Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available. Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them. No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars. 110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
Because it's not driving, it's sitting in a go-cart.
Missing the old crank handle, Stig? ;-)
Takes me back. I had a very advanced foul language vocabulary as a seven year old, mainly from sitting in my mum's Austin A40 on school mornings while my father tried to get it going with the starting handle.
Always driven manual cars and have a t5 mauls van. Sweetest I would never gst an automatic motor but have an Audi now that has tippy gears, can change up and down on the gear box, and it does lazy driving too.
Yes be got lazy to be fair and hardly ever do a Manila change other from dream ve mode into sport mode. It certainly shifts well in sport:
Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available. Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them. No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars. 110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
which is a fair argument when you've got choices, when some shithouse firm like ryanair or easyjet are your only option it's fucking bullshit. My advice to you mate is never, ever use them again most the time they aren't cheaper 9nce you add all the extras up
Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available. Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them. No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars. 110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
which is a fair argument when you've got choices, when some shithouse firm like ryanair or easyjet are your only option it's fucking bullshit. My advice to you mate is never, ever use them again most the time they aren't cheaper 9nce you add all the extras up
Whilst you might not like Ryanair/ Easyjets customer service delivery, it was these "shithouse" firms that liberated the skys and opened up travel for all. They have enabled us all to fly around Europe for the price of a decent meal out - 20 years ago it was a months salary...
Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available. Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them. No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars. 110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
A shit experience, and one that I wouldn't like to have suffered, but allow me to put some balance in...
The inbound delay may have been for any host of reasons- timing suggests it may have been related to the storms in UK. Outside of Easyjets control.
No hot or fresh food available. Not great, but as a large part of their revenue is made up of "ancillary" sales (including food) they would have been equally unhappy.
Gatwick closed - outside of their control and diverting to Luton would have been a decision based on safety. Can't really complain about that.
No rep - They will have appointed ground handlers - probably the man that you saw. Its always nice to have info, but they wouldn't have staffed up on the basis that you weren't meant to be there, and would have been reliant on their appointed groundhandlers to manage the situation.
No coaches. Always an issue, but there isn't a bank of spare drivers and coaches standing by on the off chance that a flight might be diverted. They would have been working like mad in the background to get transport sorted.
I'm probably a "general thing that annoys you" for defending what you see as crap service, but airline operations are not straightforward - when things go smoothly (as they do 90% of the time) no one understands the complexity of simply getting a passenger from A to B - its only when things don't go to plan that the true complexity becomes evident.
Don’t get me wrong, I have used them many times before with no issues.
The first parts were the hors d’ouevres - It was the lack of coordination at Luton that Was the main course. They must have contingency plans for these sort of things.
The brother in law was on phone to their customer services to say there was no one to assist at Luton. They said there must be and tried to phone them up. She couldn’t get through to anyone then said she couldn’t override the staff at Luton’s decision. We queried what decision was that, and she said she didn’t know, but couldn’t override it ! Three hours on the ground at Luton should have been enough for them to say take the Thameslink to Gatwick and we will reimburse or take a taxi to Gatwick and we will cover the costs.
Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available. Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them. No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars. 110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
which is a fair argument when you've got choices, when some shithouse firm like ryanair or easyjet are your only option it's fucking bullshit. My advice to you mate is never, ever use them again most the time they aren't cheaper 9nce you add all the extras up
Whilst you might not like Ryanair/ Easyjets customer service delivery, it was these "shithouse" firms that liberated the skys and opened up travel for all. They have enabled us all to fly around Europe for the price of a decent meal out - 20 years ago it was a months salary...
It's not that I don't like them, I'd love to like them but they are arseholes of the highest order. I'd rather pay more and fly with anyone else. I'm not s regular business flier so when I've had to be subjected to their bullshit in the past it's been on my leisure time. They epitomise what has become of the world and their loose attitude to subbing everything out and working their staff like dogs in some sort of perverse race to the bottom that only benefits the top 1% and bends everyone else over that I don't like
Fuck stelios and Michael O'Leary. Horrible bastards
Mosquitoes. Especially when you are just nodding off and get that high pitched squeal in your ear. Little fecker just got the wrong side of a William Boyd novel
Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available. Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them. No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars. 110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
A shit experience, and one that I wouldn't like to have suffered, but allow me to put some balance in...
