Season-ticket holders receive live access to watch every remaining game on Valley Pass

LargeAddick said:

AFKABartram said:

I registered this afternoon on Valley Pass and a tivated my account. I haven’t bought any passes yet. 

When i I log into Valley Pass and try to play the Lee bowyer interview own (featured content) it says ‘no active subscription found in your account’.

is this right?

Yes I’d say definitely yes as you haven’t bought a package yet and got the relevant activation code.

I have just bought the 9 game for £38.50 on top of my £35 Cafc Cash (joke).

Sill can't watch the interview so assume waiting for activation.

Out of interest, what where the breakdowns for CAFC Cash in different parts of the ground? (Full price ST as I know it's less for reductions). 

Airman Brown said:

DoctorCharlton said:

Dansk_Red said:

I have paid £11.50 for the Hull game had a conformation e-mail at 11-05am yesterday , but as yet have received no access code. Do I need a code for a single game? I am totally confused.

I think the code was only needed for fans who bought the 9 game or the home/away game package mate, not needed for individual purchases.

I think it's needed if you want to use CAFC cash, even to buy a single match, because the two systems aren't connected. If you want to pay cash you can just do that through Valley Pass and avoid the booking fee, In effect, you are paying £1.50 for them to provide you with a code.

I had to pay the £1.50 just for the Hull game, messed about trying to find a work around, but no joy!

I appear to have got it all working, having paid for the 9 games & watched the Bowyer interview.
As it's been such a pain, I thought I'd try to see if I could access the interview again at 23.05, just as a sort of check.
I can't now watch it. 
Is this the same for everyone who thought they were set to go or do I have another problem?
Can someone who has seen the video live, try and access it again please?

Covered End said:

I appear to have got it all working, having paid for the 9 games & watched the Bowyer interview.
As it's been such a pain, I thought I'd try to see if I could access the interview again at 23.05, just as a sort of check.
I can't now watch it. 
Is this the same for everyone who thought they were set to go or do I have another problem?
Can someone who has seen the video live, try and access it again please?

I can't watch it again, as it seems to be subscribers only. Maybe that's just for people with the normal VP subscription which I don't have?

Thank-you both.

killerandflash said:

cantersaddick said:

Haven't been paying attention. I have brought the pass (30 quid more than my season ticket refund - pisstake). What's the next step do I need to do anything? I've seen people mentioning a code on Twitter?

You get an 8 letter code emailed to you which authorises you to watch the matches. This isn't instant though, I imagine you'll get it tomorrow

Thanks. Guessing there is somewhere obvious on valley pass to enter this and get it set up?

Edit. Deleted as question already answered.

PopIcon said:

Airman Brown said:

DoctorCharlton said:

Dansk_Red said:

I have paid £11.50 for the Hull game had a conformation e-mail at 11-05am yesterday , but as yet have received no access code. Do I need a code for a single game? I am totally confused.

I think the code was only needed for fans who bought the 9 game or the home/away game package mate, not needed for individual purchases.

I think it's needed if you want to use CAFC cash, even to buy a single match, because the two systems aren't connected. If you want to pay cash you can just do that through Valley Pass and avoid the booking fee, In effect, you are paying £1.50 for them to provide you with a code.

I had to pay the £1.50 just for the Hull game, messed about trying to find a work around, but no joy!

There is a work around. If you buy through the normal website then they charge you an additional £1.50, if you buy it through the Player website there is no additional charge.

I brought the Hull match through the normal website before I knew this and before I had activated my CAFC Player account. Double annoying as I had to pay the extra and the match isn't even showing as an active subscription.

Finally got my code late last night.
Inputted it and just watched the Bowyer interview ( must have been repeated ? )

Have wasted so much time and nervous energy on this project, surely they could/should have made it simpler for old duffer's like me.

Need to restore my energy level in time for Saturday 3pm.

LargeAddick said:

cantersaddick said:

killerandflash said:

cantersaddick said:

Haven't been paying attention. I have brought the pass (30 quid more than my season ticket refund - pisstake). What's the next step do I need to do anything? I've seen people mentioning a code on Twitter?

You get an 8 letter code emailed to you which authorises you to watch the matches. This isn't instant though, I imagine you'll get it tomorrow

Thanks. Guessing there is somewhere obvious on valley pass to enter this and get it set up?

Yes, have you set up a Valley Pass account?

Yes already have one.

Leuth said:

I have bought just the Hull game - I don't know if the cricket season will resume so I don't want to commit to every game! Can I buy them on a match by match basis?

Yes mate. £10 per game.......or £5 if you pretend you live in Timbuktu.😉

Sorry if it's already been explained but i just want my £65 CAFC cash refunded. How do i go about this?

Baldybonce said:

Sorry if it's already been explained but i just want my £65 CAFC cash refunded. How do i go about this?

https://r1.dotmailer-surveys.com/fc4w9v47-074przae

As a valley pass member and a season ticket holder do I still need to sign up to watch the matches and pay for them? I e mailed valley pass yesterday but they haven't replied. I hope someone can answer my question as I am a self isolatin pensioner!