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Season tickets 2021/22 (22nd July - 9,000 sold).

1505153555660

Comments

  • killerandflash
    killerandflash Posts: 69,874
    A free pint/drink would've been a nice gesture...
    Especially if it was in the River Ale House!
  • stoneroses19
    stoneroses19 Posts: 7,223
    A free pint/drink would've been a nice gesture...
    That would have made a lot more sense than the 20% discount. 
  • TellyTubby
    TellyTubby Posts: 3,550
    I can't believe just how rank amateurish this drink voucher offer is.

    I'm offended and I've not bought a season ticket. 

    Just how many man hours went into the Ts&Cs?

    Who on earth thought that this was a good idea? I simply can't believe that it was a Charlton supporter or a marketing person.

    This who early bird incentive nonsense has back fired and I honestly think this is such a big clanger, the person responsible is, or at least should be close to being shown the door.

    It's such a minor matter but it stinks and will piss off the most passionate supporters. 
  • cafcfan
    cafcfan Posts: 11,199
    edited July 2021
    shine166 said:
    Have they decided which game your guest gets to use the free ticket too ? 
    In some ways they actually have!

    https://cafc.co.uk/uploads/98ecfe6975455555118f081df2b558a8

    It’s only valid for silver games and "There is a limit of 500 free tickets that can be redeemed for each fixture"
    I get the silver category bit. But the rest of it is just stupidity of the highest order. One's friend cannot even sit in the same zone as the season ticket holder if they are in a higher (or lower?) cost zone! Surely the free ticket should have been for the same cost band as the season ticket? 
  • Leeds_Addick
    Leeds_Addick Posts: 4,702
    cafcfan said:
    shine166 said:
    Have they decided which game your guest gets to use the free ticket too ? 
    In some ways they actually have!

    https://cafc.co.uk/uploads/98ecfe6975455555118f081df2b558a8

    It’s only valid for silver games and "There is a limit of 500 free tickets that can be redeemed for each fixture"
    I get the silver category bit. But the rest of it is just stupidity of the highest order. One's friend cannot even sit in the same zone as the season ticket holder if they are in a higher (or lower?) cost zone! Surely the free ticket should have been for the same cost band as the season ticket? 
    Tbf there’s different T&Cs for each zone. That’s the zone 2 one so you get a free ticket for the same zone I think. 
  • Stewart
    Stewart Posts: 2,451
    Can’t wait to find out when I can use my 20% voucher. 
  • golfaddick
    golfaddick Posts: 33,641
    DOUCHER said:
    i wonder what happens in the event of an 'act of god / 'force majeure' and the drink cannot be purchased?????? 
    More to the point, as it's only 1 game....and it's the same game for everyone, what's the betting the queues will be longer than ever & the bars will run out of the product(s) that you can buy with the voucher.

    Much easier having a voucher that you can redeem when you like. Not one ONE specific match. 
    The objective is not to make it easier for the fans to use the vouchers.
    The objective is to make it difficult, so they are not used.
    I truly dont believe anyone thinks this is true. If you do, then I can only assume that either you think the worst in everyone or know something us lesser mortals dont (about the club/finances/hierarchy).
  • golfaddick
    golfaddick Posts: 33,641
    cafcfan said:
    shine166 said:
    Have they decided which game your guest gets to use the free ticket too ? 
    In some ways they actually have!

    https://cafc.co.uk/uploads/98ecfe6975455555118f081df2b558a8

    It’s only valid for silver games and "There is a limit of 500 free tickets that can be redeemed for each fixture"
    I get the silver category bit. But the rest of it is just stupidity of the highest order. One's friend cannot even sit in the same zone as the season ticket holder if they are in a higher (or lower?) cost zone! Surely the free ticket should have been for the same cost band as the season ticket? 
    Now THAT is absolutely crazy. Never seen anything so bonkers in all my life.

    "Invite a friend to the game.....but be aware that they will be sitting in a different stand to you". 