The inbound delay may have been for any host of reasons- timing suggests it may have been related to the storms in UK. Outside of Easyjets control.
No hot or fresh food available. Not great, but as a large part of their revenue is made up of "ancillary" sales (including food) they would have been equally unhappy.
Gatwick closed - outside of their control and diverting to Luton would have been a decision based on safety. Can't really complain about that.
No rep - They will have appointed ground handlers - probably the man that you saw. Its always nice to have info, but they wouldn't have staffed up on the basis that you weren't meant to be there, and would have been reliant on their appointed groundhandlers to manage the situation.
No coaches. Always an issue, but there isn't a bank of spare drivers and coaches standing by on the off chance that a flight might be diverted. They would have been working like mad in the background to get transport sorted.
I'm probably a "general thing that annoys you" for defending what you see as crap service, but airline operations are not straightforward - when things go smoothly (as they do 90% of the time) no one understands the complexity of simply getting a passenger from A to B - its only when things don't go to plan that the true complexity becomes evident.
Some valid points there Sporadic, however...
No hot or fresh food available. - Then why not tell passengers that when they are in the terminal so they can get something to take on the plane from there? They would have known before the plane landed that that was the case.
No rep - They will have appointed ground handlers - probably the man that you saw. Its always nice to have info, but they wouldn't have staffed up on the basis that you weren't meant to be there, and would have been reliant on their appointed groundhandlers to manage the situation. - What a shame Easyjet were not based somewhere handy, so someone could pop across from their office and take charge of the situation? Like Hanger 89, Luton Airport for example...
No coaches. Always an issue, but there isn't a bank of spare drivers and coaches standing by on the off chance that a flight might be diverted. They would have been working like mad in the background to get transport sorted. - If they don't have half a dozen companies on standby, and they cannot establish with those companies within 30 to 45 minutes that they can't help, then they are shoddy, no excuses. Especially at their "home" airport. As Mr.OL said, rather than keep passengers hanging around for three hours, tell them the score!
Lack of information is always the thing that annoys people most with any form of transport delay, on the odd occasion when they really don't know, then say that, and give reasons...
People that take a shit in public places (in this case the gym I frequent) and leave shit all up the toilet bowl meaning when you are the next person in it’s either clean someone else’s shit up or have the next person believe that you’re the dirty bastard that left it.
The Mrs point blank refusal to have net curtains as they look “chavvy” . She’s from Sheppey.
I wouldn’t agree with your wife about their chavness, I would say they are old fashioned and something my Nan would have had and she’s been dead for 20 years. Of the four houses around me the only one with nets is old Ken’s across the road and he’s been dead since last August.
not being allowed to just dislike someone famous without being accused of jealousy.
talking about the F1 this morning and one of the guys in the office mentioned that he cant take to Hamilton and straight away he gets comments like "nothing to do with the fact he has more money and birds than you could dream of?"
not being allowed to just dislike someone famous without being accused of jealousy.
talking about the F1 this morning and one of the guys in the office mentioned that he cant take to Hamilton and straight away he gets comments like "nothing to do with the fact he has more money and birds than you could dream of?"
The Mrs point blank refusal to have net curtains as they look “chavvy” . She’s from Sheppey.
I wouldn’t agree with your wife about their chavness, I would say they are old fashioned and something my Nan would have had and she’s been dead for 20 years. Of the four houses around me the only one with nets is old Ken’s across the road and he’s been dead since last August.
Oi !!! I bought a couple of net curtains the other year after moving house & finding only a curtain & no nets. I live on a main road with shops & schools just minutes away & so have lots of people passing by every day. I work from home so in alot of the time & don't really want everyone looking in.
I thought nets were standard in most houses.....what do you do then to stop people seeing in ???
