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Season-ticket holders receive live access to watch every remaining game on Valley Pass
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Thanks very much CE. It now states on the main site that they've finished the press conf test run. It seems as long as people have their 9 game pass listed under their subscriptions on the My Account menu then they're good to go.
One thing to watch out for - it also states that voucher codes should be applied today by 9AM to validate them for the Hull game!0 -
Len, if you've given up and want your cash back, someone above said they rang the ticket office and they sorted.LenGlover said:I am not very technically proficient I admit but after a lot of attempts eventually saw something telling me I had £45 'Charlton Cash.' However it seems they also want to charge me £1.50 in ACTUAL money for something I have already paid for.
That is theft so fuck them. It is the principle not the amount. I will endeavour to reclaim my £45 in the future when I can summon up the mental strength and resilience to cope with the frustration of attemting to navigate Charlton's user unfriendly website once more.
I suspect the difficulties are deliberate in order to 'encourage' people to 'donate' to the Club. That is the one section that appears to be written in intelligible English rather than double glazing sales speak.
I know I am a useless c*** with computers but I cannot believe I am alone in suffering problems.
I'll rephrase that. I am not suffering problems. I've given up on it.2 -
Ta.Covered End said:
See the above post.guinnessaddick said:I’ve put my code in, can see that I’ve got a subscription for the 19/20 season. Is there anyway of testing before tomorrow?0 -
Please note, any fan who has used CAFC Cash to purchase a code for live streaming, will have codes sent to them by 1pm on Friday, unless they have purchased a home game package which will be sent next week.
https://www.cafc.co.uk/news/view/5eec8828718f8/live-stream-test-watch-tom-lockyer-interview-and-lee-bowyer-press-conference-from-2pm-on-friday
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bought the 9 game package. And have successfully redeemed code etc. Does anyone know if we get a different code sent to us ahead of each game now or the code already received means we have access for the remaining games too and will just need to sign into Valley pass ahead of each game?
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If you just want a refund the online form is easy but you have to wait for a call from them.*LenGlover said:I am not very technically proficient I admit but after a lot of attempts eventually saw something telling me I had £45 'Charlton Cash.' However it seems they also want to charge me £1.50 in ACTUAL money for something I have already paid for.
That is theft so fuck them. It is the principle not the amount. I will endeavour to reclaim my £45 in the future when I can summon up the mental strength and resilience to cope with the frustration of attemting to navigate Charlton's user unfriendly website once more.
I suspect the difficulties are deliberate in order to 'encourage' people to 'donate' to the Club. That is the one section that appears to be written in intelligible English rather than double glazing sales speak.
I know I am a useless c*** with computers but I cannot believe I am alone in suffering problems.
I'll rephrase that. I am not suffering problems. I've given up on it.
*They will probably plead poverty and try and persuade to buy a season ticket or something.0 -
I assume that if you bought a package, your code will cover you for the lotcafc4life said:bought the 9 game package. And have successfully redeemed code etc. Does anyone know if we get a different code sent to us ahead of each game now or the code already received means we have access for the remaining games too and will just need to sign into Valley pass ahead of each game?2 -
I’ve been trying to sort valley pass out the last 3 days. I’ve given up now . Il just have the season ticket money back . What a shambles . Life was so easy when we just turned on the radio and it cost us nothing.0
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I apologise in advance if this has been covered but I'm struggling and might have just paid for this game multiple times! Went via the subscription route, not season ticket holder, just want to pay for this game. Got as far as putting card details in and pressing submit..nothing happened. Pressed it several times and each time nothing happened. Anyone else had this problem? I have no idea if I have paid for the game or not, I'm guessing not because I didn't go to a confirmation page?1
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All sorted ( I think) needed to get our lad to do it though.0
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Am I going mad? Logged into the ticketing site, selected the “More” tab and then selected “Streaming Vouchers” and was taken to this page which states “No events found”?
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Anyone got anything. I just have the streaming test successful bar chart.0
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snap0
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We just got the same screen so wife rang them up to be told events will be listed again from Sunday 😡1
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working now0
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Lockyer interview now live0
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anyone know where we get the refund form? (OK seen it, thanks)0
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sound is about 6/7 seconds ahead of the pictures0
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https://r1.dotmailer-surveys.com/fc4w9v47-074przaerazil said:anyone know where we get the refund form?
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Got it now0
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I’m watching on valley pass ios app and everything is in sync.Elthamaddick said:sound is about 6/7 seconds ahead of the pictures
are you using a desktop browser? Maybe the problem of audio delay is occurring on there again as it did earlier in the season0 -
Scratch that, is on https://live.cafc.co.uk1
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Working ok now. I had to do a page refresh to synchronise sound and picture.
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AFKABartram said:
Yes you dovalleyrobin said:As a valley pass member and a season ticket holder do I still need to sign up to watch the matches and pay for them? I e mailed valley pass yesterday but they haven't replied. I hope someone can answer my question as I am a self isolatin pensioner!RedRedRoosta said:
No mate. As far as I'm aware, they'll just email you an activation code to use once you purchase it. Just log in normally after that.valleyrobin said:As a valley pass member and a season ticket holder do I still need to sign up to watch the matches and pay for them? I e mailed valley pass yesterday but they haven't replied. I hope someone can answer my question as I am a self isolatin pensioner!
Glad you cleared that up then!1 -
Just got 'syreamimg test successful' as above.
Maybe I left before Lockyer interview started.
Watching the Bows interview now.
Oh well roll on 2pm tomorrow0 -
sounds lost pretty quickly, now just buffering and not loading.
my spider senses tell me tomorrow will be a nightmare with the volume of people trying to watch, and if I'm watching a constantly buffering stream with shite sound, then I'll be asking for a refund soon after.7 -
trying to watch on the iphone app through the wifiDoctorCharlton said:
I’m watching on valley pass ios app and everything is in sync.Elthamaddick said:sound is about 6/7 seconds ahead of the pictures
are you using a desktop browser? Maybe the problem of audio delay is occurring on there again as it did earlier in the season0 -
I got the, test screening ok page just after 2pm.
Fiddled around & got Lockyer by 2.03pm.
Lockyer froze at 2.10pm, which I left alone, to see what happened.
Nothing happened, so I refreshed at 2.15pm & Bowyer was talking.
If I see the whole game tomorrow without a freeze I'll be very pleased.
If it freezes is it best to refresh immediately?0