    No wonder TS is back in the country. He's not here to sign players but to sack staff. 
  • golfaddick
    golfaddick Posts: 33,641
    cafcfan said:
    shine166 said:
    Have they decided which game your guest gets to use the free ticket too ? 
    In some ways they actually have!

    https://cafc.co.uk/uploads/98ecfe6975455555118f081df2b558a8

    It’s only valid for silver games and "There is a limit of 500 free tickets that can be redeemed for each fixture"
    I get the silver category bit. But the rest of it is just stupidity of the highest order. One's friend cannot even sit in the same zone as the season ticket holder if they are in a higher (or lower?) cost zone! Surely the free ticket should have been for the same cost band as the season ticket? 
    Tbf there’s different T&Cs for each zone. That’s the zone 2 one so you get a free ticket for the same zone I think. 
    I would hope so. Will just have to see what others say when they get their ST's through. 
  • ElliotCAFC
    ElliotCAFC Posts: 2,553
    Interesting one. I initially assumed the drink discount was a one-off and thought in that case it was a bit pathetic. I subsequently assumed from listening to other people that it must be every match.

    It never occurred to me that the shop discount was a one-off and I think the club should have made that very clear. Not doing so looks like a deliberate attempt to mislead people, which is a bit shabby.

    I doubt if any of the benefits had any effect on purchasing though. But in that case, why did they bother? 
    I assume it’s Wayne Mumford just chucking thing’s at the wall to see what sticks. 

    9,000+ season tickets sold, vast majority are early-bird, indicates that he’s done his job very well. 
    They sold because of 

    a) excitement at seeing live football again
    b) gratitude to Thomas for saving our club
    c) expectation that we will be really good this season

    The freebies would have been a very very minor consideration
    I know, that was my point.

    Regardless of logic and reason, on a piece of paper it will say we sold 7,000 odd early-bird season tickets after we introduced the incentives, even though they had no real impact. 

    It’s something the commercial team will cheer about in the next review. 
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  • Covered End
    Covered End Posts: 52,013
    edited July 2021
    DOUCHER said:
    i wonder what happens in the event of an 'act of god / 'force majeure' and the drink cannot be purchased?????? 
    More to the point, as it's only 1 game....and it's the same game for everyone, what's the betting the queues will be longer than ever & the bars will run out of the product(s) that you can buy with the voucher.

    Much easier having a voucher that you can redeem when you like. Not one ONE specific match. 
    The objective is not to make it easier for the fans to use the vouchers.
    The objective is to make it difficult, so they are not used.
    I truly dont believe anyone thinks this is true. If you do, then I can only assume that either you think the worst in everyone or know something us lesser mortals dont (about the club/finances/hierarchy).
    If the objective was to make it easier for fans & to use as many vouchers as possible, you would be able to use the voucher when you like.

    If the objective is to discourage the use of vouchers, or try and increase ticket sales on unpopular dates, you allocate a mid week game 2 weeks before Xmas and say it can only be used for that game.

    Surely it couldn't be more clear, how can you not understand?
  • bigstemarra
    bigstemarra Posts: 5,098
    Wow, the marketing around this is so pisspoor, it's funny.

    I bought a ST because I want to support TS and watch my club play.  The rest didn't really come into it, but the way that all the 'perks' of buying an early bird ST have been showed to have been the kind of sleight of hand that we had come to expect from that gobshite Meire is a spectacular own goal that has damaged the bond of trust between the club and its fans when it was so totally avoidable.

    They'd have been better offering no incentives; at least they wouldn't have pissed so many people off!

    I wonder which marketing genius came up with this wheeze?  Whoever it was, they are an idiot.
  • golfaddick
    golfaddick Posts: 33,641
    edited July 2021
    DOUCHER said:
    i wonder what happens in the event of an 'act of god / 'force majeure' and the drink cannot be purchased?????? 
    More to the point, as it's only 1 game....and it's the same game for everyone, what's the betting the queues will be longer than ever & the bars will run out of the product(s) that you can buy with the voucher.

    Much easier having a voucher that you can redeem when you like. Not one ONE specific match. 
    The objective is not to make it easier for the fans to use the vouchers.
    The objective is to make it difficult, so they are not used.
    I truly dont believe anyone thinks this is true. If you do, then I can only assume that either you think the worst in everyone or know something us lesser mortals dont (about the club/finances/hierarchy).
    If the objective was to make it easier for fans & to use as many vouchers as possible, you would be able to use the voucher when you like.

    If the objective is to discourage the use of vouchers, or try and increase ticket sales on unpopular dates, you allocate a mid week game 2 weeks before Xmas and say it can only be used for that game.