The Mrs point blank refusal to have net curtains as they look “chavvy” . She’s from Sheppey.
I wouldn’t agree with your wife about their chavness, I would say they are old fashioned and something my Nan would have had and she’s been dead for 20 years. Of the four houses around me the only one with nets is old Ken’s across the road and he’s been dead since last August.
Oi !!! I bought a couple of net curtains the other year after moving house & finding only a curtain & no nets. I live on a main road with shops & schools just minutes away & so have lots of people passing by every day. I work from home so in alot of the time & don't really want everyone looking in.
I thought nets were standard in most houses.....what do you do then to stop people seeing in ???
The Mrs point blank refusal to have net curtains as they look “chavvy” . She’s from Sheppey.
I wouldn’t agree with your wife about their chavness, I would say they are old fashioned and something my Nan would have had and she’s been dead for 20 years. Of the four houses around me the only one with nets is old Ken’s across the road and he’s been dead since last August.
Oi !!! I bought a couple of net curtains the other year after moving house & finding only a curtain & no nets. I live on a main road with shops & schools just minutes away & so have lots of people passing by every day. I work from home so in alot of the time & don't really want everyone looking in.
I thought nets were standard in most houses.....what do you do then to stop people seeing in ???
Plantation shutters
Plantation shutters if you're stylish and have a large budget. Frosted film if you're stylish and have a low budget. If you ring on the doorbell of every house in your area that has net curtains, you'll find that at least 4/5ths of those properties are inhabited by people over the age of 85.
Cyclists (again) or rather shutting roads so that they can all ponce about pretending to be the Taffy bloke that just won the Tour de Drugs.
Its a bit of a jackanory, but here goes.....
It was my mums 80th yesterday and we booked a restaurant over in Epsom near where her brother lives, we had to pick him up on the way, we came of the M25 and the route we wanted to take to Epsom was closed due to a 'Cycling Event' it was carnage, it was pissing down and many of the diversion signs had blown down, the sat nav was going berserk asking as to do U-Turns etc, I stopped and spoke to a 'Marshall', asked how I was supposed to get to my destination, not a fucking clue. Anyway it took us 1 hour to get to junction 9 and over an hour to get 6 miles to my uncles house down some of the tightest, shiitiest country lanes Ive ever driven on, all the while my mum needed the kharzi, then we had to get from his house to the Restaurant that we were now late for, but this meant trying to go round the cycling route to the restaurant, which we managed, somehow. We had our grub, one of the restaurant waitresses said its so bad when they close the road fro this event, that the chefs cant get there from Dorking, so stay at the restaurant the night before?? I dropped uncle back then tried to get to the M25, 45 mins later I'm still no where close, so stopped, another couple of cars equally lost stopped and asked me if I knew how to get to the M25, chaos. Somehow, I dont know how, but I suspect more signs had fallen over ) anyway I found myself on the track (closed roads), we drove about 4 miles not seeing anyone or any cyclists, then got stopped by security, who told me I shouldn't be there, after a brief chat I pointed out that I really didn't care if there was a race, he agreed that the organisation was poor, but didn't know how I was to get to the M25, even though he had a map?? So I followed the sat nav to the M25. Then it took us 2 hours to get to bexleyheath. All the above just so lycra pain in the arses can dick about on their silly bikes. Its no wonder they are universally hated by normal people.
The Mrs point blank refusal to have net curtains as they look “chavvy” . She’s from Sheppey.
I wouldn’t agree with your wife about their chavness, I would say they are old fashioned and something my Nan would have had and she’s been dead for 20 years. Of the four houses around me the only one with nets is old Ken’s across the road and he’s been dead since last August.
Oi !!! I bought a couple of net curtains the other year after moving house & finding only a curtain & no nets. I live on a main road with shops & schools just minutes away & so have lots of people passing by every day. I work from home so in alot of the time & don't really want everyone looking in.
I thought nets were standard in most houses.....what do you do then to stop people seeing in ???
