in, you should land on the Valley Pass homepage. From there, you can click 'My Account', then click 'My Subscriptions' and under 'Active Subscriptions' there should be a button to join (not sure about the exact wording regarding 'join' as I've already redeemed).
From there, you will see the 12month package and some other packages. If you scroll to the bottom you will see a 'Do you have a code? Redeem now' line. You can then enter the code you will receive from your Valley Pass email within 24hours of you purchasing the match pass. You're then good to go.
Sorry if I have overcomplicated, I tried to make it as simple as possible for you.
What a fucking faff. If it is that much trouble I don't think I'll bother.
I checked the other day & found that I have £75 in my cafc cash thingy. All good I thought. Got an email today to say I would need to buy a pass for the Hull game by tomorrow. Went on there earlier this afternoon to find its £10 per match. I come on here & now read there is also a £1.50 booking fee ??? WHAT A FUCKING CON.
We aren't allowed to go to games & I thought season ticket holders would get a free pass to watch at least the home games. It would have just been better & easiercl all round just to give all ST & VG holders a freebie until the end of the season.
I think I'll sit this one out for now. Watch Sky Soccer Saturday as normal & wait to hear the fall out on here after the match.
Very surprised you haven’t taken advantage of watching all nine games. Will cost you £72 out of your CAFCCash. Ok it cots £1.50 but what’s that? Its not much of a faff and it worked well tonight. Not sure but you may now be too late to sign up for the 9 game package as not sure you will get your activation code in time.
Sorry for more questions. I’ve ordered my match pass and had the confirmation email (but not yet got the code). I’ve downloaded the valley pass app. Tried to log in there and it’s saying I have no account and it doesn’t recognise my details. It won’t send me a reset email either. Am I missing a step somewhere? Do I need to register for valley pass even though I already have an account with the ticket shop? If so how do I do that? There is no obvious place on the app.
Yes mate, your ticketing account and Valley Pass account are separate.
Once registered, you need to then confirm your account by clicking the activation link that will be emailed to you.
Once you have activated your Valley Pass account, you then need to wait for your match pass code to be emailed to you, which should be done within 24hours of you buying the match pass (may be a little later than 24hrs, as I and other posters here experienced).
After logging in, you should land on the Valley Pass homepage. From there, you can click 'My Account', then click 'My Subscriptions' and under 'Active Subscriptions' there should be a button to join (not sure about the exact wording regarding 'join' as I've already redeemed).
From there, you will see the 12month package and some other packages. If you scroll to the bottom you will see a 'Do you have a code? Redeem now' line. You can then enter the code you will receive from your Valley Pass email within 24hours of you purchasing the match pass. You're then good to go.
Sorry if I have overcomplicated, I tried to make it as simple as possible for you.
What a fucking faff. If it is that much trouble I don't think I'll bother.
I checked the other day & found that I have £75 in my cafc cash thingy. All good I thought. Got an email today to say I would need to buy a pass for the Hull game by tomorrow. Went on there earlier this afternoon to find its £10 per match. I come on here & now read there is also a £1.50 booking fee ??? WHAT A FUCKING CON.
We aren't allowed to go to games & I thought season ticket holders would get a free pass to watch at least the home games. It would have just been better & easiercl all round just to give all ST & VG holders a freebie until the end of the season.
I think I'll sit this one out for now. Watch Sky Soccer Saturday as normal & wait to hear the fall out on here after the match.
Very surprised you haven’t taken advantage of watching all nine games. Will cost you £72 out of your CAFCCash. Ok it cots £1.50 but what’s that? Its not much of a faff and it worked well tonight. Not sure but you may now be too late to sign up for the 9 game package as not sure you will get your activation code in time.
If you do it tonight, you'll still meet the deadline I think
Blimey didn't realise we all had to log in at 8. Logged in at 8.30 and all I'm seeing is a coloured test card with Streaming Test Successful on it and a terrible piercing sound. Will it be repeated?
Anyone know of you can stream from your phone to a TV via valley pass app?
I bought a apple lightening digital av adapter which came yesterday and mirrors everything on my iphone onto the tv screen via HDMI including apps just watched the bowyer interview and worked perfectly so well ready for saturday !
Sorry for more questions. I’ve ordered my match pass and had the confirmation email (but not yet got the code). I’ve downloaded the valley pass app. Tried to log in there and it’s saying I have no account and it doesn’t recognise my details. It won’t send me a reset email either. Am I missing a step somewhere? Do I need to register for valley pass even though I already have an account with the ticket shop? If so how do I do that? There is no obvious place on the app.
Yes mate, your ticketing account and Valley Pass account are separate.
