Thanks very much CE. It now states on the main site that they've finished the press conf test run. It seems as long as people have their 9 game pass listed under their subscriptions on the My Account menu then they're good to go.
One thing to watch out for - it also states that voucher codes should be applied today by 9AM to validate them for the Hull game!
I am not very technically proficient I admit but after a lot of attempts eventually saw something telling me I had £45 'Charlton Cash.' However it seems they also want to charge me £1.50 in ACTUAL money for something I have already paid for.
That is theft so fuck them. It is the principle not the amount. I will endeavour to reclaim my £45 in the future when I can summon up the mental strength and resilience to cope with the frustration of attemting to navigate Charlton's user unfriendly website once more.
I suspect the difficulties are deliberate in order to 'encourage' people to 'donate' to the Club. That is the one section that appears to be written in intelligible English rather than double glazing sales speak.
I know I am a useless c*** with computers but I cannot believe I am alone in suffering problems.
I'll rephrase that. I am not suffering problems. I've given up on it.
Len, if you've given up and want your cash back, someone above said they rang the ticket office and they sorted.
bought the 9 game package. And have successfully redeemed code etc. Does anyone know if we get a different code sent to us ahead of each game now or the code already received means we have access for the remaining games too and will just need to sign into Valley pass ahead of each game?
I am not very technically proficient I admit but after a lot of attempts eventually saw something telling me I had £45 'Charlton Cash.' However it seems they also want to charge me £1.50 in ACTUAL money for something I have already paid for.
That is theft so fuck them. It is the principle not the amount. I will endeavour to reclaim my £45 in the future when I can summon up the mental strength and resilience to cope with the frustration of attemting to navigate Charlton's user unfriendly website once more.
I suspect the difficulties are deliberate in order to 'encourage' people to 'donate' to the Club. That is the one section that appears to be written in intelligible English rather than double glazing sales speak.
I know I am a useless c*** with computers but I cannot believe I am alone in suffering problems.
I'll rephrase that. I am not suffering problems. I've given up on it.
If you just want a refund the online form is easy but you have to wait for a call from them.*
*They will probably plead poverty and try and persuade to buy a season ticket or something.
bought the 9 game package. And have successfully redeemed code etc. Does anyone know if we get a different code sent to us ahead of each game now or the code already received means we have access for the remaining games too and will just need to sign into Valley pass ahead of each game?
I assume that if you bought a package, your code will cover you for the lot
I’ve been trying to sort valley pass out the last 3 days. I’ve given up now . Il just have the season ticket money back . What a shambles . Life was so easy when we just turned on the radio and it cost us nothing.
I apologise in advance if this has been covered but I'm struggling and might have just paid for this game multiple times! Went via the subscription route, not season ticket holder, just want to pay for this game. Got as far as putting card details in and pressing submit..nothing happened. Pressed it several times and each time nothing happened. Anyone else had this problem? I have no idea if I have paid for the game or not, I'm guessing not because I didn't go to a confirmation page?
Am I going mad? Logged into the ticketing site, selected the “More” tab and then selected “Streaming Vouchers” and was taken to this page which states “No events found”?
As a valley pass member and a season ticket holder do I still need to sign up to watch the matches and pay for them? I e mailed valley pass yesterday but they haven't replied. I hope someone can answer my question as I am a self isolatin pensioner!
As a valley pass member and a season ticket holder do I still need to sign up to watch the matches and pay for them? I e mailed valley pass yesterday but they haven't replied. I hope someone can answer my question as I am a self isolatin pensioner!
No mate. As far as I'm aware, they'll just email you an activation code to use once you purchase it. Just log in normally after that.
sounds lost pretty quickly, now just buffering and not loading.
my spider senses tell me tomorrow will be a nightmare with the volume of people trying to watch, and if I'm watching a constantly buffering stream with shite sound, then I'll be asking for a refund soon after.
I got the, test screening ok page just after 2pm. Fiddled around & got Lockyer by 2.03pm. Lockyer froze at 2.10pm, which I left alone, to see what happened. Nothing happened, so I refreshed at 2.15pm & Bowyer was talking. If I see the whole game tomorrow without a freeze I'll be very pleased. If it freezes is it best to refresh immediately?
Comments
One thing to watch out for - it also states that voucher codes should be applied today by 9AM to validate them for the Hull game!
https://www.cafc.co.uk/news/view/5eec8828718f8/live-stream-test-watch-tom-lockyer-interview-and-lee-bowyer-press-conference-from-2pm-on-friday
*They will probably plead poverty and try and persuade to buy a season ticket or something.
are you using a desktop browser? Maybe the problem of audio delay is occurring on there again as it did earlier in the season
Glad you cleared that up then!
Maybe I left before Lockyer interview started.
Watching the Bows interview now.
Oh well roll on 2pm tomorrow
my spider senses tell me tomorrow will be a nightmare with the volume of people trying to watch, and if I'm watching a constantly buffering stream with shite sound, then I'll be asking for a refund soon after.
Fiddled around & got Lockyer by 2.03pm.
Lockyer froze at 2.10pm, which I left alone, to see what happened.
Nothing happened, so I refreshed at 2.15pm & Bowyer was talking.
If I see the whole game tomorrow without a freeze I'll be very pleased.
If it freezes is it best to refresh immediately?