Good for you Golfie, nets are very practical, cheap, and easy to clean (though I think they get a bad press because some people never bother). Plantation shutters - man alive, they're just another fad to part the easily led from their money, just as the previous fads for venetian blinds, roller blinds and vertical blinds were. It's all nonsense.
PS, the levels of ageism on this subject are amazing - and coming from me, that's saying something.
The Mrs point blank refusal to have net curtains as they look “chavvy” . She’s from Sheppey.
I wouldn’t agree with your wife about their chavness, I would say they are old fashioned and something my Nan would have had and she’s been dead for 20 years. Of the four houses around me the only one with nets is old Ken’s across the road and he’s been dead since last August.
Oi !!! I bought a couple of net curtains the other year after moving house & finding only a curtain & no nets. I live on a main road with shops & schools just minutes away & so have lots of people passing by every day. I work from home so in alot of the time & don't really want everyone looking in.
I thought nets were standard in most houses.....what do you do then to stop people seeing in ???
Plantation shutters
Plantation shutters if you're stylish and have a large budget. Frosted film if you're stylish and have a low budget. If you ring on the doorbell of every house in your area that has net curtains, you'll find that at least 4/5ths of those properties are inhabited by people over the age of 85.
i think the frosting only works if you have victorian sash windows. to block out all of your light/and view seems baffling to me unless you can block the bottom half of the sash and keep a edge around the outside. We almost did it when we had a flat with them. We dont have nets at our house, but recently got leaded windows which strangely i think help (if only to disorientate any nosy people looking in). our road is really narrow so anyone walking past could easily look in and see us (width of a car from the road as our drive way isn't deep) we also decorated our bedroom recently so took the curtains down and we can see across to the houses opposite and sure they could see in our bedroom too. the older couple have no nets and the younger couple do. other options down our road are those blinds that look like offices. i think the shutters close out far too much light even when on the open tilt just because of their bulky nature. would be good if someone invented an alternative, but in the meantime, anyone looking in will have to deal with what they can see! they'll soon stop!
Comments
Our flight home from Rhodes to Gatwick was delayed 2 hours as the incoming flight from uk was delayed. Then announced once on flight no hot or fresh food available.
Then due to late flight we got caught up in Gatwick runway being closed as a flight to St Lucia had an emergency landing and was blocking the runway. We then didn’t have enough fuel to continue circling so we’re diverted to Luton. After three hours at Luton only 3 mini buses had turned up to ferry a plane load of passengers from Luton to Gatwick. Suffice to say our party of 12 was not on them.
No rep from easyJet came out. Only someone at Luton airport trying to help but even he was useless. In the end we had to get two Addison Lee taxis. One from Luton to Romford to drop off wife, kids, mother in law etc and one for the drivers to Gatwick to collect the cars.
110 and 170 quid.
When an American guy who had missed his Gatwick connection home was talking to someone at the airport, he was told ‘you are flying low cost, what do you expect?’
Not impressed with their efforts to say the least.
Yes be got lazy to be fair and hardly ever do a Manila change other from dream ve mode into sport mode. It certainly shifts well in sport:
The inbound delay may have been for any host of reasons- timing suggests it may have been related to the storms in UK. Outside of Easyjets control.
No hot or fresh food available. Not great, but as a large part of their revenue is made up of "ancillary" sales (including food) they would have been equally unhappy.
Gatwick closed - outside of their control and diverting to Luton would have been a decision based on safety. Can't really complain about that.
No rep - They will have appointed ground handlers - probably the man that you saw. Its always nice to have info, but they wouldn't have staffed up on the basis that you weren't meant to be there, and would have been reliant on their appointed groundhandlers to manage the situation.
No coaches. Always an issue, but there isn't a bank of spare drivers and coaches standing by on the off chance that a flight might be diverted. They would have been working like mad in the background to get transport sorted.
I'm probably a "general thing that annoys you" for defending what you see as crap service, but airline operations are not straightforward - when things go smoothly (as they do 90% of the time) no one understands the complexity of simply getting a passenger from A to B - its only when things don't go to plan that the true complexity becomes evident.