Once registered, you need to then confirm your account by clicking the activation link that will be emailed to you.
Once you have activated your Valley Pass account, you then need to wait for your match pass code to be emailed to you, which should be done within 24hours of you buying the match pass (may be a little later than 24hrs, as I and other posters here experienced).
After logging in, you should land on the Valley Pass homepage. From there, you can click 'My Account', then click 'My Subscriptions' and under 'Active Subscriptions' there should be a button to join (not sure about the exact wording regarding 'join' as I've already redeemed).
From there, you will see the 12month package and some other packages. If you scroll to the bottom you will see a 'Do you have a code? Redeem now' line. You can then enter the code you will receive from your Valley Pass email within 24hours of you purchasing the match pass. You're then good to go.
Sorry if I have overcomplicated, I tried to make it as simple as possible for you.
What a fucking faff. If it is that much trouble I don't think I'll bother.
I checked the other day & found that I have £75 in my cafc cash thingy. All good I thought. Got an email today to say I would need to buy a pass for the Hull game by tomorrow. Went on there earlier this afternoon to find its £10 per match. I come on here & now read there is also a £1.50 booking fee ??? WHAT A FUCKING CON.
We aren't allowed to go to games & I thought season ticket holders would get a free pass to watch at least the home games. It would have just been better & easiercl all round just to give all ST & VG holders a freebie until the end of the season.
I think I'll sit this one out for now. Watch Sky Soccer Saturday as normal & wait to hear the fall out on here after the match.
Very surprised you haven’t taken advantage of watching all nine games. Will cost you £72 out of your CAFCCash. Ok it cots £1.50 but what’s that? Its not much of a faff and it worked well tonight. Not sure but you may now be too late to sign up for the 9 game package as not sure you will get your activation code in time.
If you do it tonight, you'll still meet the deadline I think
Blimey didn't realise we all had to log in at 8. Logged in at 8.30 and all I'm seeing is a coloured test card with Streaming Test Successful on it and a terrible piercing sound. Will it be repeated?
The conference will be repeated, the big thing about watching the live stream was for us to check we could see it ok, and for the club to see how well VP coped
I ordered yesterday lunchtime, have not yet received my code. Should I contact them tomorrow?
I ordered mine on Tuesday lunchtime and it still hasn’t come. I spoke to them today, they said there is a backlog but they’ll get them all out on time. We’ll see...
Blimey didn't realise we all had to log in at 8. Logged in at 8.30 and all I'm seeing is a coloured test card with Streaming Test Successful on it and a terrible piercing sound. Will it be repeated?
So I finally received my code late this evening, after the Bowyer interview had finished, but when I redeemed the code, it has only said I have one active subscription being Hull City away this Saturday.
Did anyone else purchase the away game package and if so, do you only have Hull City as your active subscription or does yours say away game package?
I have emailed them and hopefully this code is access to all away games and it's just been worded confusingly.
We will of course receive the code for all remaining home games next week. Hopefully that won't be such a big problem as to what this has been so far.
Haven't been paying attention. I have brought the pass (30 quid more than my season ticket refund - pisstake). What's the next step do I need to do anything? I've seen people mentioning a code on Twitter?
So I finally received my code late this evening, after the Bowyer interview had finished, but when I redeemed the code, it has only said I have one active subscription being Hull City away this Saturday.
Did anyone else purchase the away game package and if so, do you only have Hull City as your active subscription or does yours say away game package?
I have emailed them and hopefully this code is access to all away games and it's just been worded confusingly.
We will of course receive the code for all remaining home games next week. Hopefully that won't be such a big problem as to what this has been so far.
Don’t remember mine listing any games I was able to watch . I bought all 9.
Comments
Sounds like PE wants to keep an interest in the club with others coming in as investors rather than passing the club on
Now we can only hope for the same on Saturday.
Got me officially excited/sh*t scared about Saturday!
Its not much of a faff and it worked well tonight. Not sure but you may now be too late to sign up for the 9 game package as not sure you will get your activation code in time.
https://cafc.co.uk/news/view/5ee892a0ac1df/valley-pass-frequently-asked-questions
When i I log into Valley Pass and try to play the Lee bowyer interview own (featured content) it says ‘no active subscription found in your account’.
is this right?
it I did get the test card thingy in the live stream which said successful so fingers crossed for Saturday that o can get it to work on the tele box !
Did anyone else purchase the away game package and if so, do you only have Hull City as your active subscription or does yours say away game package?
I have emailed them and hopefully this code is access to all away games and it's just been worded confusingly.
We will of course receive the code for all remaining home games next week. Hopefully that won't be such a big problem as to what this has been so far.