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Play Off Final Ticket Information

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Comments

  • Smithy
    Smithy Posts: 1,022
    Hoping there will be around 10k left on Monday morning. It’s going to be an absolute free for all.
  • Elthamaddick
    Elthamaddick Posts: 15,812
    Rob7Lee said:
    Are people not able to buy the Family Area tickets in 137-140?

    Around 3/4 of the available lower tier ones are in that section it seems 
    I got 14 in block 139 mate 
    You have to have 1 junior ticket for up to 3 adults in the Family seats.
    Got 9 adults and 5 kids 
  • Elthamaddick
    Elthamaddick Posts: 15,812
    Didn’t realise that was he family section when I booked 
  • JoshrewCAFC
    JoshrewCAFC Posts: 916
    If I buy my season ticket now can I get tickets today?
  • Leeds_Addick
    Leeds_Addick Posts: 4,700
    If I buy my season ticket now can I get tickets today?
    STs seem to be off sale atm. I checked this morning as I was hoping to do the same thing.
  • killerandflash
    killerandflash Posts: 69,846
    LenGlover said:
    cafckev said:
    cafckev said:
    I am surprised that no one anticipated a rush for VG membership and manned the phone lines for questions etc
    Because there is only one person employed for Valley Gold.
    Oh didn’t know that, maybe recovering then, but I would have thought that a plan would have been in place.
    Equally mate, and I certainly don’t mean this to be rude to anyone because I know just how frustrating and stressful the whole situation can be, but this has been potentially on the cards for a few weeks.

    There’s been loads of time for people to go online, check their account, make sure the right friends / family, VG are correctly linked, points etc. Everyone knows the club are on a skeleton staff situ and that queries on these spike days are going to be difficult. 

    Ill admit though, having a phone line that’s clearly not fit for purpose hasn’t helped
    Yes, to be honest I'm really surprised these issues with season tickets and VG memberships not being linked weren't sorted when people tried to buy semi final tickets, or that people didn't check back then to make sure everything was correct. 

    As for the phone service, it's hardly unusual for as phone line to be overloaded, the same applies to giant corporations and government bodies (e.g. HMRC)
    The phone service is unmanned not overloaded.

    Nobody has managed to get through today. They just have an automated message saying unfortunately this queue is full please try later or go to the website blah, blah, blah.
    Yes they have, I've seen posting on here that they'd bought tickets on the phone
  • sadiejane1981
    sadiejane1981 Posts: 9,012
    LenGlover said:
    cafckev said:
    cafckev said:
    I am surprised that no one anticipated a rush for VG membership and manned the phone lines for questions etc
    Because there is only one person employed for Valley Gold.
    Oh didn’t know that, maybe recovering then, but I would have thought that a plan would have been in place.
    Equally mate, and I certainly don’t mean this to be rude to anyone because I know just how frustrating and stressful the whole situation can be, but this has been potentially on the cards for a few weeks.

    There’s been loads of time for people to go online, check their account, make sure the right friends / family, VG are correctly linked, points etc. Everyone knows the club are on a skeleton staff situ and that queries on these spike days are going to be difficult. 

    Ill admit though, having a phone line that’s clearly not fit for purpose hasn’t helped
    Yes, to be honest I'm really surprised these issues with season tickets and VG memberships not being linked weren't sorted when people tried to buy semi final tickets, or that people didn't check back then to make sure everything was correct. 

    As for the phone service, it's hardly unusual for as phone line to be overloaded, the same applies to giant corporations and government bodies (e.g. HMRC)
    The phone service is unmanned not overloaded.

    Nobody has managed to get through today. They just have an automated message saying unfortunately this queue is full please try later or go to the website blah, blah, blah.
    Yes they have, I've seen posting on here that they'd bought tickets on the phone
    I don’t see how it’s a nightmare 
  • cafcpolo
    cafcpolo Posts: 3,811
    Need an update, has @CharltonLad88 got a ticket yet? 
  • LenGlover
    LenGlover Posts: 31,651
    LenGlover said:
    cafckev said:
    cafckev said:
    I am surprised that no one anticipated a rush for VG membership and manned the phone lines for questions etc
    Because there is only one person employed for Valley Gold.
    Oh didn’t know that, maybe recovering then, but I would have thought that a plan would have been in place.
    Equally mate, and I certainly don’t mean this to be rude to anyone because I know just how frustrating and stressful the whole situation can be, but this has been potentially on the cards for a few weeks.

    There’s been loads of time for people to go online, check their account, make sure the right friends / family, VG are correctly linked, points etc. Everyone knows the club are on a skeleton staff situ and that queries on these spike days are going to be difficult. 

    Ill admit though, having a phone line that’s clearly not fit for purpose hasn’t helped
    Yes, to be honest I'm really surprised these issues with season tickets and VG memberships not being linked weren't sorted when people tried to buy semi final tickets, or that people didn't check back then to make sure everything was correct. 

    As for the phone service, it's hardly unusual for as phone line to be overloaded, the same applies to giant corporations and government bodies (e.g. HMRC)
    The phone service is unmanned not overloaded.

    Nobody has managed to get through today. They just have an automated message saying unfortunately this queue is full please try later or go to the website blah, blah, blah.
    Yes they have, I've seen posting on here that they'd bought tickets on the phone
    Today?

