Could be worse - i paid thousands to go to disneyland years ago and stood in queues for 2 weeks solid - in intense humidity. Some people go back for more - nuts
I received my ticket through the post today. I was concerned it wouldn't arrive in time and would have to pick up from the stadium. Well done the club and Royal Mail!
It is a bit crazy in this day and age, with technology as it is, that people have to stand out in the cold queuing for a ticket - i'm sure we'll look back in a few years and won't believe we did it.
The ticket office queue is slow. Others like me have no coach tickets. The lady in front has got coach tickets but is short a match ticket. If it is like this tomorrow it will be tough.
Where are the match tickets being collected from? North Stand ticket/West Stand ticket office or somewhere else?
I got my tickets quickly by post and I think our ticket office did a sterling job. I think the Man Utd system might have been better with the option to send out a phone ticket and or a print at home ticket when notified by the club they have sold them. We are well into the 21st century.
By the time I left, the mistake queue was longer than the collection queue. The staff worked hard but were bewildered somewhat. Could’ve done with a bit of leadership. No sign of burger boy.
All done. Make sure you go to mobile office first, lot of pushed off people at main office waiting for an hour to be told should go to mobile one first. Think they’ve put signs out now.
All done. Make sure you go to mobile office first, lot of pushed off people at main office waiting for an hour to be told should go to mobile one first. Think they’ve put signs out now.
Probably didn't help that the announcement yesterday said collect from West Stand Ticket Office on Friday and from mobile units in the car park on Saturday.
I’m in the queue now, doesn’t seem very organised. People getting to the portacabin to then be sent across to the ticket office where there’s another queue !?!?, it seems it’s the luck of the draw where your tickets are
This really surprises me after the last few years.........
Another thing to praise the ticket office about. My son bought his ticket seperately for him and a Charlton supporting mate at Uni. Without a request, the ticket office seated us together. Might not have been great if it was Princes Harry and William but we appreciate it.
I hope they can reflect on issues that have arisen today in order to make it much better tomorrow. I think they have to sort out what to do about:
Missing Tickets in the envelope. Coach travel information. Valley car park information.
The biggest problem will be because of a lengthy queue for your envelope collection, and then being sent away to join another lengthy queue to deal with your problem.
The stewards organising the queue for the tickets in the car park have directed the queue down to the river.. it's now snaking along the Thames to London Bridge. If you get in it now, should be through in 13 hours?
Heard David Beckhan is queuing, watch out for Phil & Holly.
I think the positive is that they started today, which gives them an opportunity to learn in an environment without much timing pressure and fans the opportunity to avoid the issues on Saturday, when the corrections option would have been limited.
I got there at 12:15 collected them by 12:40, had a chat with some others in the queue, got to the portakabin, there were at least six people, rushing out, taking names, rushing back in grabbing tickets and back out again. No issues with my tickets.
I had no problems with it, maybe I was just lucky.
the problems are gonna start at about 2pm onwards i reckon when most turn up and start to realise they may miss some of the match - only open for an hour after the match ? i wonder how strict that will be if loads are still queuing??
Comments
The staff worked hard but were bewildered somewhat.
Could’ve done with a bit of leadership.
No sign of burger boy.
I think they have to sort out what to do about:
Missing Tickets in the envelope.
Coach travel information.
Valley car park information.
The biggest problem will be because of a lengthy queue for your envelope collection, and then being sent away to join another lengthy queue to deal with your problem.
Tmrw however will a nightmare I am sure, unless loads pitch up this afternoon…..