The first parts were the hors d’ouevres - It was the lack of coordination at Luton that Was the main course.
They must have contingency plans for these sort of things.
The brother in law was on phone to their customer services to say there was no one to assist at Luton. They said there must be and tried to phone them up. She couldn’t get through to anyone then said she couldn’t override the staff at Luton’s decision. We queried what decision was that, and she said she didn’t know, but couldn’t override it !
Three hours on the ground at Luton should have been enough for them to say take the Thameslink to Gatwick and we will reimburse or take a taxi to Gatwick and we will cover the costs.
Fuck stelios and Michael O'Leary. Horrible bastards
No hot or fresh food available. - Then why not tell passengers that when they are in the terminal so they can get something to take on the plane from there? They would have known before the plane landed that that was the case.
No rep - They will have appointed ground handlers - probably the man that you saw. Its always nice to have info, but they wouldn't have staffed up on the basis that you weren't meant to be there, and would have been reliant on their appointed groundhandlers to manage the situation. - What a shame Easyjet were not based somewhere handy, so someone could pop across from their office and take charge of the situation? Like Hanger 89, Luton Airport for example...
No coaches. Always an issue, but there isn't a bank of spare drivers and coaches standing by on the off chance that a flight might be diverted. They would have been working like mad in the background to get transport sorted. - If they don't have half a dozen companies on standby, and they cannot establish with those companies within 30 to 45 minutes that they can't help, then they are shoddy, no excuses. Especially at their "home" airport. As Mr.OL said, rather than keep passengers hanging around for three hours, tell them the score!
Lack of information is always the thing that annoys people most with any form of transport delay, on the odd occasion when they really don't know, then say that, and give reasons...
talking about the F1 this morning and one of the guys in the office mentioned that he cant take to Hamilton and straight away he gets comments like "nothing to do with the fact he has more money and birds than you could dream of?"
I thought nets were standard in most houses.....what do you do then to stop people seeing in ???
Its a bit of a jackanory, but here goes.....
It was my mums 80th yesterday and we booked a restaurant over in Epsom near where her brother lives, we had to pick him up on the way, we came of the M25 and the route we wanted to take to Epsom was closed due to a 'Cycling Event' it was carnage, it was pissing down and many of the diversion signs had blown down, the sat nav was going berserk asking as to do U-Turns etc, I stopped and spoke to a 'Marshall', asked how I was supposed to get to my destination, not a fucking clue.
Anyway it took us 1 hour to get to junction 9 and over an hour to get 6 miles to my uncles house down some of the tightest, shiitiest country lanes Ive ever driven on, all the while my mum needed the kharzi, then we had to get from his house to the Restaurant that we were now late for, but this meant trying to go round the cycling route to the restaurant, which we managed, somehow.
We had our grub, one of the restaurant waitresses said its so bad when they close the road fro this event, that the chefs cant get there from Dorking, so stay at the restaurant the night before??
I dropped uncle back then tried to get to the M25, 45 mins later I'm still no where close, so stopped, another couple of cars equally lost stopped and asked me if I knew how to get to the M25, chaos.
Somehow, I dont know how, but I suspect more signs had fallen over
All the above just so lycra pain in the arses can dick about on their silly bikes.
Its no wonder they are universally hated by normal people.
...and rest!
PS, the levels of ageism on this subject are amazing - and coming from me, that's saying something.
We dont have nets at our house, but recently got leaded windows which strangely i think help (if only to disorientate any nosy people looking in). our road is really narrow so anyone walking past could easily look in and see us (width of a car from the road as our drive way isn't deep) we also decorated our bedroom recently so took the curtains down and we can see across to the houses opposite and sure they could see in our bedroom too. the older couple have no nets and the younger couple do. other options down our road are those blinds that look like offices. i think the shutters close out far too much light even when on the open tilt just because of their bulky nature. would be good if someone invented an alternative, but in the meantime, anyone looking in will have to deal with what they can see! they'll soon stop!
Or are you referring to staff quarters ?