    I bought tickets for the Doncaster game using that phone line as did others. It took time to get into the queue and wait then but this time you don't even get put in the queue which given that I must have rung the number 100 times today suggests it is unmanned to me.
  • Red_Raver
    Red_Raver Posts: 467
    If I buy my season ticket now can I get tickets today?
    STs seem to be off sale atm. I checked this morning as I was hoping to do the same thing.
    They’ve taken them off sale to stop people from doing that. The automated message on the phones confirms this.
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  • Themightyath2
    Themightyath2 Posts: 930
    I got tickets over the phone today, admittedly I called over and over for about an hour but eventually got put into a queue rather than hearing the recorded message... once through got my tickets in minutes. Just keep trying...
  • ForeverAddickted
    ForeverAddickted Posts: 94,318
    cafcpolo said:
    Need an update, has @CharltonLad88 got a ticket yet? 
    Yeah he's purchased four... Mentions on his thread
  • sadiejane1981
    sadiejane1981 Posts: 9,012
    I got tickets over the phone today, admittedly I called over and over for about an hour but eventually got put into a queue rather than hearing the recorded message... once through got my tickets in minutes. Just keep trying...
    I have been calling and hanging up continuously without a break on 2 phones for hours 
  • Redrobo
    Redrobo Posts: 11,330
    I had to wait 40 minutes to get on line, which was what I expected. Left computer and got on with my day. Came back with 2 minutes to go. 

    I was ordering 12 tickets in two stands, (kids want the singing bit). It took about 8 minutes to complete, and I am an old git with limited computer knowledge. 

    To to be honest, if one has read the guidance and followed the advice it is straight forward. 
  • Chippycafc
    Chippycafc Posts: 14,147
    Don't agree with 4 per season ticket holder. I have mates taking their mates, next door neighbour, sons abd daughters and their partners. 
  • moutuakilla
    moutuakilla Posts: 7,568
    May have already been answered but why have Sunderland got more tickets?
  • ForeverAddickted
    ForeverAddickted Posts: 94,318
    For anyone wanting to check the view from their seat either after or before booking

    https://3ddigitalvenue.com/clients/sports/wembley
  • killerandflash
    killerandflash Posts: 69,846
    May have already been answered but why have Sunderland got more tickets?
    Based on average attendance? It's only a small difference anyway
  • stoneroses19
    stoneroses19 Posts: 7,221
    May have already been answered but why have Sunderland got more tickets?
    Maybe the east end of Wembley holds a few more hundred seats?
  • Off_it
    Off_it Posts: 28,847
    May have already been answered but why have Sunderland got more tickets?
    Maybe the east end of Wembley holds a few more hundred seats?
    Which end is the Tunnel End?
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  • bobmunro
    bobmunro Posts: 20,843
    Coming coming to this late - in Spain getting pissed celebrating an amazing night at The Valley ( and playing golf apparently.)

    managed to get our tickets this morning before we left but really want to know - has Cambridge been successful?
  • oohaahmortimer
    oohaahmortimer Posts: 34,147
    bobmunro said:
    Coming coming to this late - in Spain getting pissed celebrating an amazing night at The Valley ( and playing golf apparently.)

    managed to get our tickets this morning before we left but really want to know - has Cambridge been successful?
    Still waiting for the Donny home game tickets to arrive in the post 
  • NomadicAddick
    NomadicAddick Posts: 2,114
    Is the general consensus not to be too worried about getting a ticket for Monday? 

    I would be very surprised if we sold out 36k. 
  • JoshrewCAFC
    JoshrewCAFC Posts: 916
    Find this process slightly frustrating (although not to the club's fault but mostly the lack of foresight from myself). Me and my mates have taken it in turn buying tickets all season. Meaning none of us meet the 100 loyalty points threshold... 
  • sadiejane1981
    sadiejane1981 Posts: 9,012
    How can I link valley gold membership to fan id on website?
  • kentred2
    kentred2 Posts: 2,335
    Find this process slightly frustrating (although not to the club's fault but mostly the lack of foresight from myself). Me and my mates have taken it in turn buying tickets all season. Meaning none of us meet the 100 loyalty points threshold... 
    yes agree. Will effect the vocal support too. Too many day trippers?
  • killerandflash
    killerandflash Posts: 69,846
    Find this process slightly frustrating (although not to the club's fault but mostly the lack of foresight from myself). Me and my mates have taken it in turn buying tickets all season. Meaning none of us meet the 100 loyalty points threshold... 
    You can allocate tickets to other fans if you buy more than one
  • Don't agree with 4 per season ticket holder. I have mates taking their mates, next door neighbour, sons abd daughters and their partners. 
    Just had a Spurs supporting fan with no Charlton connection flash up on my facebook account happy to be going to Wembley for the game...!

    i am sure there will be plenty left Monday though so not overly worried.
  • guinnessaddick
    guinnessaddick Posts: 28,628
    Don't agree with 4 per season ticket holder. I have mates taking their mates, next door neighbour, sons abd daughters and their partners. 
    Just had a Spurs supporting fan with no Charlton connection flash up on my facebook account happy to be going to Wembley for the game...!

    i am sure there will be plenty left Monday though so not overly worried.
    Does he drive a black cab?
  • blackpool72
    blackpool72 Posts: 23,677
    Is the general consensus not to be too worried about getting a ticket for Monday? 

    I would be very surprised if we sold out 36k. 
    I am 100 % certain that we will. 
    The feel good factor at the moment is unreal concidering Shitweasel still owns us.