    Surely it couldn't be more clear, how can you not understand?
    Because that takes a certain type of marketing person to actively want to piss off your customers. Its effectively like putting 2 fingers up to the fans.....and I for one would not take too kindly to that.

  • clb74
    clb74 Posts: 10,824
    Blimey.
    Thank God I'm only doing the aways
  • Belv
    Belv Posts: 836
    I don’t believe the club have purposely chosen an initiative that they don’t think people will take up but as someone has already said, they’ve gone for the cheapest option where it feels like they’re just offering something because they feel they should but don’t really want to.
  • AndyG
    AndyG Posts: 5,911
    It's almost like the work experience person did it as a joke but it got signed off by management by mistake lol totally ridiculous 
  • aliwibble
    aliwibble Posts: 26,299
    In a way I can understand why they might want to space out the demand, so the kiosks aren't overwhelmed at the first game with people trying to claim their discount, but issuing vouchers that can only be used in 2022 is ridiculous.
  • killerandflash
    killerandflash Posts: 69,874
    Something for the fan liaison office to query with the club? 
  • shirty5
    shirty5 Posts: 19,235
    When the club puts these sort of ideas up, do they speak with anyone from the fans forum, the supporters trust or the newly appointed fans adviser to ask their opinions on it? 

    To keep with the same pricing structure in the Alan Curbishley stand and West with different prices in different blocks is one example that the majority agree is open to abuse but the club still see fit to continue with it. 
  • DOUCHER said:
    i wonder what happens in the event of an 'act of god / 'force majeure' and the drink cannot be purchased?????? 
    You get 8p off a cup of bovril if you go to Watford gap services between 05.32 and 05.37 on Tuesday 16 March 2027.
    I’m in!!
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  • Chippycafc
    Chippycafc Posts: 14,150
    Mine arrived this evening?....as I always buy the new shirt every season voucher is welcome. Nearly threw the envelope out as garbage.
  • Dippenhall
    Dippenhall Posts: 3,919
    It's a cock up, casts doubt over leadership of marketing team and better not to have bothered, but it isn't life threatening, no one has died, and why anyone can be bovvered to be offended escapes me I'm afraid.


  • BigRedEvil
    BigRedEvil Posts: 11,075
    Shop discount only in September is a bit naughty, only 2 home Saturday games and a midweek one 
  • paulfox
    paulfox Posts: 2,356
    shine166 said:
    Anyone that thinks fans are moaning, just remember that these were incentives to buy your ticket early.
    Funny really, because a few signings would be enough incentive for most people to buy early!!!😂
  • DaveStorry
    DaveStorry Posts: 989
    !!
  • usetobunkin
    usetobunkin Posts: 2,187
    I think i will use the discount on a pint, round the saving up to a pound and give it to the RBL, or some such organisation. 
    And hope the club learns, and we all move on.
  • stevexreeve
    stevexreeve Posts: 1,386
    It's a cock up, casts doubt over leadership of marketing team and better not to have bothered, but it isn't life threatening, no one has died, and why anyone can be bovvered to be offended escapes me I'm afraid.


    Agreed. Done during lock-down - possibly by someone who hadn't been out of the house for months working on their kitchen table?
  • TellyTubby
    TellyTubby Posts: 3,550
    It's a cock up, casts doubt over leadership of marketing team and better not to have bothered, but it isn't life threatening, no one has died, and why anyone can be bovvered to be offended escapes me I'm afraid.


    I understand what you're saying.

    The problem is this is such a bad move created by marketing professionals that are employed to market Charlton in the best light a help maximise revenue. 

    This does neither and is worse than the centre circleshaggate as it appears designed to trick its most loyal 'customers'.

    If you don't have a problem with it, then fair dos, but it seems that you may be in a minority if comments on CL are anything to go by. 
  • Solidgone
    Solidgone Posts: 10,211
    Give your beer voucher to an away supporter. 
  • shirty5
    shirty5 Posts: 19,235
    Season ticket arrived so fair play there. Drinks voucher, New Years Day. 

    Club shop voucher which cannot be used online and only applicable in the shop between Friday 24th September and Sunday 26th September.

    Club Shop is shut on a Sunday so that brings that down to 2 days if you want to use it. We are home on that Saturday however.